Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brandon was so helpful, efficient, and nice. Needed racks put on my new car. Set up appt. and was in and out in 20 minutes. Will definitely be going back!”

Helpful Report

Posted 2 years ago

“These guys were awesome, I’m order was a little crazy because I already a couple of parts. I got a call from them making sure I got the right stuff. Shipped out and arrived quickly. I will always buy from Rack Attack!”

Helpful Report

Posted 2 years ago

“Seattle Rack Attack had everything in stock ready to sale and install!”

Helpful Report

Posted 2 years ago

“Quick, convenient, and affordable. All products were narrowed down by my vehicle make and model and all fit properly. I couldn't ask for more.”

Helpful Report

Posted 2 years ago

“Rack Attack is my go to source for all my rack needs and they were no exception for ski racks on a 2024 Prius. Love the Kuat rack system (at their recommendation).”

Rack Attack 5 star review on 17th May 2024

Helpful Report

Posted 2 years ago

“Best customer service.”

Helpful Report

Posted 2 years ago

“Purchased updated Yakima equipment on-line. Fabulous web site that is easy to navigate and confirm the proper items for a proper fit. These items are pricey, but well manufactured and of excellent quality. Rack Attack's communication was excellent, and the shipping was blazing fast and worth the additional cost.”

Helpful Report

Posted 2 years ago

“Rack Attack Tampa installed a stealth hitch rack & tow combo on my 2023 Audi A5. The service from ordering, scheduling, installing and demonstrating was excellent. The install isn’t what one would call an easy bolt on, but the team delivered on time. The store also has an excellent array of different towing and rack options for all sorts of vehicles. The team was also great at offering up some interesting options for my hauling needs. Highly recommend this store and would use them again.”

Helpful Report

Posted 2 years ago

“Great store, great service. Made an appointment to service Thule rack purchased last year--broken part, my fault not theirs. In an out in about 10 minutes, replaced part, didn't even charge me!”

Helpful Report

Posted 2 years ago

“It was nice to get help for our specific vehicle. The experience was solid all around.”

Helpful Report

Posted 2 years ago

“I made an expensive mistake on my order. The level of customer service I received was exceptional - customer for life.”

Helpful Report

Posted 2 years ago

“Great support to get payment for item. Looks great on my car”

Helpful Report

Posted 2 years ago

“Easy to find what I needed and shipped fast”

Helpful Report

Posted 2 years ago

“These guys are incredible. I bought a Yakima 4-bike hitch mounted full swing rack from Rack Attack a few years ago. Last summer I found that my locking mechanism had become rusted, rendering the rack unusable. Yakima was absolutely unresponsive, and I gave up...never used my bike last summer at all. I didn't think about calling the dealer until the other day. I called them, explained the issue and they suggested I bring the rack down. They found the part in stock, CUT OFF the bolt with a Dremel tool, replaced the lock and keyed it to my existing key. All for the 26 bucks it cost for the part. They were so low key about it...just glad they could help. This is customer service at its absolute best! I can't say enough about them. Thank you, Rack Attack!!”

Helpful Report

Posted 2 years ago

“Excellent selection on line with support from the local store if needed”

Helpful Report

Posted 2 years ago

“Refunded my mistake order, excellent phone customer service, promptly sent me the right item with my custom key number”

Helpful Report

Posted 2 years ago

“Great customer service, helped me find a rack that suited my needs. Fast shipping”

Rack Attack 5 star review on 5th May 2024

Helpful Report

Posted 2 years ago

“Justin went over an behind in Customer Service to get me my product. Thanks Again”

Helpful Report

Posted 2 years ago

“Very happy with the quick shipping.”

Helpful Report

Posted 2 years ago

“Painless purchase process! Great that it's a Canadian inventory, too. Competitive pricing and price-match on top of that!”

Rack Attack 5 star review on 4th May 2024

Helpful Report

Posted 2 years ago

Rack Attack is rated 4.7 based on 5,246 reviews