Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love shopping at Rack Attack. The customer service is excellent, the reps personable and so helpful. I also love my new Kuat kayak racks which are very streamlined on my trailer. Cool!!”

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Posted 2 years ago

“Chairs arrived exactly as described. Great quality, very fast delivery with tracking info. Highly recommend”

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Posted 2 years ago

“Well built east to install and very flexible for all bikes. Impressed with everything about it.! Thanks.”

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Posted 2 years ago

“Item exactly as described, item shipped and arrived quickly!”

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Posted 2 years ago

“Ordered a Dometic portable refrigerator since they had an insane sale on it. My normal place I order through (Parts Engine) even refused to price match even though they have a price match policy. Order submitted and was at my door step in 3 days. This shop is fast and they even have a brick and mortar store here in Calgary. I will definitely do more shopping here in the future.”

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Posted 2 years ago

“Rack Attack has a very thoughtful customer service team who answered all of my questions.”

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Posted 2 years ago

“Great place to purchase from! Quick shipping! We received our product very fast!”

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Posted 2 years ago

“Good fast service 👌”

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Posted 2 years ago

“Items arrived fast. Best price on the internet. Very happy. Will shop here again!”

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Posted 2 years ago

“Fast and convenient ordering, and fast shipping.”

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Posted 2 years ago

“Fast shipping and everything I needed to get going with a new roof rack!”

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Posted 2 years ago

“excellent rack for 1 or 2 kayaks”

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Posted 2 years ago

“Shipped out quickly after a weekend order.”

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Posted 2 years ago

“Rack Attack made it easy to order a new rack online. It shipped very quickly and arrived on the date they estimated it would.”

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Posted 2 years ago

“Quick and timely. Website is very helpful to find the right set up for your vehicle.”

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Posted 2 years ago

“Brilliant service and a good price too.”

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Posted 2 years ago

“Order arrived fast and as expected at a great price!”

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Posted 2 years ago

“Quick delivery for a replacement key for our Thule bike rack.”

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Posted 2 years ago

“I recently had a fantastic experience with Rack Attack and I couldn't be happier with their service. One thing that really stood out to me was their YouTube reviews. They have a great collection of detailed and helpful videos that guided me in choosing the right equipment for my truck. It's so convenient to have that additional resource before making a purchase. The staff at Rack Attack was also incredibly helpful. When I visited their store, they were friendly, knowledgeable, and willing to go the extra mile to ensure I found the perfect equipment for my needs. Their expertise made the whole process stress-free and enjoyable. Additionally, I had to make a return since the cross bars I selected were a tad short. The return process at Rack Attack was seamless and hassle-free. Their in-store return policy made it incredibly convenient for me to bring back the item and exchange it for slightly longer cross bars. The staff was accommodating and understanding throughout the entire process. Overall, I highly recommend Rack Attack. Their informative YouTube reviews, helpful staff, and convenient in-store services, including hassle-free returns, make them a standout choice for anyone in need of a reliable rack solution.”

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Posted 2 years ago

“Expert knowledge on Hitch Racks and what best suits my application for bike style and vehicle fitment. Thx Reiley”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,990 reviews