Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rack was perfect. Delivered ahead of time, packaging perfect, and installation and use straightforward and excellent.”

Helpful Report

Posted 3 years ago

“Can't beat the great service and knowledge from your staff!”

Helpful Report

Posted 3 years ago

“All good! Cylinders were easy to install.”

Helpful Report

Posted 3 years ago

“Quick Shipping as promised.”

Helpful Report

Posted 3 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

Helpful Report

Posted 3 years ago

“Good price, quick delivery.”

Helpful Report

Posted 3 years ago

“Great service! On-time delivery.”

Helpful Report

Posted 3 years ago

“The rack worked great until the automated car wash ripped it apart. Therefore, I can't provide a photo of it in action.”

Helpful Report

Posted 3 years ago

“Erica is the best customer support representative ever! Knowledgeable, helpful and amiable. She should get an increase in pay.”

Helpful Report

Posted 3 years ago

“Great bike rack, set up and installation is simple. Bikes are locked and solid on the rack.”

Helpful Report

Posted 3 years ago

“Very smooth”

Helpful Report

Posted 3 years ago

“Great prices, fast shipping!! Thank you!”

Helpful Report

Posted 3 years ago

“Great customer service and very fast delivery products weren't damaged. One order had missing components however they corrected the issue immediately”

Helpful Report

Posted 3 years ago

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

Helpful Report

Posted 3 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

Helpful Report

Posted 3 years ago

“I got the Thule SnowPack 6 Ski & Snowboard Rack. Works great, no issues, takes only a few minutes to put on/take off when using the straps method.”

Helpful Report

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

“I was very impressed with my recent interaction with rack attack. I initially phoned the one in Kelowa . The fellow Kyle I dealt with said they had 1 in stock and spent 10 minutes looking for it ( I was on the phone to him) came back and said they didn’t have it) profusely apologized. Then I phoned YYC store and had one sent to me. Came a day earlier than expected . Dealing with the YYC store was great as well.”

Helpful Report

Posted 3 years ago

“Rack Attack makes getting a car roof rack easy. The fit guide works great. And if you have any questions, 1 phone call or email will get you the answers.”

Helpful Report

Posted 3 years ago

“Great service and great prices. Worked with me to get my last piece to me a quickly as possible…”

Helpful Report

Posted 3 years ago

Rack Attack is rated 4.7 based on 5,277 reviews