Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,540 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the car park entrance barrier as it didn't work with the reg plate camera so I had to use the button to talk to someone that I couldn't hear due to them being very quiet and not very polite.”

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Posted 5 months ago

“Saved me money on my usual leeds bradford parking at Sentinel.”

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Posted 5 months ago

“Very confident, thank you!”

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Posted 5 months ago

“Everything on time”

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Posted 5 months ago

“Booking was easy. I was 40 minutes late collecting my car and there was no extra charge. However, when I dropped my car off at Heathrow (Bath road) I found the staff rude.”

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Posted 5 months ago

“Very easy location to get to & regular bus transfer to terminal & very easy to book online”

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Posted 6 months ago

“As always a really easy system to use. Especially for my wife & her mobility scooter. Flight was late back but no problem at all. Lovely careful bus drivers too. Perfect thank you.”

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Posted 6 months ago

“Excellent Service as usual”

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Posted 6 months ago

“Great service as always”

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Posted 6 months ago

“Unprofessional setup which used to be much better when in the car parks. Dingy basement- not easy to find within sofhotel complex. No staff in uniform as before, no customer contact except a card in return for car. No check around car for damage and I’m missing £2 from central tray for shopping trolleys.”

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Posted 6 months ago

“Smooth and efficient from start to finish! No waiting around… without any prompting from us, exchanged our ticket for another exit ticket as we took so long to get the children sorted in the car… many thanks!”

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Posted 6 months ago

“Again purple parking was great. Will use everytime now”

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Posted 6 months ago

“Answered phone very prompt when arriving. Car was awaiting us when we arrived home. So very pleased with service. Only comment could do with more signs when getting out of lifts.”

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Posted 6 months ago

“So easy and close. Excellent.”

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Posted 6 months ago

“I thought I had purple parking but it wasn't?? It was Copthorn...? It was ok, but buses were old and noisy and drivers not as good as purple parking ones!”

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Posted 6 months ago

“good service, prompt return of car on arrival.”

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Posted 6 months ago

“Very good and easy to find, very helpful staff, quick bus shuttle, no hassle at all”

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Posted 6 months ago

“Very straightforward service. Wish we didn’t need to wait so long for the bus in the cold, but it was the cheapest.”

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Posted 6 months ago

“Went perfectly, very pleased you will see me again soon.”

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Posted 6 months ago

“Good price for airport parking, good service and experience.”

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Posted 6 months ago

Purple Parking is rated 4.5 based on 2,540 reviews