Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,036 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,036 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing !! I ordered a thule bike carrier rack last year and a thule ride along seat for my son this year. Both products were delivered very quick, with no problems at all.”

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Posted 5 years ago

“Great service and friendly staff. The products are great!”

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Posted 5 years ago

“So far so good. I haven't opened the box yet but everything came on time. I thought is was odd though, that my package shipped from Vancouver when there's a Rack Attack in Ottawa. It seemed unnecessary both economically and environmentally.”

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Posted 5 years ago

Thank you for your review! You make a good point about the shipping. We try to ship from the closest store, however, that's not always possible due to stock, so sometimes we are forced to ship from further away.

Posted 5 years ago

“good variety of inventory, good chat advice, quick delivery although the delivery cost was a bit expensive because my order was less that $100”

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Posted 5 years ago

“Very good service . Recently ordered sweet rolls and windshield for Yakima Rack. I can now carry 2 kayaks .On both occasions company reached out to me to make sure I was getting correct products. I felt confident with my purchase.”

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Posted 5 years ago

“Quick replies to questions about car fit. Shipping was quick Installation video helpful”

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Posted 5 years ago

“Most helpful staff making up a kit from replacement parts to avoid a long wait.”

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Posted 5 years ago

“Very nice experience - Rack Attack followed up after I placed my Thule replacement key order because they suspected I had provided them with an incorrect lock number - and they were correct! The key arrived a few days later and worked fine.”

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Posted 5 years ago

“As a first time shopper I purchased two items online. Both shipped quickly with no issues. I was able to find exchange what I was looking for and the website included all the necessary info to help me make my purchase. Will definitely purchase from Rack Attack again and recommend to others.”

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Posted 5 years ago

“Excellent customer service and timely shipping.”

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Posted 5 years ago

“THE BIKE RACK CAME IN 3 DAYS- SO QUICK- WELL PACKAGED”

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Posted 5 years ago

“Great ramp for my HEAVY ebikes!”

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Posted 5 years ago

“Great website, competitive prices, easy to config a rack for your car.”

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Posted 5 years ago

“Super fast delivery!!”

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Posted 5 years ago

“the shipping was very fast and exactly what I ordered. I ordered on Monday at noon and had it the next day!”

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Posted 5 years ago

“Quick and easy order. Arrived super fast. Everyone else was out of stock.”

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Posted 5 years ago

“Great people. Great help when ordering to make sure all products were correct for my vehicle. Fast shipping. A++”

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Posted 5 years ago

“Straight forward & super fast delivery! This was already my second order, a third one is not entirely impossible in the future ;)”

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Posted 5 years ago

“RECEIVED MY RACK FAST NICELY PACKAGED AS DESCRIBED.”

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Posted 5 years ago

“Online shopping experience was straight forward, quick shipping too”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,036 reviews