Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,854 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 24th July 2025

Anonymous

Rack Attack 5 star review on 23rd July 2025

Saverio R

Rack Attack 5 star review on 12th June 2025

Jerry M

707

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All Good - thank you for finding a hitch lock with the same key code as our cable lock !”

Helpful Report

Posted 1 year ago

“Good price, fast shipping!”

Rack Attack 5 star review on 10th August 2023

Helpful Report

Posted 1 year ago

“Very helpful. Even responding to questions on the weekend!”

Helpful Report

Posted 1 year ago

“It was easy to find out which racks fit my car, they were delivered very quickly, and super easy to install. Very positive experience”

Helpful Report

Posted 1 year ago

“Came as promised and on time. Very happy with the quality.”

Helpful Report

Posted 1 year ago

“Purchasing was easy and lots of information to help decide what item to buy and how to set it up and use it.”

Helpful Report

Posted 1 year ago

“Livraison le lendemain de ma commande wow !! Rapide et emballage parfait !! Merci mes deux rack Kuat son vraiment beaux et belle qualité!!”

Helpful Report

Posted 1 year ago

“Always a fast and good service.”

Helpful Report

Posted 1 year ago

“Great products and customer service”

Helpful Report

Posted 1 year ago

“Needed a part (rear wheel holder) for my Thule bike rack. Received a very prompt reply from the folks at RackAttack regarding the part number and ordered it immediately as I was planning a trip. Received the part within a few days and it was exactly what I was expecting. Very satisfied. Here's a pic of our bikes all loaded up for the trip.”

Rack Attack 5 star review on 6th August 2023

Helpful Report

Posted 1 year ago

“Good high quality parts, delivered on time, small issue was corrected right away. Great experience.”

Rack Attack 5 star review on 5th August 2023

Helpful Report

Posted 1 year ago

“You literally saved my bacon. The Yakima company was like a brick wall. You encourage me to back order the fit kit. It ended up arriving within 2 days! Thanks for the great service!”

Helpful Report

Posted 1 year ago

“I'm one of those confused customers. Any question I asked was answered politely and clearly. I would recommend Rack Attack. I also received my Yakima Showdown Kayak roof rack within 1 week and I live 8 hours outside of Ottawa and Toronto - so that was nice. The online ordering instructions were very good too.”

Helpful Report

Posted 1 year ago

“Delivery was fast! And the recommended racks did the job.”

Helpful Report

Posted 1 year ago

“Such a fast turnaround. Thanks so much. It’s just a key but all your stuff is so well supported.”

Helpful Report

Posted 1 year ago

“I watched a very comprehensive YouTube video produced by "Rack Attack" on the THULE rack that I was researching before deciding to purchase. I subsequently searched for their website and found their price was $40 less than the competition and with free shipping. What a great product, what a great price and what great service. So far the rack has exceeded my expectations.”

Helpful Report

Posted 1 year ago

“Excellent experience. Good service and quick delivery (I ordered my parts from calgary and they had to be shipped in quebec, received everything within 5 days)”

Helpful Report

Posted 1 year ago

“Excellent service, cordial et rapide. Merci à toute l'équipe!”

Helpful Report

Posted 1 year ago

“Love the new roof rack we got from Rack Attack. Goes great with the bike rack we boight frim them a couple years ago. Fast delivery and great selection of products.”

Helpful Report

Posted 1 year ago

“Super good service,,,nice guys high-quality work. Thank you so much.”

Helpful Report

Posted 1 year ago

Rack Attack is rated 4.8 based on 4,854 reviews