Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,391 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward service. Wish we didn’t need to wait so long for the bus in the cold, but it was the cheapest.”

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Posted 5 months ago

“We had an excellent experience with purple parking”

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Posted 5 months ago

“Parking wise it was ok, friendly staff etc. Annoyingly the bus took so long to leave and then to travel to the departures that I missed my check in and had to get a later flight.”

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Posted 5 months ago

“Efficient, easy process. Add about 30 mins to your travel time with parking, checking inn and transport.”

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Posted 5 months ago

“I use all the time the Heathrow airport and I always had a good experience with them. The only downside is the codes that you advertise, as when you book, there is no real difference in price compared without the code.”

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Posted 5 months ago

“Good parking, only complaint when being collected from terminal 3 you have to go all the way out to terminal 5 to collect other people, which takes ages to get back to car park, surely it should be done the opposite way around.”

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Posted 5 months ago

“Easy to book. Very good all round. Apart from the cost,otherwise 5*.”

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Posted 5 months ago

“Service very good. Staff helpful Booking online was very easy. Would have given 5* but feel cost is a little to expensive”

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Posted 5 months ago

“Convenient option to drop off at Newcastle terminal. Car park signage in and to terminal were terrible. Otherwise great.”

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Posted 5 months ago

“Great hotel for night before flight, unfortunately taxi to and from airport was £17 each way and not the advertised £12.”

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Posted 5 months ago

“Parking was easy no messing about”

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Posted 5 months ago

“Efficient and good instructions to get there.”

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Posted 5 months ago

“Parking was easy and on return the car was easy to find. The only issue was that we were not told that the pick up was the same place as drop off. There seems to be no phone number to call to find out”

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Posted 5 months ago

“Like using purple parking and use for most of our trips but the parking for Southampton was not very clear for those that pre-book, just instructions on how to pay. Confused several car owners and weren’t sure whether we’d come back to a parking ticket. Maybe some idea that the car park you are in is the right one by a code on the parking tariff sign that matches your booking reference”

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Posted 5 months ago

“Service was efficient, clear and very easy to use as well as convenient. However the car must’ve been parked on a field as all the sides of the tyres were covered in mud and so too was the drivers seat mat. Took quite a bit of scrubbing to get off -had to take car to car wash for wheels though”

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Posted 5 months ago

“Found Luton site quite easily (did use satnav). Easy entry with online booking. Pleasant and helpful staff on duty. Shuttle to airport approx 12 mins. Return from airport 7 days later again no problems- shuttle collected several of us returnees after approx 15 mins wait at Luton arrivals busstop -there is a QR code at busstop to advise where/when shuttle is enroute. Key collection for boxsafe at parking site @3am also easier than expected.Overall good service and value for amount paid.”

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Posted 5 months ago

“Easy to drop off, waiting for the shuttle on return in the rain took longer than anticipated. Definitely will use again”

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Posted 5 months ago

“Good efficient service.”

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Posted 5 months ago

“Fast and easy key drop process. Fairly short wait for bus both directions. Key pickup straightforward. Low cost.”

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Posted 5 months ago

“Good directions, not quite a 4 minute walk to the airport, but fine for the price.”

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Posted 5 months ago

Purple Parking is rated 4.5 based on 2,391 reviews