Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,964 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Rack Attack for my Thule bar, Thule accessories, and Thule luggage box needs for over a decade over 4 different family cars. The onsite staff at my local store (Pasadena, CA) has always been very customer service-oriented answering questions regarding outfitting and installation. The online site is great for sizing up what equipment works with my vehicles and making those purchases. I've always had a great experience with Rack Attack.”

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Posted 2 years ago

“Thank you for your professionalism and knowledgeable associates. I also appreciate that your team was very responsive to my emails and questions.”

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Posted 2 years ago

“With our new Rack we can Attack the water ways with our Kayaks, while being able to leave the racks on when we are not Kayaking to carry on our daily lives.”

Rack Attack 5 star review on 17th September 2023

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Posted 2 years ago

“I ordered what I wanted and I received the stuff in just about 5 days.”

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Posted 2 years ago

“Rack Attack had the products we needed, recommended by salespeople who knew their catalogue, and were able to provide the consultation necessary to make the best purchase for our needs.”

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Posted 2 years ago

“Staff is very knowledgeable and helpful. They helped me find an inexpensive solution to needing a different fit kit by ordering one that is discontinued. This saved me having to buy new bars and podiums also.”

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Posted 2 years ago

“Bought the kuat bike rack. Very happy with the purchase. Staff were great and pleasant.”

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Posted 2 years ago

“Great service, knowledgeable people. I had a lot of questions about roofrack installation and was in doubts but Rack Attack crew answered them all and showed me how it works. I'm very happy. Thank you”

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Posted 2 years ago

“Amazing company that is quick to respond to questions and provides great customer service! :)”

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Posted 2 years ago

“I have purchased many items from Rack Attack in Cary, NC, including a Dometic cooler, Maxtrax, Decked system, and more. Gregg and his team have been amazing at helping me find solutions to help me accomplish camping in comfort, with the peace of mind of knowing that I have quality products that bring my outdoor playtime to the next level. I highly recommend Rack Attack to anyone who is looking for options for carrying a bike, kayak, or who wants to bring their camping/overlanding experience to the next level. Gregg and his team are knowledgeable, helpful, and passionate about helping their customers get the most out of their outdoor adventures.”

Rack Attack 5 star review on 15th September 2023

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Posted 2 years ago

“I bought a roof box and a bicycle rack from Rack Attack. They are the highest level of professionalism available.”

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Posted 2 years ago

“I was very pleased with the customer service received.”

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Posted 2 years ago

“Very knowledgeable staff and an incredible selection! Very pleased with my purchases.”

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Posted 2 years ago

“Absolutely the best racks ever! I bought my Yakima racks here and bed cover. I get compliments all the time on my truck racks. I recommend this company if you're looking for quality and great service.”

Rack Attack 5 star review on 14th September 2023

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Posted 2 years ago

“They were excellent . They helped me obtain the right equipment for my car to transport my bikes. They were friendly and professional.”

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Posted 2 years ago

“My salesperson was Very helpful and knowledgeable. I would highly recommend.”

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Posted 2 years ago

“Great service. Informative staff. Quality installation. Enjoying the new gear!”

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Posted 2 years ago

“Super helpful and always easy to deal with. Very knowledgeable and always willing to go the extra mile. Thank you all.”

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Posted 2 years ago

“Rack Attack is a terrific place. Wide selection, and most importantly, friendly and helpful staff.”

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Posted 2 years ago

“The team at Rack Attack was super helpful. I would recommend anyone in the market for any type of car attachment check this place out. Camping, bikes, kayaks, luggage, etc…”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 4,964 reviews