Purple Parking Reviews

Name: Purple Parking
Address: 169 Brent Road, Southall, Middlesex
Rating: 4.49

4.5 Rating 2,519 Reviews

87 %

of reviewers recommend Purple Parking

Company Reviews

Questions

Metrics

4.5

Based on 2,519 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0845 450 0808

Email:

reservations@purpleparking.com

Location:

169 Brent Road, Southall
Middlesex
UB2 5LE

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Purple Parking 2 star review on 23rd June 2025

Anonymous

Purple Parking 1 star review on 13th May 2025

J. Carlos

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AVOID AVOID!!!!! *MBW Parking Services* Would give no stars if this was an option. We used the meet and greet service from Terminal 5 at London Heathrow airport. Booked through Purple Parking, MBW Parking Services’ so called ‘secure compound’ have a rodent infestation & left our car window/door open so the back leather seat got chewed by said rodents, leaving hundreds of pounds worth of damage. They claim this is an act of god, which is clearly nonsense and deny any negligence thus refusing to compensate for the damage. Correspondence with Gursh upon reporting the matter was met with rudeness, passive aggressive comments and defensiveness. No apology given, nor accountability or empathy. Will never use this company again.”

Purple Parking 1 star review on 10th March 2025

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Posted 5 months ago

“All worked well, only comment is we were almost two hours late returning and there were a shortage of buses back to mid-term (08/03/24 5pm). We booked early, so good value. Will use again”

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Posted 5 months ago

“Very good service. Car was waiting for me when I returned”

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Posted 5 months ago

“Easy to check in and pick up car after my trip.”

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Posted 5 months ago

“Quick easy and good value.”

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Posted 5 months ago

“Was so easy to sort out and easy to park and to find.trouble and stress free..car was fine when I returned so it was all around good.”

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Posted 5 months ago

“Easy to book. Great service when you arrive. Shuttle buses are frequent. Car is easy to find on return. All good!”

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Posted 5 months ago

“No issues with the process all worked extremely well”

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Posted 5 months ago

“Purple Parking makes it easy from booking to dropping off/picking up.”

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Posted 5 months ago

“Easy booking. Easy arrival to hand over keys. And easy pick up without any waiting. Thank you.”

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Posted 5 months ago

“Very friendly service from departure to return thanks guys”

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Posted 5 months ago

“Easy drop off from North terminal - returned to South and car was waiting for us”

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Posted 5 months ago

“Excellent service as ever”

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Posted 5 months ago

“I’ve used Purple Parking several times with no trouble. Very easy to book on line. Drove to the car park at the airport and parked up no problem”

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Posted 5 months ago

“Very easy to use this site”

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Posted 5 months ago

“All very well organised and easy to use.”

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Posted 5 months ago

“Easy from start to finish. No issues whatsoever.”

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Posted 5 months ago

“Very good service ,private reg not recognised by barrier ,but got help”

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Posted 5 months ago

“It was easy to check in and the bus was ready to get on. Coming back we had to wait less than ten minutes for the bus and getting the key and finding our car was fast and smooth.”

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Posted 5 months ago

“Excellent customer service”

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Posted 5 months ago

Purple Parking is rated 4.5 based on 2,519 reviews