Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery. Arrived 48 hours after ordering online. Worth the cost. Functional bike stands.”

Helpful Report

Posted 4 years ago

“Ordering with Rack Attack was a very positive experience. Prior to my order, I emailed the team regarding how long it might take to receive the product and to confirm the free shipping. I received an email from one of the reps., Matt, the very next day (on a Sunday!). Who does that anymore?! Awesome service. Thanks, Matt! Rack Attack had my item in stock and ready to ship. I received it ahead of schedule by two days. It was well-packaged and in great condition. I have already installed it, and I love it! It adds a "utilitarian" look to the car that I was looking for. I would highly recommend Rack Attack.”

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Posted 4 years ago

“Very informative website and the human double-check of my order saved me! Quick response times too.”

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Posted 4 years ago

“I have purchased 2 Saris bike racks from Rack Attack, everything has gone smooth both times. This last purchase the order arrived at my door way sooner than expected.”

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Posted 4 years ago

“Even with all the shortages we are seeing with in the global supply chain, Rack Attack was able to find and ship me the fit kit parts required for our roof rack in less than one week! Although I did place my order online in the end, Scott from the Ottawa location was able to help me narrow down my needs over the phone. Awesome service and definitely made a repeat customer out of me!”

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Posted 4 years ago

“Great work!”

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Posted 4 years ago

“Purchased online and received within a week as promised. Quick reply to online question about vehicle fit and highly recommend purchasing from either dealer location or online.”

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Posted 4 years ago

“Very happy with my RockyMounts rack. No hitches in the process…pun intended. The rack arrived very quickly, especially considering nothing is shipping efficiently these days. Well done, Rack Attack!”

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Posted 4 years ago

“Totally Excellent. Thanks!”

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Posted 4 years ago

“Once product was ordered, received prompt email from Rack Attack with confirmation and tracking number. Received product within two business days via UPS. Very pleased.”

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Posted 4 years ago

“I’ve recently bought a cross bar roof rack system, canoe kit and trunk bike rack from rack attack over the last month. I had some questions and returns with the gear I purchased and rack attack made it really easy to return products and answer all The questions I had quickly. Will definitely use rack attack in the future.”

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Posted 4 years ago

“Fastest shipping ever I was truly shocked. Love that they make sure the components I bought would fit each other and my vehicle. Just a great great experience!”

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Posted 4 years ago

“Ordered and delivered on time without any issue Have not had a chance to use the rack but it assembled with zero problems and looks well made”

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Posted 4 years ago

“Quick reply to email questions, fast shipping.”

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Posted 4 years ago

“I give Rack Attack five stars for delivering my Yakima adjustable ladder rack when even Yakima was out of stock. The ladder rack arrived right on schedule and all components and parts were included. I installed it the same day it arrived and have gotten loads of positive feedback from friends and neighbors. Rack Attack is awesome.”

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Posted 4 years ago

“Best technical support and selection. Great customer service. HASSLE-FREE transaction.”

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Posted 4 years ago

“Awesome selection and inventory. Deliver was quick and flawless. Also had a return for another product and Rack Attack was terrific to deal with. 5 stars+!!!”

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Posted 4 years ago

“Prompt service. Recommended product was just what we needed. Very pleased.”

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Posted 4 years ago

“Very quick delivery of x-long rack straps that were out of stock everywhere else. Thank you!”

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Posted 4 years ago

“The purchase arrived very quickly. The price for the Yakima kayak mounts were well priced. Thanks for your service. Would definitely recommend this company.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,029 reviews