Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,391 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything fine as usual but the pick up bus was overcrowded and parents with children in buggies standing in the isles amongst unrestrained luggage.”

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Posted 4 months ago

“Efficient friendly service”

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Posted 4 months ago

“Car on return 2 weeks later was in good condition although we had to await collection as it was in the 'holding section'. This delayed our departure time unfortunately.”

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Posted 4 months ago

“Smooth access to everything!”

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Posted 4 months ago

“We use this service often, very good. Unfortunately this time, due to the closure of Heathrow Airport on 21st March 2025, there was some confusion about when we returned on an alternative flight. Our airline changed the date twice and although we updated Purple Parking both times and called on landing at Heathrow, the car was not at the airport when we arrived. Other than that, I would have given a 5/5”

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Posted 4 months ago

“Easy handover and collection.”

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Posted 4 months ago

“Reasonable price, clear directions, availability of parking spaces, good bus service to and from the terminal.”

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Posted 4 months ago

“Good efficient service, especially considering the turmoil caused due the shut down at LHR as the result of a full scale power outage. One minor complaint and it relates to poor signage / direction at T 5. Carpark Level 4. On leaving the lift the only sign says go the collection desk at Zone ‘A’. But no arrow at indicate which direction Zone A was , hence a very frustrating long walk which after a long haul flight was not appreciated. On making enquiries; no seem to know the existence of Zone ‘A’ ……. Perhaps an obsolete sign which needs replacing.As I say a minor point, but worth considering please.”

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Posted 4 months ago

“Very efficient as always and not far to the airport on regular shuttle buses . However shop around as on airport long stay is sometimes cheaper.”

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Posted 4 months ago

“generally ok but there should be options to park ourselvrs, and possibly a jump start for those that might need”

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Posted 4 months ago

“Easy to book. Good value and very convenient drop off and pick up.”

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Posted 4 months ago

“Excellent service every time.”

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Posted 4 months ago

“Was very happy till I had to pay for a extra day due to the flight being delayed out of my hands”

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Posted 4 months ago

“quick and easy”

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Posted 4 months ago

“Easy, on time, pleasant staff and simple, once you know where the T3 short stay car park is, LHR road signs, so many of these, and harder to work out when dark. This is not Purple parking issue just for people that do not use LHR much it can be a little confusing when trying to find the right car park.”

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Posted 4 months ago

“Everything worked as described. Polite and efficient: I'll be back!”

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Posted 4 months ago

“Great location and everything went smoothly.”

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Posted 4 months ago

“Arrival at Heathrow location could be better sign posted for those not familiar with its access. Passengers had to self determine which bus was departing to which terminal, no announcement by staff. Return pick-up was excellent both from the terminal and at reception”

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Posted 4 months ago

“Really good for ease and time to T5. All staff were pleasant, only grumble is it looked like our car had been in a western shootout on return! Covered in dry mud stains. Would def recommend though”

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Posted 4 months ago

“Easy check in and drop off of keys, straight onto the bus and into the airport. On return the driver somehow got everyone on the bus, once back in the car park again all very efficient and easy.”

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Posted 4 months ago

Purple Parking is rated 4.5 based on 2,391 reviews