Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, helped me find a rack that suited my needs. Fast shipping”

Rack Attack 5 star review on 5th May 2024

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Posted 2 years ago

“Justin went over an behind in Customer Service to get me my product. Thanks Again”

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Posted 2 years ago

“Very happy with the quick shipping.”

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Posted 2 years ago

“Painless purchase process! Great that it's a Canadian inventory, too. Competitive pricing and price-match on top of that!”

Rack Attack 5 star review on 4th May 2024

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Posted 2 years ago

“This added all the space we needed for all the luggage and our cooler on our trip from Canada to California! Four adults with luggage? No problem with Thule Arcos Cargo Box! Thanks Rack Attack!”

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Posted 2 years ago

“The gentleman that helped us was great and knowledgeable. Got just what we needed”

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Posted 2 years ago

“I got the pieces I needed to install the rack on my truck and I'm happy”

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Posted 2 years ago

“Fast delivery. Got a $50 dollar discount”

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Posted 2 years ago

“My bike rack was received quickly and had all the parts and instructions for a quick assembly.”

Rack Attack 5 star review on 28th April 2024

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Posted 2 years ago

“Awesome customer service”

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Posted 2 years ago

“From the initial time I looked at the website. The video was spot on, and the presenter was professional. The video answered all the questions I had in my head. It was very honest on a few items that maybe I needed to look at further. The product came in quickly. I even called one of the locations and the gentleman spoke with me for 15 minutes. I would definitely purchase from this company again”

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Posted 2 years ago

“Quick shipping.”

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Posted 2 years ago

“Super easy and shipped promptly”

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Posted 2 years ago

“This was the first time that I’ve ordered from, or had any interaction with, Rack Attack. I’ve been thrilled with the experience. I had an idea of what I wanted, but I needed to be certain that it would fit my car (a 2024 Mazda CX-50). I emailed Rack Attack through their website and, within hours, they replied with an itemized list of the products that I wanted, along with an estimate and the part numbers to ensure that I ordered the right ones. When I placed my order, I received an email the very next day confirming that it had been shipped out, and everything was at my house within a week (I chose the standard shipping option of 4-12 business days). I would recommend Rack Attack without hesitation to anyone who’s in the market for a roof rack and/or cargo accessories.”

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Posted 2 years ago

“All goods received in excellent condition Easy online ordering. Will use again”

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Posted 2 years ago

“Great products, great delivery time, great price!”

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Posted 2 years ago

“Super fast delivery to my door. The process of selecting and ordering was very smooth. Would definitely get my bike carrier related items from Rack Attack again.”

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Posted 2 years ago

“Wonderful service from Erica; thank you so much for stepping up and resolving my problem.”

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Posted 2 years ago

“Always Great Service and Fast Shipping from the Folks at Rack Attack!”

Rack Attack 5 star review on 15th April 2024

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Posted 2 years ago

“I placed an online order with Rack Attack for a Kuat NV 2.0 bike rack. The following day, I submitted a question on the Rack Attack website & promptly received a reply which answered my question. The following day, my rack was delivered! Couldn't ask for more. Easy, streamlined & quick.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,277 reviews