Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 1,893 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 1 star review on 13th May 2025

J. Carlos

Purple Parking 2 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No video or photo of milage was taken when my car was dropped off as promised. But drop off and pickup was very good.”

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Posted 5 months ago

“great service from arrival to departing the car park”

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Posted 5 months ago

“Straightforward and easy to use. Was more money than I intended to pay, hence 4 *”

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Posted 5 months ago

“So much simpler than previous years... Arrival : park the car, hand over the keys, get on the bus, check in.... (so fast) On return : some hurdles to overcome..... a) try and find bus stop No 22 (@ T3 (LHR))... not obvious as the No 22 sign is hidden within the bus stop itself and not externally so you can only see the bus stop when you are actually there!. Yes there are pointers to No 22 but they implied the stop was to the south, so wasted 15 mins trying to find the stop and missed a bus as a consequence. However, having seen the disappearing PP bus, that led us to the correct stop and from that point all OK.... apart from b) the elongated route via the other terminals and the long way round to the Bath Road PP area. Once at PP depot arrival the car pick up was just so quick. So apart from the signage (and maybe a simple map to find the No 22 bus stop) it was such an efficient service to use; very slick”

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Posted 5 months ago

“Very efficient. Thank you.”

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Posted 5 months ago

“Dropping off the car was easy with a quick and smooth transfer to the terminal. Bit of a wait in the cold for the bus on return which was very crowded and seemed to take a very circuitous route back to the car pick up point. Pick up of car itself was quick and easy.”

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Posted 5 months ago

“Was easy to find on my sat nav, smooth drop off, buses were regular, car was waiting for us when we arrived back, very pleased with service, would book again.”

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Posted 5 months ago

“Very handy but prices have increased so more expensive than the others even with the ‘75% discount’ via mail sent every other week! Less buses mean you wait longer get as well.”

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Posted 5 months ago

“quick and professional service”

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Posted 5 months ago

“Great as usual”

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Posted 5 months ago

“It was all very well organised and easy to use”

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Posted 5 months ago

“Near to airport and a very competitive price.”

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Posted 5 months ago

“Helpful staff, effective efficient process, a definite recommend.”

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Posted 5 months ago

“Made the start to the holiday easy no issues straight in and straight back Friendly staff Happy to use again”

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Posted 5 months ago

“The price was very good”

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Posted 5 months ago

“Everything as expected”

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Posted 5 months ago

“The staff were great.”

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Posted 5 months ago

“Very good apart from 35 minute wait to depart to the terminal in a grossly packed and in our opinion overloaded bus. Return trip the opposite. Main thing we liked is our car not going drive about to some outlying overflow site that we object to strongly. Staff friendly as usual.”

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Posted 5 months ago

“Have used Purple Parking at Gatwick a few times now and have always found it reliable and easy to use. This time i flew from South Terminal but the ticket given for the return bus said collection was at the North terminal, it was a bit of a faff going from South to North terminal and then to the bus stop, we then found out that the bus does pick up at South Terminal after all, so this was an admin error that we could have done without after a 9 hour flight home, but these things happen and overall the experience was still very good and i would still recommend.”

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Posted 5 months ago

“Very good”

Helpful Report

Posted 5 months ago

Purple Parking is rated 4.5 based on 1,893 reviews