Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,496 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly”

Helpful Report

Posted 3 months ago

“Very easy to use and lovely staff too”

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Posted 3 months ago

“As usual, professional and friendly.”

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Posted 3 months ago

“Friendly efficient service at drop off and collection.”

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Posted 3 months ago

“Made it easy and convenient to park and reliable.”

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Posted 3 months ago

“Great service!!”

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Posted 3 months ago

“You cancelled my booking ?? I paid using PayPal. Email received with conformation payment was taken by PayPal, but as per your automated email that if payment is not received by 23.30 it will be cancelled (& it was) I booked with different company because your quote for the next day had gone up by £30. Only to received 2 days later to say payment had taken place. Not good enough as I was flying 2 days later”

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Posted 3 months ago

“Excellent Park & Ride Facility at East Midlands Airport. Very efficient and staff very polite and helpful. Have used this service on a number of occasions”

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Posted 3 months ago

“Came back to a car with a completely flat battery. My car is a Hybrid less than 3 years old with 16000 miles on the clock. The battery doesnt just go flat in the space of 4 days. I put this down to the care of the vehicle at Maple Parking. The only saving grace was that they have the appropriate jump start for Hybrid cars. This is the first time I have had a problem. Strangely enough, my car has been fine since I got home.....”

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Posted 3 months ago

“Straightforward. Would use again”

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Posted 3 months ago

“A good ending to the holiday, all we could ask for😊”

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Posted 3 months ago

“Confident it was a professional well organised company and made parking before and after a flight less stressful ! Recommended by a friend and will recommend to others.”

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Posted 3 months ago

“Great service!”

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Posted 3 months ago

“Great recomended car park!”

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Posted 3 months ago

“Always get a great service from you”

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Posted 3 months ago

“Excellent service Staff welcoming and friendly.”

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Posted 3 months ago

“Very Good Thank you”

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Posted 3 months ago

“Your instructions to find the M&G drop off point and your signage are both completely non existent. Both cars in our party had a complete nightmare. Why is there no signage? Why doesn’t the booking email tell you exactly where to go? The check in desk is tiny and we just wouldn’t have found it without the LHR attendant showing us where to go.”

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Posted 3 months ago

“On our return to Terminal 3 at Heathrow We had to wait for over an hour for our car to be delivered despite calling as requested once we had received our baggage.”

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Posted 3 months ago

“The parking spot is very well situated, I just wish the confirmation email made it clearer how to get there. When you use the what 3 words, there was no signage making it clear that Purple Parking was on site. Worse, there's a different Purple Parking 10 minutes away to add to the confusion. Finally, when I got my car back my seat/mirrors adjustments were all changed! A bit annoying that.”

Helpful Report

Posted 3 months ago

Purple Parking is rated 4.5 based on 2,496 reviews