Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,835 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,835 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You got the order wrong and it’s left me worried that I might not get the replacement in time for Christmas”

Helpful Report

Posted 7 years ago

Hello Christopher, We are doing our utmost to dispatch your order ASAP. Once your order has been dispatched we will email you with your tracking number to track the order. Kind Regards Quick Mobile Fix

Posted 7 years ago

“Sent me the wrong colour phone and scratched screen. Nothing found anywhere on package or website about returning. Very hard to get hold of someone. Eventually an agent phoned me, who was helpful and sent me a returns label. Returning easy enough. However, I had to email them for them to confirm they had received my item. I then received an email saying my item would be refunded in 14 working days. 6 days later, I received the identical email saying I would have to wait 14 working days. Shambles.”

Helpful Report

Posted 7 years ago

Hello Lyndon, We are sorry to hear this, Your order was processed for a refund on 17/12/2018, refunds take 10-14 working days to process. If you have any questions or inquiries please contact us Kind Regards Quick Mobile Fix

Posted 7 years ago

“arrived on time - all good - good value”

Helpful Report

Posted 7 years ago

Hello Brian Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“I ordered a refurbished I-pad. After thirteen working days and two e-mails I finally received it. Not very good service. On the other hand, I ordered a case for the I-pad which was delivered in two days - very good service.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“The phone was immaculate”

Helpful Report

Posted 7 years ago

Hello Georgina Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

Hello Georgina Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Overall Im happy with the product the diappointment I have is orders not being dispatched for up to 10 days.”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“rubbish sent me faulty phone and stalling to replace, never again dont trust them”

Helpful Report

Posted 7 years ago

Hello Arlene, We have provided the returns instructions to return your order, however, we have not yet received it. Please return your order ASAP so we can resolve the matter Kind Regards Quick Mobile Fix

Posted 7 years ago

“Great service. Very good device. Strongly recommended.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Delivery was prompt. First device was very visibly scratched (“Good” condition), but return and replacement process was fairly smooth. Would think twice about ordering anything lower than “excellent” condition in future.”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Gooooodyyyyyy”

Helpful Report

Posted 7 years ago

Hello Wilfredo Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“The item was in excellent condition. The website and communications were clear about the item details, and the potential timing of delivery. It was about 10days which is what was estimated. If you expect things to happen quicker, then you may be disappointed, but Quick mobile fix deliver quality and are realistic about timing. The expectation for things to happen instantly denies you the pleasure of anticipation. Maybe the name is misleading, not necessarily speedy, but quality. We are very pleased with the service. Thank you.”

Helpful Report

Posted 7 years ago

Hello Thank you for your review, we are so happy you are pleased with your order and our service. Your feedback has been taken on board We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Very good service”

Helpful Report

Posted 7 years ago

Hello Alex Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service, good phone. Came on time, good value for money”

Helpful Report

Posted 7 years ago

Hello Nicola Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Terrible service. Bought a refurbished phone, has been sent back twice for repair, asked for a replacement phone which they won’t send. Every time I try to phone they don’t answer and they don’t help via email as I asked right from the start for a replacement phone and all they keep talking about is a repair. Would never buy from or recommend this company again.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear you are having a problem with your order, we are unable to exchange your order because the phone was damaged which is not included in the warranty and this is why you paid for the screen replacement. Looking into your order it was dispatched out yesterday and will be delivered today Kind regards Quick Mobile Fix

Posted 7 years ago

“Ordered iPad mini 2, 7 days later item still not dispatched. Requested order cancellation and full refund, still no response from customer service. I very disappointed and would not recommend to make any purchase from this company.”

Helpful Report

Posted 7 years ago

Hello Zuzana, We are sorry to hear there is a problem with your order, however, a member of the team is looking into your order and we will be in contact with you very soon Kind regards Quick Mobile Fix

Posted 7 years ago

“Worst customer service and order experience ever. Ordered a refurbished phone on a Friday. Changed my mind. Cancelled the order on the next Monday. Got verbal and written confirmation of the cancellation on the same Monday. Thought it was over. Was happy to wait the 10-14 days (though I think that is a bit extravagant and unnecessary) to receive my refund as stated. The following Thursday I receive an email telling me that it was too late to cancel my order and it was being sent out. Why? I cancelled it. It had been cancelled. Why was it sent two days later? I refused delivery of the phone, called them up (eventually got through after 20+ attempts) and tried to figure out what had happened. All I was told was that my refund would be available after they had received the device back, checked it’s conditon (I didn’t even touch the parcel) and this would take 5-7 days. Then when given the all clear, the 10-14 days of waiting for my refund would commence!!!! Furious. Not only was my order sent out by their mistake. They did nothing to rectify this. They took my money, and are STILL holding it. Admit you made a mistake and put the customer right. After all, it should be customer service. Not this company. This company will take everything, leave you out of pocket (at Christmas too) and not even blink an eye. Will never use or recommend ever. The absolute worst I have ever experienced.”

Helpful Report

Posted 7 years ago

Hello, We are sorry to hear this, a member of management will be in contact with you soon to discuss your order. We apologise for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“5star product and 5star service”

Helpful Report

Posted 7 years ago

Hello David Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Order was placed 11 working days ago. After me chasing for an update, please note no notification was sent about a potential delay, I was informed on Monday 17 their was a delay to QC process and it would be despatched in 1-5 days. Informed today they cannot guarantee delivery before Christmas as they close on Saturday until 01 January. Totally unacceptable service. If there was a 0 this would have been my grading.”

Helpful Report

Posted 7 years ago

Hello Morven, We are very sorry to hear there was a problem with your order. We have received your email and a member of the team will be in contact with you soon. Apologies for any inconvenience this may have caused. Kind regards Quick Mobile Fix

Posted 7 years ago

“Very good service ,nice people to do business with.”

Helpful Report

Posted 7 years ago

Hello Malcolm, Thank you for your review, we are so happy you are pleased with your order and our service. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

“Good service, phone is exactly as described”

Helpful Report

Posted 7 years ago

Hello Thank you for taking the time to leave a review. We are glad you are happy with your order. We hope to have our custom again soon Kind regards, Quick Mobile Fix

Posted 7 years ago

Quick Mobile Fix is rated 3.2 based on 6,835 reviews