Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw Amazon had a 20% off sale on a bike rack I was thinking about. After deciding to move ahead I saw the price was not on sale. I called rack Attack about the issue and they honoured the price after the sale had ended, thank you. I ordered it online and it was delivered 3 days later, fantastic!”

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Posted 2 years ago

“Extremely fast delivery, everything fit great!”

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Posted 2 years ago

“Fast shipping. Perfect fit. Couldn’t be happier!”

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Posted 3 years ago

“Wonderful Customer service! Team was knowledgeable and friendly.”

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Posted 3 years ago

“We love our new thule bike rack! Loading & unloading our Trek bicycles is a breeze. Love the option of having wheels to easily roll & store the rack. Would highly recommend this product!”

Rack Attack 5 star review on 25th September 2023

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Posted 3 years ago

“The staff were incredibly helpful.”

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Posted 3 years ago

“My experience with rack attack in Vancouver was excellent. The people there were beyond helpful and friendly. I have enjoyed my bike rack in every way. It is very functional in carrying my ebikes as well as my mechanical bikes. The security of my rack is much better than other rack I have owned.”

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Posted 3 years ago

“My shipment arrived quickly & questions answered with a phone call Would definitely do business with again !”

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Posted 3 years ago

“I lost a built for my Thule. Walked in and they gave me a new one. Great staff”

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Posted 3 years ago

“Quick service.”

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Posted 3 years ago

“Well stocked store. Very helpful staff. Allowed me to fit the rack to my vehicle before buying.”

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Posted 3 years ago

“Great service, if you don't know which one will work for you just ask!”

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Posted 3 years ago

“I've been using Rack Attack for my Thule bar, Thule accessories, and Thule luggage box needs for over a decade over 4 different family cars. The onsite staff at my local store (Pasadena, CA) has always been very customer service-oriented answering questions regarding outfitting and installation. The online site is great for sizing up what equipment works with my vehicles and making those purchases. I've always had a great experience with Rack Attack.”

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Posted 3 years ago

“Thank you for your professionalism and knowledgeable associates. I also appreciate that your team was very responsive to my emails and questions.”

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Posted 3 years ago

“With our new Rack we can Attack the water ways with our Kayaks, while being able to leave the racks on when we are not Kayaking to carry on our daily lives.”

Rack Attack 5 star review on 17th September 2023

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Posted 3 years ago

“I ordered what I wanted and I received the stuff in just about 5 days.”

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Posted 3 years ago

“Rack Attack had the products we needed, recommended by salespeople who knew their catalogue, and were able to provide the consultation necessary to make the best purchase for our needs.”

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Posted 3 years ago

“Staff is very knowledgeable and helpful. They helped me find an inexpensive solution to needing a different fit kit by ordering one that is discontinued. This saved me having to buy new bars and podiums also.”

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Posted 3 years ago

“Bought the kuat bike rack. Very happy with the purchase. Staff were great and pleasant.”

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Posted 3 years ago

“Great service, knowledgeable people. I had a lot of questions about roofrack installation and was in doubts but Rack Attack crew answered them all and showed me how it works. I'm very happy. Thank you”

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Posted 3 years ago

Rack Attack is rated 4.7 based on 5,246 reviews