Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Thule Wingbar Evo and attachments for our SUV to attach our Thule box. We’ve made several trips with this setup including a couple to FLA. They work great and it’s a very good product that we are very happy with. The only thing you need to keep in mind is that depending on your load and your speed on top, you should re-tighten the attachment clips because they will get loose which is normal at higher speeds and long journeys like 2,500 kms to FLA. Every I would suggest that RA staff advise clients accordingly.”

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Posted 2 years ago

“Easy online order process and quick delivery. Configuration tool was easy to use to confirm the racks for my vehicle. Still have my original cargo box from Rack Attack.”

Rack Attack 5 star review on 4th June 2024

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Posted 2 years ago

“A couple quirks in the website regarding in-store stock, but when I finally ordered, I soon after received a pre-emptive phone call that I had ordered the wrong part and so that was corrected right away. That kind of human to human service gives me a lot of confidence in Rack Attack! 100% recommend.”

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Posted 2 years ago

“Excellent product. Well done, simple to install. Would recommend for sure.”

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Posted 2 years ago

“The sales person I spoke with answered my questions and found the rack parts I needed and went even further to find them in a different location which was the last one in stock!”

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Posted 2 years ago

“Excellent service with prompt delivery”

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Posted 2 years ago

“Emailed customer service for a quote on a system and received an itemized list the next day. Fast , free shipping within 3 days . I did call the Mississauga store during installation and was given the advice I needed . Beautiful system, no more lifting to the top of an F150 ! ( This picture was a trial of the system therefore I did not add bow and stern lines used to travel)”

Rack Attack 5 star review on 2nd June 2024

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Posted 2 years ago

“I had great service and they needed up delivery to my house in a timely manner”

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Posted 2 years ago

“Though I ordered it online through SW online store, NW staff Corry helped me choose the Thule Xporter Pro system. So helpful and knowledgeable.”

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Posted 2 years ago

“Rackattack was great to work with! I love my new Kuat SR rack. Super easy to load my Bike and it is super secure!”

Rack Attack 5 star review on 1st June 2024

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Posted 2 years ago

“I love Rack Attack”

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Posted 2 years ago

“Fantastic sellers and product is outstanding. Appreciate the quick shipping and great support!”

Rack Attack 5 star review on 30th May 2024

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Posted 2 years ago

“Kenny did an excellent job installing my Kuat Ibex Bed Rack. This is the most functional rack system I have ever owned. Will upload pics soon!”

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Posted 2 years ago

“Good selection, great information”

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Posted 2 years ago

“Great place with knowledgeable staff. They listened to what in needed in a crossbar rack for my truck cap and asked questions to make sure I got what was needed. Price was better than I found locally at other retailers. Will be back to shop for my next upgrade.”

Rack Attack 5 star review on 28th May 2024

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Good quality product. Quick delivery”

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Posted 2 years ago

“Very efficient. We have not yet installed the system”

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Posted 2 years ago

“Found everything I was looking for to jimmy-rig my old Yakima round bars onto my 2015 corolla. Parts came quickly, and now I am ready for adventure!”

Rack Attack 5 star review on 27th May 2024

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Posted 2 years ago

“Wanted a Thule box on my Volvo S60 for stuff, not skis. Struggled with R*I website. Struggled with Thule website literally for hours trying to match my needs to a cargo box. Worst website ever. R*I had minimal stock to look at. Couldn't locate a single example in the entire state. Discovered Rack Attack. 1. They have knowledgeable sales people on phone and in person. 2. They hgave tons of stock so you can actually see the product instead of looking at long distance shots of Nordic fiords or grainy FB Marketplace images. 3. The Rack Attack Boston web site (Framingham, MA) has actual pictures of sedans JUST LIKE MINE on which various Thule boxes are installed. Instead of looking at tables of length, width, height (Metric and Imperial) on Thule's site, I found the one I wanted after 4 minutes. Skip the wasted research and go straight to Rack Attach. Also, consider not buying the "installation." Instead, click, snap, click, snap, click, snap, click, snap and your're done! Oh, one more thing. I left the key to my Volvo-branded load-bars at home. The rack was locked and stting in the back seat. The sales guy noticed it was in fact made by Thule. Gave me a new numbered key. All is well. Ended up with Thule Force XT - L. It's very nice.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,277 reviews