Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.48

4.5 Rating 2,391 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 29th July 2025

Anonymous

Purple Parking 2 star review on 28th July 2025

Anonymous

Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy pick up, drop off slightly more confusing as directions not clear for South Terminal (North Terminal was excellent) Gatwick. Once we found the drop off everything was very smooth and easy. Thanks”

Helpful Report

Posted 4 months ago

“Meet and greet service at Gatwick North. All very good. Easy to find the drop off and pick up.”

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Posted 4 months ago

“Signage from arrivals to car park needs improving. It was only with remembering original route on arrival that I was able to find my way back.”

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Posted 4 months ago

“Couldn't find directions to the Maple car park at Heathrow (but fortunately I found a previous set) - and there is no postcode for using Satnav. My wait for bus on return was a bit long. However, overall, the service was good.”

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Posted 4 months ago

“The customer service was excellent. Very convenient and easy. However I have given it 4 stars because it’s not clear at all at the terminal bus stop retuning to my car that I needed to get a maple parking express bus. I got on the wrong one and it ended with me taking two hours, a bus and uber journey to get back to my car. The people were very friendly but they did say that this happens a lot. So I wonder if there is anyway you can make it really clear at bus stop 30 at Heathrow that you must get the Maple parking bus, even though the email says purple parking. But like I said I can’t fault the people or the service apart from that”

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Posted 4 months ago

“I always use Purple Parking - when I fly from Gatwick - and I am always very satisfied with the service - however - when I arrived back this Sunday afternoon - I did have to wait - longer than usual - before the bus turned up.”

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Posted 4 months ago

“The most efficient, simple, easy way to park. Like how we can leave our car and take our keys with us, just have to remember to take a photo of the bus-stop we get on, although coming home the bus didn’t actually stop at the same one - not to worry we got there in the end 👍🏼”

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Posted 4 months ago

“Quick & easy parking with a fast shuttle service”

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Posted 4 months ago

“All worked well, only comment is we were almost two hours late returning and there were a shortage of buses back to mid-term (08/03/24 5pm). We booked early, so good value. Will use again”

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Posted 4 months ago

“No issues with the process all worked extremely well”

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Posted 4 months ago

“Very easy to use this site”

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Posted 4 months ago

“Good overall. Just got a bit confused as to where to park on entering. Otherwise a smooth service”

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Posted 4 months ago

“Easy communication. Approachable staff. Prompt service”

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Posted 4 months ago

“Easy to book, but anpr didn't recognise my registration. It was sorted over the telcom at the barrier so no big deal in the end.”

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Posted 4 months ago

“Great Thank you”

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Posted 4 months ago

“Easy process”

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Posted 4 months ago

“More directios to drop off”

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Posted 5 months ago

“Good efficient service”

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Posted 5 months ago

“Everything went smoothly from arriving at the car park to getting on the bus to the airport, were given clear instructions on which bus stop to get when coming back. The young girl on reception must of had a long day as we didn't even get a smile from her...but I can live with that . Overall experience was good”

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Posted 5 months ago

“Not sure, how was other experience but we had no issue. parking was easy to find and so as space. Shuttle service was fast and on time. Driver kindly helped loading luggage.”

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Posted 5 months ago

Purple Parking is rated 4.5 based on 2,391 reviews