Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,257 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd October 2026

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed the speciality clip quickly and they took care of me”

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Posted 5 years ago

“Great service, web site is simple to use, pictures of installation help alot, good comment from tech team and shipping was very fast !”

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Posted 5 years ago

“All good so far... I will let you know in a year and how it handles the elements ...etc”

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Posted 5 years ago

“Shipped very very quickly and arrived well packaged. I wish I would’ve ordered from Rack Attack the first time instead of getting a beat up box missing install hardware from rei :/”

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Posted 5 years ago

“I have purchased a few things from Rack Attack and I am very pleased with the outcome. One purchase was the Thule Pro rack. There was some movement with it and they gave me a new one (upgraded with wheels) under warranty with no issues.”

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Posted 5 years ago

“Very easy to order helpful responses as fast delivery”

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Posted 5 years ago

“Got the Thule FastRide rack very quickly and it fit perfectly. Great experience, would buy again!”

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Posted 5 years ago

“Great company to deal with and would like to really point out Will in the e-commerce dept in Denver. This guy is a major asset to your company a GREAT customer server rep and a future leader. Don’t loose this guy !!”

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Posted 5 years ago

“Great service. Even when my rack was back ordered (ah Covid) they had good communication and got it to me as soon as it arrived. Very happy!”

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Posted 5 years ago

“Quick delivery. Packed well.”

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Posted 5 years ago

“Great site and fast shipment and delivery.”

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Posted 5 years ago

“Fantastic people and service.”

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Posted 5 years ago

“Great site!”

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Posted 5 years ago

“Extremely satisfied with my purchases from Rack Attack - shipping speed, amazing customer service service and knowledgeable staff. Would recommend to anyone!”

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Posted 5 years ago

“Wonderful product, and availability. Quick shipping.”

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Posted 5 years ago

“Simple and effective internet site. Efficient and rapid delivery.”

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Posted 5 years ago

“Incredibly fast shipping. Many thanks”

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Posted 5 years ago

“Amazing service!”

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Posted 5 years ago

“Very knowledgeable”

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Posted 5 years ago

“Great customer service and fast shipping”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,257 reviews