Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,856 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th July 2025

Marc L

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

707

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service and quick delivery!”

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Posted 2 years ago

“I ordered two brackets for my roof rack. The parts came quickly, so I am hopeful I will be transporting my new kayak this weekend! Thanks for a great experience.”

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Posted 2 years ago

“Got the lock I needed in two days! Will use again in future.”

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Posted 2 years ago

“The team at Rack Attack went above and beyond to make sure my order made it on time for an important trip. Can't thank them enough for the great service!”

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Posted 2 years ago

Cody, Sorry about this. We reached out to the district manager of the shipping store and he was supposed to reach out to you. I will follow up with him and contact you shortly. Thanks, Matt Rack Attack

Posted 2 years ago

“Very fast delivery and smooth transaction AAA”

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Posted 2 years ago

“Arrived quickly and was packed well. The rack is perfect for our family summer trip.”

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Posted 2 years ago

“Quick shipping pretty good communication. Love it.”

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Posted 2 years ago

“Very fast shipping. Great selection.”

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Posted 2 years ago

“Eugene, Reilly and Zahn were all very helpful. After helping me find a hitch for my 2023 Mazda 3 hatchback, they helped me out with the bike rack. Very knowledgeable and customer-oriented staff.”

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Posted 2 years ago

“Easily ordered, great price, fast shipping. As advertised.”

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Posted 2 years ago

“I ordered the bare roof rack system for my 2023 Honda Ridgeline, got delivered just as I was told it would, all parts came intact and in working order thru shipping, and installation videos plus instructions make it very easy for one to install on your own. Overall very happy with everything.”

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Posted 2 years ago

“Easy experience”

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Posted 2 years ago

“The highest compliment: they did what they said they would, when and how. Will be my first stop in the future!”

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Posted 2 years ago

“Great customer service! called me on memorial day to update me on my package condition recieved it 4 days later”

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Posted 2 years ago

“Everything arrived quickly”

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Posted 2 years ago

“Very quick turnaround. I now need to book a day/time to have it installed as the rear lower panel needs to be removed to properly access the hitch connector.”

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Posted 2 years ago

“The two times I have ordered items from Rack Attack have gone exactly as one would expect when dealing with professionals in a niche speciality market. This is not a big box outdoor retailer where you would need to shop three or four locations to assemble a system. The team was courteous, efficient, responded to any questions, and made sure they followed through on each step as promised. I look forward to other opportunities to do business with Rack Attack as I know-what they say is what you get. No mistakes, no hassels- I have 100% confidence in the Rack Attack Team. Thank You!”

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Posted 2 years ago

“Put these racks on a week ago. So far they work well and look great. This coming week they will be truly tested on a road trip. They were shipped and arrived very promptly.”

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Posted 2 years ago

“Great staff, great products !”

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Posted 2 years ago

“The rack I ordered was delivered exactly when they said it would be!!!!”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,856 reviews