Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,029 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple with fast shipping.”

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Posted 4 years ago

“Excellent service! Rack actually arrived two days ahead of schedule. Online ordering very straightforward!”

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Posted 4 years ago

“Rack is great. Fast delivery was a real surprise.”

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Posted 4 years ago

“Great service and price”

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Posted 4 years ago

“Awesome service and customer service. Asked for a sticker. Received said sticker. Good times”

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Posted 4 years ago

“Amazing customer service. Ridiculously fast shipping. I wish I'd heard of Rack Attack sooner.”

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Posted 4 years ago

“Your staff was so courteous; and very knowledgeable and helpful guiding me through selecting the right hitch for my intended use, the Thule C2 Pro bicycle carrier. I have dealt with RackAttack a number of times over the years, ordering Thule and other products. The experience has always been more than satisfactory.”

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Posted 4 years ago

“Website easy to use, order arrived within 3 days and was exactly as advertised. Would go back to them for all my ‘rack’ needs.”

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Posted 4 years ago

“Customer service is A1. I needed a different kit to be able to use my previously purchased hullavator kayak rack on a new vehicle. Rack Attack answered my email promptly and I had the new part in a matter of a few days. Now happily using my hullavator on my new vehicle.:)”

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Posted 4 years ago

“Prompt delivery. Item as described.”

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Posted 4 years ago

“Pleased with the service. I had placed a large order but forgot to add a needed item a few days later and they covered the shipping charges. Very nice! Thanks”

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Posted 4 years ago

“The process was quick and efficient. They confirmed both orders and delivered it quickly.”

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Posted 4 years ago

“Easy to use website with great selection. Before ordering I stopped in at a Rack Arrack store in Victoria and got helpful advice on appropriate product choice.”

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Posted 4 years ago

“Great customer service. I ordered a discounted open box item but was charged full amount. I called customer service and they corrected the error and refunded the difference right away! No hassles at all. Two thumbs up.”

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Posted 4 years ago

“Price matched & sent quick!”

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Posted 4 years ago

“Shopping was very quick. Not the fault of Rack Attack but the stinger bar spring was broken when it was delivered. I called Thule and they are shipping a replacement part. Great Customer Service from both Rack Attack and Thule.”

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Posted 4 years ago

“Rack Attack provided really quick and personalized service for the bike rack we ordered. Sincerely appreciate it.”

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Posted 4 years ago

“Very satisfied”

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Posted 4 years ago

“A:They had it in stock, others didn't. B:They shipped it the same day I ordered it.”

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Posted 4 years ago

“Like the product and service was spot on!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,029 reviews