Qualtry Reviews

Name: Qualtry
Address: 1020 W 600, Suite 100, Lindon, Utah
Rating: 3.96

4.0 Rating 2,028 Reviews

70 %

of reviewers recommend Qualtry

4.0

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Phone:

385-786-8564

Location:

1020 W 600,
Suite 100,
Lindon
Utah
84042

Write Your review

Tell us how Qualtry made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Erling

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They made pretty good Christmas gifts.”

Helpful Report

Posted 2 years ago

“I was very impressed with the quality of product. I ordered on 12/12 and paid for rush but didn’t get it until 1/5 nor received communication from Qualtry. Everything I’ve ordered has been above expectations.”

Helpful Report

Posted 2 years ago

“Most of my order was correct but I am missing 2 throw pillow inserts and one of the wallets I ordered has the wrong initials. The initials should be JRL not KRL.”

Helpful Report

Posted 2 years ago

“Products are amazing but delivery was slow, didn’t receive gifts before Christmas”

Helpful Report

Posted 2 years ago

“Took a long time to come. Arrived today and ordered on December 10th!”

Helpful Report

Posted 2 years ago

“Order # 2187456 You did not send my Wood Oil 2 oz or the large metal stand. Its' on Bill Summary attached but was NOT in my package upon arrival. I was out-of-town on it's arrival and just opened package this past weekend. My Customer Name is Karen Kocsis. It is not Kristin Womack Blackburn. That is a person's gift name. Please send Wood Oil and Large metal stand. Karen Kocsis”

Helpful Report

Posted 2 years ago

“Placed my Christmas gifts order a couple days after Thanksgiving. I received my order 12/30. They were Christmas presents, I didn’t get to give them on time.”

Helpful Report

Posted 2 years ago

“I ordered 11 items and paid priority shipping. Even though my items arrived late for Christmas they were good quality. One mug came in broken, I think the packaging can improve. FedEx was not careful no matter how many fragile stickers were all over the box, the one ceramic item I ordered was broken 😞. Other than that I enjoy ordering from qualtry and would recommend ordering items a month in advance just to make sure your items arrive when you need them. Once I got my tracking number the items did arrive within 5 days.”

Helpful Report

Posted 2 years ago

“I’ve been ordering from Qualtry for years without an issue. This year I placed an order in November which didn’t arrive until after Christmas, and I still haven’t received all the items. I like their quality but will be looking around for another source, or giving them a couple of months lead time.”

Helpful Report

Posted 2 years ago

“I ordered 4 of the personalized throw pillows, inserts, small drawstring bags, and sketch pad. All arrived in good condition and the work was good. I have ordered from Qualtry in the past and have been pleased with the items that I ordered. I did not receive my order in time for Christmas. However, I did receive it a week later. I will order from Qualtry again.”

Helpful Report

Posted 2 years ago

“Order shipped incomplete and communication wasn't consistent or correct and then no one would communicate with me about my missing pieces.”

Helpful Report

Posted 2 years ago

“Items received good. However we are missing 10 Brown Leather cases SKU QUAL1120 and 2 Mint Leather Cases SKU QUAL1118.”

Helpful Report

Posted 2 years ago

“I didn’t expect the small bags to be that small. The bigger bags were nice. Also expected the bags to be delivered by Christmas not a month later.”

Helpful Report

Posted 2 years ago

“I like the board. I just wish the wording would stand out more. The board being so light (bamboo), the carving is hard to see. I don’t know what you could do to create more contrast?”

Helpful Report

Posted 2 years ago

“Love these for my dogs! They always lose their dangling tags, so these collars are a great alternative.”

Helpful Report

Posted 2 years ago

“Had a good experience. Delivery was slow but products were all exactly as expected, packaged well, and good quality.”

Helpful Report

Posted 2 years ago

“I ordered several things for Christmas. Personalized gift bags, pillow covers, growlers (a huge hit with my sons), glasses and photo ornaments. I was happy with all but 1 item. One of the photo ornaments came out really dark and it’s hard to make out the picture. I would recommend Qualtry but if you order an ornament be careful about choosing a picture. Both the ornaments I ordered turned out darker than the original pictures. Like I said luckily only 1 was hard to see the picture.”

Helpful Report

Posted 2 years ago

“I ordered two personalized aprons on December 2nd. The order was somehow overlooked. On December 19th, I contacted Qualtry Support since I had still not received my order. I texted with Kirvy Alcalde who went out of her way to help expedite my order so that I might get it before Christmas. I didn't hold out much hope, but as I was leaving to go to our Christmas Eve celebration, the mailman delivered my package. I want to acknowledge this excellent customer service by Kirvy Alcalde.”

Helpful Report

Posted 2 years ago

“My biggest issue with them is lack of communication. I reached out twice regarding my order. They never responded.”

Helpful Report

Posted 2 years ago

“The board is great but delivery is week late. Very disappointed. Still waiting for another order from you!”

Helpful Report

Posted 2 years ago

Qualtry is rated 4.0 based on 2,028 reviews