Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,965 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,965 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th December 2025

712

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service. The team is knowledgeable and extremely helpful!”

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Posted 2 years ago

“The Thule cargo rack extension was shipped and arrived in only three days. Assembly was easy and fit matched my original rack perfectly.”

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Posted 2 years ago

“Product delivery on time....fits good.”

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Posted 2 years ago

“Service très rapide merci pour tout...”

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Posted 2 years ago

“Shipping was fast. No issues with the product.”

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Posted 2 years ago

“Rack was perfect. Delivered ahead of time, packaging perfect, and installation and use straightforward and excellent.”

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Posted 2 years ago

“Can't beat the great service and knowledge from your staff!”

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Posted 2 years ago

“All good! Cylinders were easy to install.”

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Posted 2 years ago

“Quick Shipping as promised.”

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Posted 2 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

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Posted 2 years ago

“Good price, quick delivery.”

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Posted 2 years ago

“Great service! On-time delivery.”

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Posted 2 years ago

“The rack worked great until the automated car wash ripped it apart. Therefore, I can't provide a photo of it in action.”

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Posted 2 years ago

“Erica is the best customer support representative ever! Knowledgeable, helpful and amiable. She should get an increase in pay.”

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Posted 2 years ago

“Great bike rack, set up and installation is simple. Bikes are locked and solid on the rack.”

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Posted 2 years ago

“Very smooth”

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Posted 2 years ago

“Great prices, fast shipping!! Thank you!”

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Posted 2 years ago

“Great customer service and very fast delivery products weren't damaged. One order had missing components however they corrected the issue immediately”

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Posted 2 years ago

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

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Posted 2 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,965 reviews