Quictent Reviews

Name: Quictent
Address: 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, 11/F CAPITAL CENTRE 151 GLOUCESTER ROAD, Wan Chai
Rating: 4.63

4.6 Rating 729 Reviews

91 %

of reviewers recommend Quictent

Company Reviews

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sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 20th August 2023

Denise Esquivel

Quictent 5 star review on 5th August 2023

Stephanie Gonter

Quictent 5 star review on 3rd August 2023

Marion Watt

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quictent’s customer service did a wonderful job of helping me pick the right product and work diligently to resolve any issues that came up in the process of getting the product I needed. I fully recommend them. My new cover is of the highest quality and at a great price. I definitely recommend them and will continue to buy from them in the future.”

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Posted 1 year ago

“The company sent me extra screws when I thought they shorted me, while it was not their fault but mine for not using the structural support poles. Now I'm all set! This is minor, but I would prefer to receive instructions for just the one product I purchased (not one pamphlet with all the products) with a little bit more detail about the assembly process for my unit.”

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Posted 1 year ago

“Great quality, very easy to assemble.”

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Posted 1 year ago

“I love how easy it is to set up my tent. At my pop-up shop other vendors were impressed on how easy it was to set up and take down”

Quictent 5 star review on 24th April 2023

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Posted 1 year ago

“Haven’t received my package as of yet but the quality and customer service is great.”

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Posted 1 year ago

“I have tried to make contact to have covers that have deteriorated due to sun and weather. I am perplexed as to how the public relations don’t want to provide replacement covers, very poor PR”

Helpful Report

Posted 1 year ago

Hi William, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose a new cover can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“Last year (2022) in August I purchased my first greenhouse. I chose Quictent because of their reasonable prices and the reviews mentioned how sturdy they are. Boy were they right! My new 10' x 20' greenhouse arrived within days and was easy to set up. It weathered the Ohio winter wonderfully, even extending the life of some plants. When spring came this year I was excited to get it filled again with plants, but we had a strong windstorm that battered it. About half of the frame was bent or broke and some of the cover had tears in it where the velcro straps were sewed into the seems. Now, understand that this was a very strong windstorm. Not your general spring wind. I was able to take it down and salvage parts of it, including the cover, but overall it was unusable. However, I was very impressed that it held up as well as it did! I contacted Quictent about the issue and they agreed to replace the frame for a small shipping fee! Jasmine handled my complaint promptly, responding right away each time I wrote to her. She was cordial, professional, yet personal at the same time. It was like talking with a family member who shared understanding and compassion--willing to work toward the best solution. Once the agreement was settled and I made payment (which was super easy), my new frame came in less than a week. And I was greatly surprised to see that they sent me an even more durable frame than the first one! This company is awesome with exceptional customer service and pretty, durable products! Jasmine is my new sister :)”

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Posted 1 year ago

“Needed new cover for my 8X8 tent, due to some storm damage. Glad we were able to get our replacement cover for a reasonable price with great customer service!”

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Posted 1 year ago

“I absolutely love love love my grean shelter/tent room gazebo I bought!! It's perfect to give a great amount of shade. I live in the desert southwest united states and it gets HOT here. I have the tent set up in a shadey part of the yard and the walls also give us privacy from super nosey neighbors, lol.”

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Posted 1 year ago

“Loved the smaller one and upgraded to larger- year 2 now , just had to replace the cover - ordering and replacement was easy and quick - exactly what I need in a small space.”

Quictent 5 star review on 19th April 2023

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Posted 1 year ago

“My order arrived very quickly and I am eager to use it for my small business booth in June. I think the green color will be an attractive color and draw customers to my booth at the event. I did a trial setup and was surprised how easy it was. I think I can do it by myself if I ever need to.”

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Posted 1 year ago

“I purchased four greenhouses and they are perfect for keeping my pumpkin plants warm during the cool nights. I highly recommend Quictent if you are in the market for a greenhouse.”

Quictent 5 star review on 16th April 2023

Helpful Report

Posted 1 year ago

Hi Teresa, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

“I purchased two products 1)Privacy 10X20 Pop Up Canopy with sides. Excellent, would recommend it. 2)10X30 Party Tent. Terrible. The tubing is thin and several were already dented. The connectors are plastic and don't hold the puny wire clips in place, of which some clips were missing, while the connectors in the middle of the pipes have no clips of any kind. They provide tape with no explanation of use which we assumed was to hold these connections together. Didn't hold. Never actually got the whole thing together. As soon as one piece goes in it pulls another out. Highly frustrating. They allow for 30 day returns. Unfortunately with it being winter and then rainy season I had to wait for a good opportunity to set it up as it specifically says in the instructions, not for weather of high winds, heavy rain, snow, sleet, hail or the like. I would highly recommend NOT buying the 10X30 Party Tent.”

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Posted 1 year ago

“I love the Quictent greenhouse, it’s not only functional but looks nice in our garden. Bonus points that it’s easy to assemble!”

Quictent 5 star review on 14th April 2023

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Posted 1 year ago

“I’m still wait for the snow to melt so I can set up my greenhouse. So, this isn’t much of a review. Although, I haven’t opened it up, it arrived when it was expected. Oh, interesting thing though, the package I received says 12x6.5x6.5, it is marketed as a 12x7x7. I’m only 5’2 so, no matter to me.”

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Posted 1 year ago

“I ordered and paid for a new greenhouse. When it arrived, some of the parts were dirty, rusty and obviously used”

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Posted 1 year ago

“I ordered a greenhouse that I had to return because we could no longer get a plot in the community garden. I contacted Quictent customer service and they helped me coordinate the return. Their customer service representative was first rate!”

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Posted 1 year ago

“So glad you have a pop up greenhouse”

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Posted 1 year ago

“These greenhouses are a great value for the money. They may last 5 years before recovering, but most likely less for areas that have lots of sun. 8 inches of wet snow will flatten them if not supported in the center during winter months. They also need to be strapped down with four 12 inch augers. However, I will keep purchasing them because they are so affordable and get the job done just as good as a much more expensive greenhouse.”

Helpful Report

Posted 1 year ago

“Its a nice product, but I had 2 days of winds and half of it collapses.”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for buying from Quictent. It's the Market Team. We're sorry for any inconvenience and sincerely would like to help out. We've forwarded your inquiry to the Support Team. A representative will follow up in 24 hours by email. Please keep an eye on your inbox, including the SPAM. We suppose some replacement parts can make a new working item. Could you please kindly try again? Anyway, please let the representative know what part(s) you need. Also, any pictures or videos to illustrate the details would be highly appreciated. Thanks for your time. Have a smooth day!

Posted 1 year ago

Quictent is rated 4.6 based on 729 reviews