Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,855 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 12th June 2025

Jerry M

Rack Attack 5 star review on 29th May 2025

Alan E

706

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick Shipping as promised.”

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Posted 2 years ago

“Great customer service. The Thule lock cores that I needed weren't available but Justin made sure I was able to get what I needed.”

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Posted 2 years ago

“Good price, quick delivery.”

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Posted 2 years ago

“Great service! On-time delivery.”

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Posted 2 years ago

“The rack worked great until the automated car wash ripped it apart. Therefore, I can't provide a photo of it in action.”

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Posted 2 years ago

“Erica is the best customer support representative ever! Knowledgeable, helpful and amiable. She should get an increase in pay.”

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Posted 2 years ago

“Great bike rack, set up and installation is simple. Bikes are locked and solid on the rack.”

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Posted 2 years ago

“Very smooth”

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Posted 2 years ago

“Great prices, fast shipping!! Thank you!”

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Posted 2 years ago

“Great customer service and very fast delivery products weren't damaged. One order had missing components however they corrected the issue immediately”

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Posted 2 years ago

“Easy online ordering, rack arrived as expected. Put it together and it works great!”

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Posted 2 years ago

“Exactly what I needed, delivered on time. The price comparing tool was really appreciated!”

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Posted 2 years ago

“I got the Thule SnowPack 6 Ski & Snowboard Rack. Works great, no issues, takes only a few minutes to put on/take off when using the straps method.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“I was very impressed with my recent interaction with rack attack. I initially phoned the one in Kelowa . The fellow Kyle I dealt with said they had 1 in stock and spent 10 minutes looking for it ( I was on the phone to him) came back and said they didn’t have it) profusely apologized. Then I phoned YYC store and had one sent to me. Came a day earlier than expected . Dealing with the YYC store was great as well.”

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Posted 2 years ago

“Rack Attack makes getting a car roof rack easy. The fit guide works great. And if you have any questions, 1 phone call or email will get you the answers.”

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Posted 2 years ago

“Great service and great prices. Worked with me to get my last piece to me a quickly as possible…”

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Posted 2 years ago

“Super pleased with the quality of the product. Ordering/delivery process, and installation was also painless.”

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Posted 2 years ago

“Fast shipping, item arrived safely”

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Posted 2 years ago

“Awesome service and quick delivery!”

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Posted 2 years ago

Rack Attack is rated 4.8 based on 4,855 reviews