Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service.”

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Posted 2 years ago

“Livraison rapide, respecte la description, je le conseil”

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Posted 2 years ago

“I purchased a rack on Saturday , from an eager, but new employee. His efforts were good - but I am an uneducated shopper and needed support. Unfortunately the rack which he sold me was incorrect - and I was informed until I installed it and went to pick up my bike. 3 days later - I attempted my best to load everything and headed back out to Rack Attack. I was feared about getting my money back $1200.00 rack .. and not getting the support I needed. Well I arrived at 10AM opening time and was greeted by Justin ! This guy was amazing - I explained my situation and he was so apologetic.. and SO helpful. This guy knows his STUFF .. it was a pleasure to deal with him, and I left with a rack that is now suited for my bike. If you need racks - go to RACK ATTACK - and Justin is amazing !”

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Posted 2 years ago

“Bought the Thule Motion XL - L for a 2024 Tesla Y. Perfect fit and sale and delivery was excellent. Good website and competitive pricing. Local store staff was also very helpful.”

Rack Attack 5 star review on 23rd June 2024

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Posted 2 years ago

“My local shop on the Cape couldn’t get the Thule parts I needed. I found Rack Attack Boston through Thule’s website. They had everything I needed in stock. They hooked me up with Evo Flus Rails, Fit Kit, new rails and a SUP Taxi. They were super helpful, answered all my questions and got me back on the road fast. If you need rack help, check this place out.”

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Posted 2 years ago

“These guys are pro! So happy!”

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Posted 2 years ago

“Our order was super easy to place and with a very quick delivery time. Price was also the best out there. Will definitely use Rack Attack again.”

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Posted 2 years ago

“Needed my order fast and it came right in time! Thank you for the keychain!!”

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Posted 2 years ago

“Great service with finding a hitch-mounted bike rack for 4 bikes. The assembly option was awesome and saved me a lot of time. Thank you!”

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Posted 2 years ago

“Had a hard time figuring out what I needed, your website made it easy! But then I received the wrong parts but William In the Atlanta store did an awesome job helping me fix the problem and make everything right. Thank you”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great product. Very happy with my purchase.”

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Posted 2 years ago

“Best place to get your roof rack and/or roof rack accessories! The shop by vehicle model function worked great, and shipping was fast!”

Rack Attack 5 star review on 18th June 2024

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Posted 2 years ago

“Zack and Manny were quick to help me find a replacement part for my Yakima Skybox and knew exactly what I needed. Great spot with really knowledgeable staff!”

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Posted 2 years ago

“The staff has been great with product knowledge. I purchased a Kuat rack from them, and I've had a couple of problems. Rack Attack took care of the product fix for me. It's great to see a dealer support their customers and their vendors.”

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Posted 2 years ago

“Arrived super early, rack is awesome…”

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Posted 2 years ago

“Rack Attack provided brilliant customer service, excellent product information, and were so good at communicating with us to ensure the rack we bought would fit our vehicle. They also continued to keep in touch throughout the shipping process. Fits perfectly. Works perfectly. Thank you!”

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Posted 2 years ago

“Excellent selection, knowledeable and reliable service.”

Rack Attack 5 star review on 16th June 2024

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Posted 2 years ago

“Love my rack. Best price online. Free shipping and great customer service. Looks great on my ride.”

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Posted 2 years ago

“Fast response from customer service. Good quality.”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,277 reviews