Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,856 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th July 2025

Marc L

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

707

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and convenient ordering, and fast shipping.”

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Posted 2 years ago

“Fast shipping and everything I needed to get going with a new roof rack!”

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Posted 2 years ago

“excellent rack for 1 or 2 kayaks”

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Posted 2 years ago

“Shipped out quickly after a weekend order.”

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Posted 2 years ago

“Rack Attack made it easy to order a new rack online. It shipped very quickly and arrived on the date they estimated it would.”

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Posted 2 years ago

“Quick and timely. Website is very helpful to find the right set up for your vehicle.”

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Posted 2 years ago

“Brilliant service and a good price too.”

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Posted 2 years ago

“Order arrived fast and as expected at a great price!”

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Posted 2 years ago

“Quick delivery for a replacement key for our Thule bike rack.”

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Posted 2 years ago

“I recently had a fantastic experience with Rack Attack and I couldn't be happier with their service. One thing that really stood out to me was their YouTube reviews. They have a great collection of detailed and helpful videos that guided me in choosing the right equipment for my truck. It's so convenient to have that additional resource before making a purchase. The staff at Rack Attack was also incredibly helpful. When I visited their store, they were friendly, knowledgeable, and willing to go the extra mile to ensure I found the perfect equipment for my needs. Their expertise made the whole process stress-free and enjoyable. Additionally, I had to make a return since the cross bars I selected were a tad short. The return process at Rack Attack was seamless and hassle-free. Their in-store return policy made it incredibly convenient for me to bring back the item and exchange it for slightly longer cross bars. The staff was accommodating and understanding throughout the entire process. Overall, I highly recommend Rack Attack. Their informative YouTube reviews, helpful staff, and convenient in-store services, including hassle-free returns, make them a standout choice for anyone in need of a reliable rack solution.”

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Posted 2 years ago

“Expert knowledge on Hitch Racks and what best suits my application for bike style and vehicle fitment. Thx Reiley”

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Posted 2 years ago

“I bought the Yakima racks with the Kayak rack and I needed the strips due to the noise it was making without it”

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Posted 2 years ago

“Everything I was hoping for from a reputable retailer.”

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Posted 2 years ago

“Amazing! I put in the type of vehicle I had on the Yakima website and I was brought to the Rack Attack website and it was very easy and I’m so happy with how everything fit on my vehicle and shipping was very quick.”

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Posted 2 years ago

“My experience with Rack Attack could not have been better! Best price, had all the options, free shipping and it came in one day! Amazing exceeded all my expectations!”

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Posted 2 years ago

“Ordered, scheduled and installed. Excellent work by the Portland team!”

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Posted 2 years ago

“Fast, reliable service”

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Posted 2 years ago

“Made it easy and stress free to order everything I needed to install a rack on my naked roof car :)”

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Posted 2 years ago

“Wow! Fabulous -Easy - my husband purchased the Thule EasyFold XT for me for mother's day! I'm 5'2 and 57 years old - wanted a bike rack that I could put on and load my bike on my own. YES - I put it on my vehicle in under 5 minutes -put it too far into the hitch but since you have the hitch guide thing I adjusted accordingly and tightened it up. (No tools needed - just the key so I could lock it.) Nice feature -was a lock to hitch and one on the bike arm - no more worrying that my bike will disappear while eating a meal after a nice ride. Did not need to use the ramp, but was a feature that I wanted for the future! Best Gift Category - will be hard to beat:) Amy DeVore”

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Posted 2 years ago

“I love my new rack. I transported two kayaks and it was super easy to mount the rack and pretty easy to get the kayaks on the roof using the rest pads on the rack. Nice design. You could have upsold me more straps since I was transporting two kayaks. I didn't think of it until after I had ordered. I love it! So much easier than my old rack. It inspires me to travel with the kayaks more!”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,856 reviews