Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the dog collar is very poor. It is weak and cheap. I was very disappointed.”

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Posted 2 years ago

Thank you for your feedback and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“I love everything I get from qualtry. I buy every wedding present from you folks be cause there is nothing more special than something personalized. It shows forethought and planning and makes a favorite gift.”

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Posted 2 years ago

“Loved it! Quality and price was great! Will definitely be ordering again.”

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Posted 2 years ago

“The lettering isn't consistent in its coloring. Almost distracting.”

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Posted 2 years ago

“Not the color I wanted and no wires to attach them to our suitcases as stated in the item description. Waiting for response from seller.”

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Posted 2 years ago

“The confirmation email did not match what I ordered - 2 large collars, with custom names and phone numbers. In the email was an extra small. I immediately responded to the email, pointing out the problem, and politely requesting the size on the 2nd collar be corrected. There is no way the collar could have been produced that soon. A couple of days later, I received an email saying it was too late and I would have to pay for and keep the 2nd (extra small) collar. Could you please send me the 2nd collar in size Large? Then I will change my review. The quality of the collars is good, but I can’t fit an extra small collar on my large dog.”

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Posted 2 years ago

We are sorry to hear that you did not find one of the collars that you received to your liking. However, it was made and produced base on the details you submitted when you completed your order which is one large and one extra small. Hoping for your understanding regarding the matter.

Posted 2 years ago

“Every product I have received from Qualtry has been very very good And the recipients are thrilled when they receive the personalized gifts My one complaint is the shipping charges like for coasters, cork little coasters the shipping charges almost the same price as the coasters, a little ridiculous”

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Posted 2 years ago

“The towels are beautiful & arrived quickly. The only problem was I ordered hand towels and received all bath towels. Customer service was great & they are sending hand towels.”

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Posted 2 years ago

“I lov e the little cutting boards. Please have them on sale again for $ 5”

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Posted 2 years ago

“Our package took over two months to arrive. We tried calling but the phone wouldn't work. They were never really helpful through emails and would take forever to answer. It almost felt like a scam, but our package arrived. Won’t be buying from this company again.”

Helpful Report

Posted 2 years ago

We apologize for the experience you had with our company during your recent purchase from us. We understand that it was frustrating not having your product delivered in a timely manner, this is due to the sudden influx in orders and delayed shipments of raw materials from our suppliers. Rest assured that this is normally not the case and we totally understand your disappointment. You count on us to do better in the future.

Posted 2 years ago

“I received the item in a little over a week and I couldn't be more impressed! It's beautiful and adds a nice touch to my kitchen.”

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Posted 2 years ago

“Easy ordering, fast shipping, reasonable prices and adorable product. What’s not to love!”

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Posted 2 years ago

“I purchased a personalized Princess pillow case for my Grandaughter and she loved it!”

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Posted 2 years ago

“Very nice pet mat. Thankyou.”

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Posted 2 years ago

“This is the second collar I've ordered from Qualtry (1 for each dog) and the second time I'm glad I did. The collars are good quality, strong & sturdy for my big dogs, embroidery is perfect and stitching is strong. I use a Groupon which makes the price very reasonable.”

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Posted 2 years ago

“Good quality item, fast service. THANX for your good service!”

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Posted 2 years ago

“I love the personalized baby blankets.”

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Posted 2 years ago

“It is not here yet.”

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Posted 2 years ago

We are sorry to hear that you have not received your order yet. Upon checking, it was already shipped and you should receive this soon.

Posted 2 years ago

“The cutting board looked better than I imagined. Thank you for the quick delivery. I will be ordering again!”

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Posted 2 years ago

“Excellent quality, quick shipping and well priced.”

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Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews