Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 8 bags 7 small personalized cotton Christmas bags 5.00 each 1 large velvet personalized Santa bag 15.00 I received only the 7 small bags”

Helpful Report

Posted 2 years ago

Hello Bridget, our apologies for the confusion. the Velvet Personalized Christmas Santa Bag in on pre-order as indicated on the product page and it will be shipped by November 14.

Posted 2 years ago

“I placed an order through Groupon and it said it was going to be two hand towels I only received one. And the one I did receive has either a marker or something on the white towel that is red.”

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Posted 2 years ago

Hello Tressa, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 2 years ago

“If it's not broken don't fix it! The choice of Christmas stocking you all have displayed is not up to par! Not near as nice! I've tried to match them to quality of that I ordered a couple yrs. ago. If they're as taky as the others I ordered this year. It will be the deciding factor as to weather I'll continue ordering from Qualtry. Thank you”

Helpful Report

Posted 2 years ago

Thank you for your feedback Teresa and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.

Posted 2 years ago

“I love the sketchpad. My niece will truly love it!! I got it incredibly fast too!!”

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Posted 2 years ago

“Very cute! Good Quality!”

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Posted 2 years ago

“For the price, I'm very pleased with the quality and personalization of the golf shoe bag. It will be a gift for my hubby and quite sure he'll like it.”

Helpful Report

Posted 2 years ago

“The package that came was damaged, causing the speaker inside to be damaged. The sound on the speaker I purchased for myself gas a crackle. Some of the boxes for those I bought has gifts we torn or damaged. They are pretty speakers though. I have pictures of these imperfections and will be reaching out to customer service.”

Helpful Report

Posted 2 years ago

Hello Christina, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 2 years ago

“I received a very high quality collar that was beautifully embroidered. The customer service was awesome. I will definitely buy from them in the future.”

Helpful Report

Posted 2 years ago

“Qualtry is a fine company that produces a quality product, and does so with expeditious adherence to desired specs and the needs of busy small businesses and discerning consumers alike.”

Helpful Report

Posted 2 years ago

“Disappointed with the wood burning on the charcuterie board and the zipper fell off my pillow case the moment I put it on my Halloween pillow”

Helpful Report

Posted 2 years ago

Hello Noreen , We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 2 years ago

“I’ve ordered from here two other times and each time there were slight differences in the pictured items and what I received. The good news is that though there were differences the quality was exceptable.”

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Posted 2 years ago

Hello Dionne, We are sorry to hear that you received the items broken. We will have our service team reach out to you so that we can resolve this as soon as possible.

Posted 2 years ago

“Your products are awesome. I ordered the engraved pizza board and the personalized sketch pad as Christmas presents. They came out beautiful. They came in record time. The pizza board was damaged in transit. I emailed Qualtry and heard back within 24 hours. They are replacing it as we speak.”

Helpful Report

Posted 2 years ago

“I ordered the pillow and added my grandkids names….it came out absolutely beautiful!! Very pleased”

Helpful Report

Posted 2 years ago

“I ONLY RECEIVED THE FORK DID NOT GET THE SPOON WAS THE SPOON SENT SEPEART”

Helpful Report

Posted 2 years ago

“I am extremely disappointed with the finished productswhich I purchased from Qualtry. My items look NOTHING like the images pictured on your website. I was wondering "how" you could complete my order so quickly, my answer- shoddy workmanship. Intended to use these asHolisy gifts, glad I still have time to shop elsewhere.”

Helpful Report

Posted 2 years ago

We are sorry to hear that you did not find the board that you received to your liking. Since we use 100% natural wood we can’t guarantee how the grain of the wood will affect the product. Due to the nature of wood products, the actual shade and color of our engraving may vary slightly from lighter to darker.

Posted 2 years ago

“Product as shown in photos. Good quality!”

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Posted 2 years ago

“This is the 3rd time I am ordering something from them. There was a problem with this last order and it was corrected right away with no problems.”

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Posted 2 years ago

“Beautiful sets! Came faster than expected. Can't wait to see what my men think of them :)”

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Posted 2 years ago

“Looks great and quick delivery!”

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Posted 2 years ago

“Packaging was ripped open and so upon arrival, the personalized cutting board was damaged. I am very disappointed.”

Helpful Report

Posted 2 years ago

Hello Carley, We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.

Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews