Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,246 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th September 2026

Robert M

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My local shop on the Cape couldn’t get the Thule parts I needed. I found Rack Attack Boston through Thule’s website. They had everything I needed in stock. They hooked me up with Evo Flus Rails, Fit Kit, new rails and a SUP Taxi. They were super helpful, answered all my questions and got me back on the road fast. If you need rack help, check this place out.”

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Posted 2 years ago

“These guys are pro! So happy!”

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Posted 2 years ago

“Our order was super easy to place and with a very quick delivery time. Price was also the best out there. Will definitely use Rack Attack again.”

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Posted 2 years ago

“Needed my order fast and it came right in time! Thank you for the keychain!!”

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Posted 2 years ago

“Great service with finding a hitch-mounted bike rack for 4 bikes. The assembly option was awesome and saved me a lot of time. Thank you!”

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Posted 2 years ago

“Had a hard time figuring out what I needed, your website made it easy! But then I received the wrong parts but William In the Atlanta store did an awesome job helping me fix the problem and make everything right. Thank you”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Great product. Very happy with my purchase.”

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Posted 2 years ago

“Best place to get your roof rack and/or roof rack accessories! The shop by vehicle model function worked great, and shipping was fast!”

Rack Attack 5 star review on 18th June 2024

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Posted 2 years ago

“Zack and Manny were quick to help me find a replacement part for my Yakima Skybox and knew exactly what I needed. Great spot with really knowledgeable staff!”

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Posted 2 years ago

“The staff has been great with product knowledge. I purchased a Kuat rack from them, and I've had a couple of problems. Rack Attack took care of the product fix for me. It's great to see a dealer support their customers and their vendors.”

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Posted 2 years ago

“Arrived super early, rack is awesome…”

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Posted 2 years ago

“Rack Attack provided brilliant customer service, excellent product information, and were so good at communicating with us to ensure the rack we bought would fit our vehicle. They also continued to keep in touch throughout the shipping process. Fits perfectly. Works perfectly. Thank you!”

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Posted 2 years ago

“Excellent selection, knowledeable and reliable service.”

Rack Attack 5 star review on 16th June 2024

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Posted 2 years ago

“Love my rack. Best price online. Free shipping and great customer service. Looks great on my ride.”

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Posted 2 years ago

“Fast response from customer service. Good quality.”

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Posted 2 years ago

“My local bike shops did not have the hitch mounted rack I wanted so I came to Rack Attack online. Their YouTube videos made researching and making my selection so easy. Once ordered, the rack shipped immediately and was delivered in just a couple days. Excellent experience all around.”

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Posted 2 years ago

“I was looking for a rack that would accommodate four bikes. I will use it with kids bikes , 20 and 24 inch frames. I did need to purchase Thule frame adapters to properly mount the bikes onto the rack. I called the online representative who helped me with the purchase. Very helpful!”

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Posted 2 years ago

“Love the great online order processing and customer service. I originally ordered 50in Yakima Jetstream but I realized after the roof rack arrived that I needed 60in version which I can easily swap. The Yakima landing pad 28 is great as I can put on and take off the cross bat easily without using any tool.”

Rack Attack 5 star review on 13th June 2024

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Posted 2 years ago

“C’est un support de vélo de qualité, solide et qui fonctionne très bien. Les vélos sont solidement retenus et rien ne bouge. Le support ne bouche pas la plaque d’immatriculation. Le poteau central n'est pas massif. Pour la Bolt EUV, les deux arrières pour freinage et clignotant sont très bas à l’arrière du véhicule. Sur le côté droit du support, j’ai dû enlevé une partie du support de roue avant pour ne pas cacher le feu arrière du côté droit (qui est situé très bas sur ce véhicule, lumière pour le clignotant et freinage). Lorsque je devrai utiliser ce support pour mettre un 2e vélo, je vais réinstaller la pièce (un seul boulon). Le plus souvent, le support à vélo est utilisé pour un seul vélo. Voir les deux photos jointes, photo avec la pièce en place et l’autre la pièce retirée. Avec la pièce, le feux arrière est pratiquement caché.”

Rack Attack 5 star review on 12th June 2024

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,246 reviews