Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient service and the iPhone 6 was in an excellent condition as promised.”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Products not as advertised. I ordered 2 pristine iPhone 8 handsets, the website states “Pristine no signs of use” however both of the handsets that I received have have visible scratches on the screens, attempts to resolve the issue have been futile (£10gift voucher), and after 43 minutes on hold my call was answered and cut off without conversation. I have repeatedly asked for an explanation of the returns policy and no one has answered it after 4 emails. Currently waiting for someone to come out from hiding behind their keyboard and call me, I don’t hold much hope. Fully aware that these are for Christmas gifts and seems as though they are holding out for it to be too late to do anything about it. Shocking service.”

Helpful Report

Posted 7 years ago

Hello Lee, We are sorry to hear this, a member of the team will be in contact with you soon with regards to your order. We apologise for the experience you have had and any inconvenience this may have caused you. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Very happy with my iPad mini. Like brand new. Good service all round.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Phone arrived on on time. The phone arrived in very good condition, no issues with the phone at all. Everything works perfectly. Would definitely use again.”

Helpful Report

Posted 7 years ago

Hello Katrina Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“AVOID AVOID AVOID. I HAVE REPORTED THIS COMPANY TO BBC WATCHDOG. I REALLY HOPE THEY INVESTIGATE.”

Helpful Report

Posted 7 years ago

Hello Jo, We are sorry to hear the problem you are having with your order. A member of the team is reviewing this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“Excellent service would highly recommend to anyone *****”

Helpful Report

Posted 7 years ago

Hello Donna, Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Disgraceful company. Do not buy from them. I ordered a phone as a Christmas present. Was told it would definitely arrive before Christmas. Then a few days before get an email about a technical difficulty which doesn’t even make sense and is clearly a lie. Basically I will not get the phone and their office is closed. Just hope I can get my money back which based on the experience so far could be difficult. This company doesn’t even know what customer service is. Avoid at all costs.”

Helpful Report

Posted 7 years ago

Hello Dawn, We are sorry we are experiencing a delay in dispatching your order. Your order will be dispatched soon and we will email you with your tracking number to track your order. We have not received a cancelation request from you and if you wish to proceed with a cancellation please get in contact. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“I ordered a pristine bundle and received a phone that was far from pristine. That was accepted by Quick Mobile Fix. That item was returned as requested. Still no replacement phone/still haven't received what I ordered. Very poor.”

Helpful Report

Posted 7 years ago

“I got an iPhone charger for my iPad mini however the charger wasn't working and that annoyed me”

Helpful Report

Posted 7 years ago

Hello, You have not purchased a charger from us, we strongly advise using a genuine Apple iPad charger only to charge the iPad. If you have are still experiencing a problem, please do get in contact Kind regards Quick Mobile Fix

Posted 6 years ago

“Purchase pristine phone condition, when it arrived it was excellent condition however the home button didn’t work correctly, the sim card holder didn’t go in properly and when you were on a call it was crackling you could hear the caller but they couldn’t hear you! Lost any confidence I had in the company with the very poor attempt at customer service. They never answered the phone so had to email or live chat, had to ask 5 times for how to return the faulty phone for a refund as they kept asking the same questions and offered to fix the phone. My thought was that if they had sent it out in that condition I did not trust them to fix it, plus I should not be having to get it fixed after only just purchasing it! I finally got details of how to return the phone and sent it back to them. The courier confirmed it had arrived on a Friday, quick mobile sent an email acknowledging the return the following Thursday. Their refund policy is 10-14 working days, they already had the phone for 4 days but they wouldn’t count towards the 10-14 days. I purchased the phone on the 24th November, if I get my money back by the middle of January I will be shocked! I’m sure I will have a battle on my hands to get my money back! This is a DREADFUL company whatever you do do not use them if you value your money. Terrible customer service and faulty products!!”

Helpful Report

Posted 7 years ago

Hello Kiri, We received your order back and processed a refund on 19/12/2018. Refunds take 10-14 working days to process as advised. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“We return every year normally at Christmas time ... with 4 children we can't afford brand new phones or expensive contracts.. Quick Fix always deliver a fantastic phone and our children are very happy on Christmas morning .”

Helpful Report

Posted 7 years ago

Hello Karen Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Very happy with service, would recommend to friends & family x”

Helpful Report

Posted 7 years ago

Hello Chantell Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Great service, prompt delivery on refurbished iPhone”

Helpful Report

Posted 7 years ago

Hello Janis Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Good service and fair treatment”

Helpful Report

Posted 7 years ago

Hello Joseph Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Order ID - 196705. Please do not waste your money with this company. Ordered an item in October, item lost in transit, took 2 months for the company to acknowledge the loss. Now waiting for a refund. Was advised in email that it would take no longer than 14 days for the refund to be paid, but they needed some bank details I.E BIC, IBAN etc. I didn't hear anything back, so emailed them. Just had an email back stating please be advised refunds take 10 to 14 days to be PROCESSED. So one representative says it'll be paid within 14 days and another says it'll be processed within 14 days. This company is an absolute shambles. Do not trust them with your hard earned money. Disgusting customer service. Completely unreasonable, unacceptable experience, Quick to take your money, not so quick to refund and deal with issues.”

Helpful Report

Posted 7 years ago

Hello Keith, We are sorry to hear the problem you are having with your order. A member of the team is reviewing this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“I had ordered a phone but it didn't arrive in the time the company stated. When I requested for a refund, the company did not return my money. Its been over a month and I have still not received my refund. I've experience poor customer service and failed promises from this company.”

Helpful Report

Posted 7 years ago

Hello Arrun, We are sorry to hear the problem you are having with your order. A member of the team is reviewing this at the moment and will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 6 years ago

“We purchased an I phone 7 for our teenage son and he is delighted with it.”

Helpful Report

Posted 7 years ago

Hello Ian, Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

“Please stay clear of this company. Impossible to get a proper reply to a query. Give no status update on product. Send out emails to say product is dispatched then send another the next day to say its not dispatched. Ordered item on 7th december and expected it to be here for xmas. Finally got a pathetic response saying they would be shipping products again on 27th december. 2 days after xmas. Thats 20 days after i ordered the product. A company that takes 20 days to process a delivery will not survive to long in todays market. Which means that another customer will not be as disappointed or annoyed as i am at present as a customer of the mickey mouse club house crew. A total joke of a company.”

Helpful Report

Posted 7 years ago

Hello Stephen, We are sorry you are experiencing a problem with your order. We have received your email and a member of the team will be in contact with you shortly. We apologise for any inconvenience this may have caused. Kind Regards Quick Mobile Fix

Posted 6 years ago

“Very pleased each time I’ve used quick mobile even recommended friends who also bought and was also happy with their products. Very good service thank you.”

Helpful Report

Posted 7 years ago

Hello Colette Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 6 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews