Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,964 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service w questions answered to ensure correct product was received. This included finding a component that was listed as back ordered and in short supply. Also supported a return no problem. Highly recommend them!”

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Posted 2 years ago

“Arrived in time!”

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Posted 2 years ago

“Easy, fast, and got a great fit”

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Posted 2 years ago

“The advisors at rack attack were awesome. I was confused about what I needed. I asked one question and in a short time I received an email with everything that I needed. Delivery was super fast and fitment was perfect.”

Rack Attack 5 star review on 12th August 2023

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Posted 2 years ago

“I recently visited Rack Attack to purchase a 2" receiver bike rack . The staff were very helpful and new the products very well. They have lots of stuff on display which I like 👍 They gave me a discount as I was going on a mtb trip and needed the rack. The only one was the floor model. Already built and ready to install . Highly recommend Rack Attack 👌”

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Posted 2 years ago

“No problem. Arrived quite quickly worked fine!”

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Posted 2 years ago

“Rack fits great and works fantastic. Took our kayaks out last weekend and had a blast.”

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Posted 2 years ago

“All Good - thank you for finding a hitch lock with the same key code as our cable lock !”

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Posted 2 years ago

“Good price, fast shipping!”

Rack Attack 5 star review on 10th August 2023

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Posted 2 years ago

“Very helpful. Even responding to questions on the weekend!”

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Posted 2 years ago

“It was easy to find out which racks fit my car, they were delivered very quickly, and super easy to install. Very positive experience”

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Posted 2 years ago

“Came as promised and on time. Very happy with the quality.”

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Posted 2 years ago

“Purchasing was easy and lots of information to help decide what item to buy and how to set it up and use it.”

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Posted 2 years ago

“Livraison le lendemain de ma commande wow !! Rapide et emballage parfait !! Merci mes deux rack Kuat son vraiment beaux et belle qualité!!”

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Posted 2 years ago

“Always a fast and good service.”

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Posted 2 years ago

“Great products and customer service”

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Posted 2 years ago

“Needed a part (rear wheel holder) for my Thule bike rack. Received a very prompt reply from the folks at RackAttack regarding the part number and ordered it immediately as I was planning a trip. Received the part within a few days and it was exactly what I was expecting. Very satisfied. Here's a pic of our bikes all loaded up for the trip.”

Rack Attack 5 star review on 6th August 2023

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Posted 2 years ago

“Good high quality parts, delivered on time, small issue was corrected right away. Great experience.”

Rack Attack 5 star review on 5th August 2023

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Posted 2 years ago

“You literally saved my bacon. The Yakima company was like a brick wall. You encourage me to back order the fit kit. It ended up arriving within 2 days! Thanks for the great service!”

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Posted 2 years ago

“I'm one of those confused customers. Any question I asked was answered politely and clearly. I would recommend Rack Attack. I also received my Yakima Showdown Kayak roof rack within 1 week and I live 8 hours outside of Ottawa and Toronto - so that was nice. The online ordering instructions were very good too.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,964 reviews