Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.74

4.7 Rating 4,990 Reviews

94 %

of reviewers recommend Rack Attack

4.7

Based on 4,990 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 28th December 2025

Anonymous

721

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service.”

Helpful Report

Posted 2 years ago

“Well stocked store. Very helpful staff. Allowed me to fit the rack to my vehicle before buying.”

Helpful Report

Posted 2 years ago

“Great service, if you don't know which one will work for you just ask!”

Helpful Report

Posted 2 years ago

“I've been using Rack Attack for my Thule bar, Thule accessories, and Thule luggage box needs for over a decade over 4 different family cars. The onsite staff at my local store (Pasadena, CA) has always been very customer service-oriented answering questions regarding outfitting and installation. The online site is great for sizing up what equipment works with my vehicles and making those purchases. I've always had a great experience with Rack Attack.”

Helpful Report

Posted 2 years ago

“Thank you for your professionalism and knowledgeable associates. I also appreciate that your team was very responsive to my emails and questions.”

Helpful Report

Posted 2 years ago

“With our new Rack we can Attack the water ways with our Kayaks, while being able to leave the racks on when we are not Kayaking to carry on our daily lives.”

Rack Attack 5 star review on 17th September 2023

Helpful Report

Posted 2 years ago

“I ordered what I wanted and I received the stuff in just about 5 days.”

Helpful Report

Posted 2 years ago

“Rack Attack had the products we needed, recommended by salespeople who knew their catalogue, and were able to provide the consultation necessary to make the best purchase for our needs.”

Helpful Report

Posted 2 years ago

“Staff is very knowledgeable and helpful. They helped me find an inexpensive solution to needing a different fit kit by ordering one that is discontinued. This saved me having to buy new bars and podiums also.”

Helpful Report

Posted 2 years ago

“Bought the kuat bike rack. Very happy with the purchase. Staff were great and pleasant.”

Helpful Report

Posted 2 years ago

“Great service, knowledgeable people. I had a lot of questions about roofrack installation and was in doubts but Rack Attack crew answered them all and showed me how it works. I'm very happy. Thank you”

Helpful Report

Posted 2 years ago

“Amazing company that is quick to respond to questions and provides great customer service! :)”

Helpful Report

Posted 2 years ago

“I have purchased many items from Rack Attack in Cary, NC, including a Dometic cooler, Maxtrax, Decked system, and more. Gregg and his team have been amazing at helping me find solutions to help me accomplish camping in comfort, with the peace of mind of knowing that I have quality products that bring my outdoor playtime to the next level. I highly recommend Rack Attack to anyone who is looking for options for carrying a bike, kayak, or who wants to bring their camping/overlanding experience to the next level. Gregg and his team are knowledgeable, helpful, and passionate about helping their customers get the most out of their outdoor adventures.”

Rack Attack 5 star review on 15th September 2023

Helpful Report

Posted 2 years ago

“I bought a roof box and a bicycle rack from Rack Attack. They are the highest level of professionalism available.”

Helpful Report

Posted 2 years ago

“I was very pleased with the customer service received.”

Helpful Report

Posted 2 years ago

“Very knowledgeable staff and an incredible selection! Very pleased with my purchases.”

Helpful Report

Posted 2 years ago

“Absolutely the best racks ever! I bought my Yakima racks here and bed cover. I get compliments all the time on my truck racks. I recommend this company if you're looking for quality and great service.”