Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,540 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,540 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, easy process. Add about 30 mins to your travel time with parking, checking inn and transport.”

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Posted 6 months ago

“I use all the time the Heathrow airport and I always had a good experience with them. The only downside is the codes that you advertise, as when you book, there is no real difference in price compared without the code.”

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Posted 6 months ago

“Good parking, only complaint when being collected from terminal 3 you have to go all the way out to terminal 5 to collect other people, which takes ages to get back to car park, surely it should be done the opposite way around.”

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Posted 6 months ago

“All very good, I made a mistake and booked twice, no hassle, money refunded, very good service Jeff”

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Posted 6 months ago

“This is not what I expected from a "meet and greet". First of all I never received any communication by email about where to go or what to expect. I had to find my own way to the second floor of the orange car park - nobody was waiting outside the departures drop off point as I would have expected. There are a bunch of guys waiting around in the car park, it's not clear if they are purple parking and the signage is really bad. On pick up the car was not waiting for us even though I called as instructed after collecting my bags. When the car arrived it was wet and dirty which meant it had been parked outside / non roofed area, which I didn't appreciate since it had been cleaned the day before we left. All in all a poor experience and I won't be booking purple parking again.”

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Posted 6 months ago

“Very easy and reliable service - use them every year.”

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Posted 6 months ago

“Easy to book. Very good all round. Apart from the cost,otherwise 5*.”

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Posted 6 months ago

“Service very good. Staff helpful Booking online was very easy. Would have given 5* but feel cost is a little to expensive”

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Posted 6 months ago

“Very simple booking process. Everything went smoothly from arriving at the airport to collecting my car on my return excellent meet and greet service by Manchester Airport. Would definitely consider using the service in the future.”

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Posted 6 months ago

“I had no problems in the past ,but when I got into my car at 00.20 it stunk of smoke and my radio station had been all changed , so makes me think the person that moved had been in the car a lot longer than I by anticipated , I don’t smoke so you can see how livid I was”

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Posted 6 months ago

“Convenient option to drop off at Newcastle terminal. Car park signage in and to terminal were terrible. Otherwise great.”

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Posted 6 months ago

“All went according to plan!”

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Posted 6 months ago

“Car drop off easy. Return slick. No need to have had any worries after 35 days away Other passengers were waiting ages for collection in terminal we walked 2minutes to car park all done in less than 5 minutes”

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Posted 6 months ago

“We booked hotel and parking together, this started our holiday off in style. Easy book in service. Was a Friday night after work so grateful to be booked into the restaurant that evening. Bit pricey but good quality food. Situated on Birmingham Airport, we were able to book in our luggage then return to our room to wait a while before boarding. Staff very friendly. Would highly recommend and we will be using you again.”

Purple Parking 5 star review on 17th February 2025

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Posted 6 months ago

“Easy to book, drop off and collect. Worked as described. Car was waiting for collection upon return.”

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Posted 6 months ago

“Great every time”

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Posted 6 months ago

“Easy to book. Straight through barrier on entering and leaving”

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Posted 6 months ago

“Easy drop off. Car waiting for us when we got back.”

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Posted 6 months ago

“Someone broke in to our van”

Purple Parking 1 star review on 16th February 2025

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Posted 6 months ago

“Parking was not meet and greet at Heathrow T3 as booked - despite phoning as instructed we, along with many others, waited almost an hour before our car arrived . Will not be using this service again as park and ride would have been quicker.”

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Posted 6 months ago

Purple Parking is rated 4.5 based on 2,540 reviews