Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

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Posted 2 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

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Posted 2 years ago

“I got the Thule SnowPack 6 Ski & Snowboard Rack. Works great, no issues, takes only a few minutes to put on/take off when using the straps method.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“I was very impressed with my recent interaction with rack attack. I initially phoned the one in Kelowa . The fellow Kyle I dealt with said they had 1 in stock and spent 10 minutes looking for it ( I was on the phone to him) came back and said they didn’t have it) profusely apologized. Then I phoned YYC store and had one sent to me. Came a day earlier than expected . Dealing with the YYC store was great as well.”

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Posted 2 years ago

“Rack Attack makes getting a car roof rack easy. The fit guide works great. And if you have any questions, 1 phone call or email will get you the answers.”

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Posted 2 years ago

“Great service and great prices. Worked with me to get my last piece to me a quickly as possible…”

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Posted 2 years ago

“Super pleased with the quality of the product. Ordering/delivery process, and installation was also painless.”

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Posted 2 years ago

“Fast shipping, item arrived safely”

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Posted 2 years ago

“Awesome service and quick delivery!”

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Posted 2 years ago

“I ordered two brackets for my roof rack. The parts came quickly, so I am hopeful I will be transporting my new kayak this weekend! Thanks for a great experience.”

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Posted 2 years ago

“Got the lock I needed in two days! Will use again in future.”

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Posted 2 years ago

“The team at Rack Attack went above and beyond to make sure my order made it on time for an important trip. Can't thank them enough for the great service!”

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Posted 2 years ago

Cody, Sorry about this. We reached out to the district manager of the shipping store and he was supposed to reach out to you. I will follow up with him and contact you shortly. Thanks, Matt Rack Attack

Posted 2 years ago

“Very fast delivery and smooth transaction AAA”

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Posted 2 years ago

“Arrived quickly and was packed well. The rack is perfect for our family summer trip.”

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Posted 2 years ago

“Quick shipping pretty good communication. Love it.”

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Posted 2 years ago

“Very fast shipping. Great selection.”

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Posted 2 years ago

“Eugene, Reilly and Zahn were all very helpful. After helping me find a hitch for my 2023 Mazda 3 hatchback, they helped me out with the bike rack. Very knowledgeable and customer-oriented staff.”

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Posted 2 years ago

“Easily ordered, great price, fast shipping. As advertised.”

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Posted 2 years ago

“I ordered the bare roof rack system for my 2023 Honda Ridgeline, got delivered just as I was told it would, all parts came intact and in working order thru shipping, and installation videos plus instructions make it very easy for one to install on your own. Overall very happy with everything.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,990 reviews