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Purple Parking  Reviews

4.5 Rating 4,623 Reviews
87 %
of reviewers recommend Purple Parking 
4.5
Based on 4,623 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
Read Purple Parking  Reviews
Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

Write Your review

Purple Parking  2 star review on 3rd August 2026
Kylie
Purple Parking  1 star review on 18th February 2026
Anonymous
Purple Parking  5 star review on 18th October 2025
Anonymous
Purple Parking  2 star review on 17th October 2025
Anonymous
Purple Parking  5 star review on 11th October 2025
Mugiu
Purple Parking  1 star review on 10th October 2025
Helen Johnson
Purple Parking  1 star review on 10th October 2025
Helen Johnson
32
Anonymous
Anonymous  // 01/01/2019
Found my car in the same condition, as I left it
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Posted 9 months ago
Great service. Easy drop off and pick up
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Posted 9 months ago
Excellent service Staff so helpful. Would definitely recommend
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Posted 9 months ago
Easy access, quick transfer to terminal.
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Posted 9 months ago
Efficient drop off and collection, great driver on the way back. Only point to note is that despite this being advertised as T5 when buying, it stopped at T1/T2 first. This was fine but hadn't realised when booking. This meant transfer took a little longer than expected.
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Posted 9 months ago
Excellent customer service and easy drop off would use again!
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Posted 9 months ago
Barriers didn’t work on entry or departure. Had to use assistance button.
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Posted 9 months ago
So simple, flawless service.
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Posted 9 months ago
Fantastic service
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Posted 9 months ago
Happy. But more info to get into the meet and greet carpark needed.
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Posted 9 months ago
Thank you
Purple Parking  5 star review on 11th October 2025
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Posted 9 months ago
All staff very helpful and found the whole experience very efficient. Thank you
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Posted 9 months ago
Both outbound and inbound journeys went smoothly and efficiently.
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Posted 9 months ago
Really smooth system.....bus drivers were very helpful...yammas
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Posted 9 months ago
Straightforward, no hold ups, prompt regular service, couldn’t have been easier. Will use every time we use T5 in the future. Thank you.
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Posted 9 months ago
Did what it said on the tin simple
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Posted 9 months ago
I couldn't access the purple parking site that was at the address given. It was lockes up with no one there. I also couldn't contact anyone to solve the problem so I had to find alternative parking at the last minute which cost me a further £264 and a lot of stress. I have since emailed 4 times to perhaps recieve a refund as I didn't get to use my slot thay I booked due to poor directions from purple parking. This was not a me problem as 4 other cars had also turned up at the same location unable to find it either. I'm not hopeful of reviewing any reply if I'm honest . It made the start of our holiday very stressful.
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Posted 9 months ago
We booked sentinel,so easy,efficient and close always receive 10/10 service
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Posted 9 months ago
When I returned, my vehicle clearly hadn’t been always parked where it was left originally as it had heavy mud splatter consistent with it being parked in a field. Plus the mat in the drivers footwell had heavily muddied footmarks, neither was the condition I left it in. Will definitely use this location again
Purple Parking  1 star review on 10th October 2025 Purple Parking  1 star review on 10th October 2025
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Posted 9 months ago
When i dropped off the car it had just been cleaned and I took photos of the car. When the car was brought back to me it was filthy dirty as if it had been driven through fields and the car had been driven over 24 miles as I made note of the mileage before I left. Will not use again or recommend.
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Posted 9 months ago
Purple Parking  is rated 4.5 based on 4,623 reviews