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Qualtry Reviews

4.0 Rating 2,031 Reviews
70 %
of reviewers recommend Qualtry
4.0
Based on 2,031 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Read Qualtry Reviews
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Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

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Great quality & very responsive through email & chat. Also very quick delivery of the product I ordered. Thanks… I will be back.
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Posted 3 years ago
Ordering was quick and easy. The lazy susan is exactly what I had ordered so I've very pleased. But that was only part of my order, I'm still waiting for the rest of it.
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Posted 3 years ago
The set that I ordered was not available so I had to contact customer service and have them send me codes for a new order. On the new order, I had to order each item individually. I ended up ordering 2 forks in error, instead of a spoon and a fork. I called customer service and they gave me the credit to order the spoon, but I had to pay $6 for shipping. I placed multiple orders with your company and was saddened by the fact that the rep couldn't waive the shipping fee after had ordered so many items from you.
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Posted 3 years ago
We apologize that we can not wave the shipping since we already provided you the new item for free as a courtesy since you made a mistake on your original order.
Posted 3 years ago
Everything was just like I ordered it. I will be proud to take them as shower gifts
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Posted 3 years ago
The items I ordered were all made correctly with the right personalization. There is a plethora of ites from which to choose, and a wider enough range of prices to fit any budget.
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Posted 3 years ago
Merchandise that was delivered is very nice. Still waiting for other item which was ordered at same time. No time frame to tell me when it will arrive.
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Posted 3 years ago
Everything I ordered was folded nicely, came quickly and super quality!
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Posted 3 years ago
So impressed with this company Always a great experience
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Posted 3 years ago
Aside from taking a long time to receive PART OF MY ORDER, when it was delivered, one of the items is misspelled. It shows ELMMA instead of EMMA. EMMA is the correct name. Then, I have tried to contact by phone and email to request a replacement and unable to do that. No order form or packing slip in envelope. Other part of order not received yet.
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Posted 3 years ago
Very happy with our boards. Professional looking and fancy! Make sure you go with 8 1/2 x 11 or larger. The smaller ones are too small.
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Posted 3 years ago
Normally I’m very happy with Qualtry products. This time the fork and spoon set came as 2 very different shades of wood. I feel silly giving as a gift, it doesn’t look like a set.
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Posted 3 years ago
I am very happy with my purchases & very surprised @ the speed.
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Posted 3 years ago
I have used Qualtry for my clients closing gifts for some time now. My buyers and sellers absolutely love their personalized cutting boards, coasters, etc. I have also purchased different items from Qualtry for birthday and Christmas gifts for friends and family member. Linda Ford
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Posted 3 years ago
EXCELLENT! EXCELLENT! QUALITY. my order looked exactly how I wanted more than I expected. super fast production and delivery.
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Posted 3 years ago
So far so good. Waiting for other packages from my order.
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Posted 3 years ago
Very impressed with the quality of products from Qualtry; however, the process of using Groupons on the website is frustrating, takes too much time, and requires contacting to reset and/or validate the number.
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Posted 3 years ago
Was not happy that when the item was purchased from Groupon it was set at 6.99. Then when linked to your site it was 17.99 in told. That to me is a miss advertising. The products was fine. Just not happy about additional cost not clear. Also went through Groupon was tried it came back that it was not available on sale items. If this is the case don't put it on Groupon. I appears I sent 6.99 on Groupon and 17.99 on your site not happy.
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Posted 3 years ago
Hi Chad, We are sorry to hear about your experience on your Groupon deal. It seems that a wrong product link was provided to you and it redirected you to an item that is currently on sale and you voucher code was declined. We already have our customer support team worked on a resolution and they will be in touch with you today. Rest assured that this will be resolve.
Posted 3 years ago
Ordered today's for Christmas gifts they came in very beautiful the wood grain is gorgeous on these Board's. We received them faster than expected This is the 2nd time we have ordered from this company the 1st time we Had mistakes made but the company was on top of it and fixed the mistake immediately that's why we ordered again
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Posted 3 years ago
Excellent cutting board and really fast shipping
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Posted 3 years ago
I had a really hard time with my order, initially. But once I contacted rye company, everything went very smoothly. They were quick to respond and fix my issue!
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Posted 3 years ago
Qualtry is rated 4.0 based on 2,031 reviews