Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,247 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,247 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I was asking for the extension for the bike rack to have matching key sets, but they came with different key sets. Update: They were able to resolve the issue for me after I brought it up to them.”

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Posted 4 years ago

Hello, We are very sorry about this! We can get you the correct locks and keys right away. I will email you to get this figured out. Thanks, Matt

Posted 4 years ago

“It was easy to place the order, it arrived quickly, and the kit was complete. It was difficult to see on the site what was included in the kit, but they clarified by email.”

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Posted 4 years ago

“Rack Attack is my go-to source for all things related to my Yakima ladder racks, crossbars, Showdowns, and brand new crossbar pads. They fit perfectly on the crossbars. I strongly recommend Rack Attack and Yakima gear for all your adventure gear.”

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Posted 4 years ago

“Great customer service! Thank you.”

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Posted 4 years ago

“Excellent customer service and follow up. Parts were not in stock but I was kept informed and notified as soon as they came in. Thanks”

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Posted 4 years ago

“Unbelievably fast delivery”

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Posted 4 years ago

“Quick shipping. The product was described as "open box" but was new in a sealed (if a little banged up) box. I was super happy with the deal and purchase.”

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Posted 4 years ago

“Rack Attack had the item that neither Amazon nor REI had in stock. I'll start here next time!”

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Posted 4 years ago

“Always the best service from Rack Attack. They returned my call quickly. The part I needed was available online and their system was easy to use. The part shipped faster than expected.”

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Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

“Excellent experience and the price match was great! Very pleased with the bike rack.Thanks!”

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Posted 4 years ago

“excellent service! thx”

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Posted 4 years ago

“Thank you, everything was perfect. Great inventory and quick delivery. Cheers.”

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Posted 4 years ago

“Great customer service and great products!”

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Posted 4 years ago

“Bought from Rack Attack, but it didn't fit how I wanted. They made the return easy! Thanks!”

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Posted 4 years ago

“Great customer service, very responsive. Good selection and price for product.”

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Posted 4 years ago

“Wow! Sure got here fast!”

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Posted 4 years ago

“My 1st roof rack. Could NOT be any more satisfied with this product. Without these guys, I’d still be undecided on which one to go with. They definitely have my business!”

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Posted 4 years ago

“I am so very glad I found the online purchase option for Rack Attack. I've been buying my Yakima truck rack in pieces as finances permit, and I am extremely grateful for the free shipping in Canada and the fact that they have inventory. Something that is not so common these days. I had a quick question before my 1st purchase that I submitted late one evening. I got a call the next morning to answer me one on one and offer fantastic advice. Great job Rack Attack.”

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Posted 4 years ago

“Shipping was incredibly fast.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,247 reviews