Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,540 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book and use. Prompt transfers in both direction”

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Posted 6 months ago

“very good alround service”

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Posted 6 months ago

“Booking my parking is so easy and a great price with no fuss, it's the first thing you have to do at the airport and it's always stress free”

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Posted 6 months ago

“Super!Very good parking, always use this parking!”

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Posted 6 months ago

“So easy barrier went up straight away and let us in car so safe . Barrier went up to let us out.”

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Posted 6 months ago

“We had an excellent experience with purple parking”

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Posted 6 months ago

“I was very happy with the service. Very fast and efficient. Have used Purple Parking twice in past week.”

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Posted 6 months ago

“All went according to plan. Please ask Heathrow Terminal 3 Management to do something about their inadequate lift service!”

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Posted 6 months ago

“Excellent, I have used purple parking several times ,never been an issue ,always Excellent, I will be booking again later this year .”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

“Quick check in and transfer, only a short wait for pick up with the car ready to leave on arrival”

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Posted 6 months ago

“Heathrow, all went very well last year, so we booked with Purple Parking Meet and Greet again. Efficient booking, and the receipt explained that if returning to a different terminal, simply let the carpark know on drop off - to double check this I spoke to a Holiday Extras agent at the time of booking, receiving an email confirming that this would not be an issue, also confirmed at drop off. So far ..all good On collecting the car, the operative requested £20 'different terminal fee', despite being shown the email he was in adamant 'you have to pay', after some discussion and being put through to his supervisor (to who I read the email), the fee was grudgingly 'waived'. To add insult to injury, on exiting the carpark a £7.50 exit charge was indicated, despite the car only being in the carpark for 9 minutes. I await a response from my complaint and request for refund from Holiday Extras/Purple Parking”

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Posted 6 months ago

“Great job. Car park didn’t pick up our reg but an easy call on helpline on exit & all was sorted.”

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Posted 6 months ago

“Every thing was very easy from parking the car getting to the airport then picking the car up very very good”

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Posted 6 months ago

“Everything was very easy and I knew my car was safe”

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Posted 6 months ago

“When booking online the website specifically stated that we would keep our keys, upon arriving to the car park this was not the case, had i had known i would have booked regular long stay parking, and the fact that I had a flight to catch i did not have time to argue this or arrange alternatives so was forced to leave my keys with the staff, no member of staff is willing to walk around the car with you at drop to inspect any damages at drop off and pick up so had my car been damaged it would have been hear say, more hassle than it's worth for only a £6 saving from the airports own parking”

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Posted 6 months ago

“Yes, good.”

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Posted 6 months ago

“Organised. Simple friendly staff.”

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Posted 6 months ago

“Parking wise it was ok, friendly staff etc. Annoyingly the bus took so long to leave and then to travel to the departures that I missed my check in and had to get a later flight.”

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Posted 6 months ago

“It worked OK for us ie it did what it said on the tin no more no less”

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Posted 6 months ago

Purple Parking is rated 4.5 based on 2,540 reviews