Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a part on a roof rack. Customer support was very helpful and kept me in the loop while they resolved the issue. The orders show up quick.”

Helpful Report

Posted 4 years ago

“My order can sooner than expected. Because of global supply chain issues Rack Attack was one of the only places which carried this product so I wasn't sure if it was really coming. Very happy with their service.”

Helpful Report

Posted 4 years ago

“The customer service was actually AWESOME! I have recently ordered some other items and look forward to receiving them soon. Wonderful people to deal with.”

Helpful Report

Posted 4 years ago

Carl, Sorry to hear that your rack did not work out for you. Upon checking your order, there was no vehicle listed, so we are unable to check the fit. I will gladly reach out to you and see how we can better our service. Thanks, Matt Rack Attack

Posted 4 years ago

“Very easy to order through their website. Shipped within the week.”

Helpful Report

Posted 4 years ago

“Love this company and will do future business with them.”

Helpful Report

Posted 4 years ago

“So far so good. Rack and associated hardware shipped separately so I did have to wait about a week for the additional hardware to arrive… Install took about 45 minutes and the supplied directions as well as the online site helped tremendously. I will be ordering the cargo box from you soon…. I still have to choose best fit for a 2019 Honda Insight.”

Helpful Report

Posted 4 years ago

“Very pleasant to deal with. Knowledgeable of their products. Quick shipping.”

Helpful Report

Posted 4 years ago

“The tailgate rack arrived very quickly and it works well for my two bikes in a short box GMC Sierra.”

Helpful Report

Posted 4 years ago

“It was a wonderful experience shopping with Rack Attack. They had the Thule part I needed, and which Thule didn't have in inventory. Arrived even earlier than I expected, in perfect condition. I'd definitely buy from them again.”

Helpful Report

Posted 4 years ago

“As advertised. Very happy”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Easy order and response email on whether the rack would fit my viechle was quick.”

Helpful Report

Posted 4 years ago

“Totally awesome product selection and quick delivery. My first choice for any roof rack purchases.”

Helpful Report

Posted 4 years ago

“very efficient.”

Helpful Report

Posted 4 years ago

“Super fast shipping. Excellent quality product.”

Helpful Report

Posted 4 years ago

“They phoned to check on a possible error on the order, that shows they are into what they do. Good deal...”

Helpful Report

Posted 4 years ago

“Excellent service, quick delivery, Tyler in Ottawa followed up after initial email.and an excellent product.”

Helpful Report

Posted 4 years ago

“Quick, organized, good communication.”

Helpful Report

Posted 4 years ago

“super fast shipping, my bike rack arrive in good condition.”

Helpful Report

Posted 4 years ago

“Haven't tested the key yet, but the delivery was lightning fast”

Helpful Report

Posted 4 years ago

Rack Attack is rated 4.7 based on 5,277 reviews