Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,992 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 12th February 2026

Anonymous

Rack Attack 5 star review on 28th December 2025

Anonymous

722

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Great service. Timely and accurate shipping. What more could I hope for?”

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Posted 3 years ago

“Rack Attack's website was easy to use and find what I need. Received a quick response when using the online chat to ask a few questions. The "Save Cart" feature was especially nice when shopping around so I could easily return to the cart I had.”

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Posted 3 years ago

“A Great deal, Great delivery, Great Rack for our e-Bike - Yakima”

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Posted 3 years ago

“Great company to buy from with lightning fast shipping. Couldn't be happier.”

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Posted 3 years ago

“I like my rack but I didn't get my cargo box that I also ordered”

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Posted 3 years ago

Hi Zach, The cargo box ships directly from Thule, and the process takes a bit longer. One of my colleagues emailed you a few more details on the process. We appreciate your patience. Best, Blaze Rack Attack

Posted 3 years ago

“I ordered a new hitch mount rack for my mtn bike, after a bit of research the one I decided on was not available locally but so I ordered it through Rack Attack. It arrived in less than a week! Living in a rural community, this was far faster than going out to the nearest dealer and I am ready to hit the road again.”

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Posted 3 years ago

“Good quality product with fast shipping . Highly recommend it”

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Posted 3 years ago

“Delivery was on time”

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Posted 3 years ago

“Very good website with lot's of information and easy to find the right product. Also great service and very helpful when contacting by phone or online chat.”

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Posted 3 years ago

“Works perfect for my 2013 Nissan Frontier👍”

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Posted 3 years ago

“Solid product and as advertised”

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Posted 3 years ago

“I got this product to fit my Subaru ski rack on my Yakima round cross bars. This product works great and fits perfectly!”

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Posted 3 years ago

“After a misunderstanding when ordering, Rack Attack was very quick to remedy the problem. They were great, and I am looking forward to installing the Rhino feet and platform for n my Smart Cap. I appreciate their timely help.”

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Posted 3 years ago

Tim, We are very sorry about this, as it appears we made a mistake. I will be reaching out to you to see if we can help make the situation any better. Thanks, Matt

Posted 3 years ago

“Very quick service.”

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Posted 3 years ago

“Great customer service, happy with product.”

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Posted 3 years ago

“Fantastic!!”

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Posted 3 years ago

“Ordered Dometic 11L water jugs along with Dometic 150L water faucet. Absolutely love this water system set up for our camping adventures. Water jugs are easy to carry and water faucet is a quick double tap to turn on, can be set to fill at a specific amount, and one tap to turn off. Our blue heeler became familiar with this water set up and would sit next to it when she wanted more water 😂 she also likes it 🐾 Despite there being shipping delays being the holiday time and weather disruptions our package still arrived quickly. Contents in package were packed well and everything arrived in good condition. Overall very happy with my purchase. Thank you Rack Attack for carrying these products.”

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Posted 3 years ago

“The rack showed up on time and was very easy to install. I will definitely be coming back to rack attack in the future.”

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Posted 3 years ago

“Accurate description. Fast shipping. Great pricing. Perfect”

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Posted 3 years ago

“Matériel fait parfaitement: excellente qualité, simple, sans tracas et livraison rapide”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 4,992 reviews