Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Santa bag was a little smaller than i thought it would be. The dish towel was great! Color as expected decent quality. Can’t wait to give as a gift!”

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Posted 2 years ago

“Great products, had great service in the past with no problem. I guess everywhere these days suffer from employee shortages and burnouts so the last order I placed did not go through a quality control check and one of the items was missing. The good news is that I contacted them and they will send the missing item,”

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Posted 2 years ago

“Love your products ❤️”

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Posted 2 years ago

“Worst experience i have ever had with a company, terrible communication and shipping didn’t even come close to what was stated not only that instead of fixing the fact that they didn’t ship the items in time. When I asked them about it they just cancelled part of the order giving us zero time basically which put us scrambling for another 2 gifts. They did nothing other than tell us that was what they felt was the best option! Ridiculous shouldn’t take 30 plus days on items that say basically up to 14 days, should have much better communication and a better way to fix orders when it is your mess up! I wouldn’t recommend this site to anyone!”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with our company during your recent purchase from us. We understand that it was frustrating not having your product delivered in a timely manner, this is due to the sudden influx in orders and delayed shipments of raw materials from our suppliers. Rest assured that this is normally not the case and we totally understand your disappointment. You count on us to do better in the future.

Posted 2 years ago

“Received the Cubs in good condition leather and was a little smaller than I expected”

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Posted 2 years ago

“I like pillow covers but zippers not sew into pillow cover correctly. The pillow insert does not have enough stuffing.”

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Posted 2 years ago

“So surprised for the price that the material is so thin! The monogram is pretty, but would not reorder.”

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Posted 2 years ago

“They came out exactly as the mock up showed. Extremely pleased with purchases”

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Posted 2 years ago

“Perfect. Exactly what I wanted for my kids”

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Posted 2 years ago

“Everything ordered looks great”

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Posted 2 years ago

“The system failed to apply my Groupon to my purchase and help seemed to disappear as soon as I started looking for it”

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Posted 2 years ago

We are sorry to hear that you were charged full price since your Groupon voucher code's discount did not take effect on your order. We will have our customer service team reach out to you so that we can assist you regarding the matter.

Posted 2 years ago

“Product is good, but sent to the wrong address. After being promised, it would go to my son’s address in Texas.”

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Posted 2 years ago

We are sorry to hear about your experience. We tried to send your request to update the shipping address however, it was already shipped to the original shipping address that you indicated when the order was placed. We apologize for the inconvenience.

Posted 2 years ago

“I ordered a power bank for my iPhone. It didn’t work with my phone. I called Qualtry and it was handled very professionally. I am awaiting a refund.”

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Posted 2 years ago

“Abia was very helpful in regard to my issue. Thank you.”

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Posted 2 years ago

“Quality of items ordered is very good, ordering and delivery very easy and quick.”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“I am happy with all the items I ordered. Delivery was faster than I had expected. I love the personalized items. They make such great gifts. Thanks for the care given with each item.”

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Posted 2 years ago

“Collars are a lot bigger than what you think. I bought a small for a Chihuahua & needed to get the extra small.”

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Posted 2 years ago

“Great quality. Great craftsmanship. Great gifts. Folks always love getting them.”

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Posted 2 years ago

“Excellent product. Well made and received in a timely manner.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews