Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,031 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

Write Your review

Tell us how Qualtry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Qualtry 5 star review on 17th December 2025

Alvin

Erling

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered from your company before. The cutting boards are so beautiful and an amazing quality. This time I’ve had a few issues. First my Groupon link did not work and it charged me full price after finally getting a call I got that resolved and they credited back the money minus shipping. I had no issues. I Got my order a few days ago and only got one not both cutting boards. Once again I call customer service only to be put on hold ( not a big deal now a days that’s normal). But once again after a few minutes a recording f comes on to say their business hrs and leave a message. Ugh really again leave a message. Why can’t I speak to a human being to get this fixed. It’s only 3pm eastern time. So now I wait again for a call back. Not sure if I want to buy from this company again after all this hassle. How about having people in customer service actually answer the calls if they have a problem. Asking for a message so you can call back at a more convenient time. Right now it’s convenient for me. Not later”

Helpful Report

Posted 3 years ago

We are sorry to hear that there were some missing items on your order. We will have it sent to you as soon as possible.

Posted 3 years ago

“I love Qualtry. Have been ordering items for years. Mostly for the Holidays and presents for weddings and baby showers, but everyone always loves the items purchased and i always love pulling out the items year after year that I have made on their site.”

Helpful Report

Posted 3 years ago

“I was fully charged for an item I purchased on Groupon.”

Helpful Report

Posted 3 years ago

Hello Helen, We are sorry to hear that you were overcharged since your discount was not applied to your order. We have already manually applied your Groupon voucher code to your order and processed a refund for the excess charge.

Posted 3 years ago

“Very nice. Thank you”

Helpful Report

Posted 3 years ago

“Love these products!”

Helpful Report

Posted 3 years ago

“Great customer service”

Helpful Report

Posted 3 years ago

“Very small for the price it costs. Want to return”

Helpful Report

Posted 3 years ago

Thank you for your feedback Terri and we apologize that your experience with the product you received was not up to your standards. The cutting board you ordered measures 6x8 as indicated on the product description. Size Upgrades are also available.

Posted 3 years ago

“The cutting board I ordered looks like the last name was a squished b/t the and little h b”

Helpful Report

Posted 3 years ago

“I received the engraved ornament and I love it! It is packed for Christmas.”

Helpful Report

Posted 3 years ago

“Love the cutting boards. A great gift for friends or family. Good quality. I wish the lettering was more consistent with the color, but otherwise beautiful pieces.”

Helpful Report

Posted 3 years ago

“The personalized pillow cover I ordered arrived in reasonable time. It's well done and I am pleased with the end product. The price was reasonable.”

Helpful Report

Posted 3 years ago

“Absolutely beautiful cutting boards.”

Helpful Report

Posted 3 years ago

“I've ordered several items from Qualtry and have never been disappointed.”

Helpful Report

Posted 3 years ago

“I have purchased MANY gifts from this place in the last 5 years. Everything was NICE quality and well received.”

Helpful Report

Posted 3 years ago

“Quick service. I wish you would have your logo on the back though”

Helpful Report

Posted 3 years ago

“I love it. Thank you!”

Helpful Report

Posted 3 years ago

“I love what I have received but I am waiting on my Santa velvet bags still.”

Helpful Report

Posted 3 years ago

“This is my 2nd order & I love theory products! Good quality & perfect design. Highly recommend for birthdays, Christmas etc.”

Helpful Report

Posted 3 years ago

“Items are nice and unique but getting in contact with someone is almost impossible. I recieved a coupon code that didn't work. Then recieved another as oart of advertising and it didn't work either. Send emails, with no response.”

Helpful Report

Posted 3 years ago

“Always been pleased with items. I did receive a gift bag that I expected to be full size and is more for gift card or cash”

Helpful Report

Posted 3 years ago

Qualtry is rated 4.0 based on 2,031 reviews