Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,124 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 27th June 2026

735

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, convenient, and affordable. All products were narrowed down by my vehicle make and model and all fit properly. I couldn't ask for more.”

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Posted 2 years ago

“Rack Attack is my go to source for all my rack needs and they were no exception for ski racks on a 2024 Prius. Love the Kuat rack system (at their recommendation).”

Rack Attack 5 star review on 17th May 2024

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Posted 2 years ago

“Best customer service.”

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Posted 2 years ago

“Purchased updated Yakima equipment on-line. Fabulous web site that is easy to navigate and confirm the proper items for a proper fit. These items are pricey, but well manufactured and of excellent quality. Rack Attack's communication was excellent, and the shipping was blazing fast and worth the additional cost.”

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Posted 2 years ago

“Rack Attack Tampa installed a stealth hitch rack & tow combo on my 2023 Audi A5. The service from ordering, scheduling, installing and demonstrating was excellent. The install isn’t what one would call an easy bolt on, but the team delivered on time. The store also has an excellent array of different towing and rack options for all sorts of vehicles. The team was also great at offering up some interesting options for my hauling needs. Highly recommend this store and would use them again.”

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Posted 2 years ago

“Great store, great service. Made an appointment to service Thule rack purchased last year--broken part, my fault not theirs. In an out in about 10 minutes, replaced part, didn't even charge me!”

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Posted 2 years ago

“It was nice to get help for our specific vehicle. The experience was solid all around.”

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Posted 2 years ago

“I made an expensive mistake on my order. The level of customer service I received was exceptional - customer for life.”

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Posted 2 years ago

“Great support to get payment for item. Looks great on my car”

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Posted 2 years ago

“Easy to find what I needed and shipped fast”

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Posted 2 years ago

“These guys are incredible. I bought a Yakima 4-bike hitch mounted full swing rack from Rack Attack a few years ago. Last summer I found that my locking mechanism had become rusted, rendering the rack unusable. Yakima was absolutely unresponsive, and I gave up...never used my bike last summer at all. I didn't think about calling the dealer until the other day. I called them, explained the issue and they suggested I bring the rack down. They found the part in stock, CUT OFF the bolt with a Dremel tool, replaced the lock and keyed it to my existing key. All for the 26 bucks it cost for the part. They were so low key about it...just glad they could help. This is customer service at its absolute best! I can't say enough about them. Thank you, Rack Attack!!”

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Posted 2 years ago

“Excellent selection on line with support from the local store if needed”

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Posted 2 years ago

“Refunded my mistake order, excellent phone customer service, promptly sent me the right item with my custom key number”

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Posted 2 years ago

“Great customer service, helped me find a rack that suited my needs. Fast shipping”

Rack Attack 5 star review on 5th May 2024

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Posted 2 years ago

“Justin went over an behind in Customer Service to get me my product. Thanks Again”

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Posted 2 years ago

“Very happy with the quick shipping.”

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Posted 2 years ago

“Painless purchase process! Great that it's a Canadian inventory, too. Competitive pricing and price-match on top of that!”

Rack Attack 5 star review on 4th May 2024

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Posted 2 years ago

“This added all the space we needed for all the luggage and our cooler on our trip from Canada to California! Four adults with luggage? No problem with Thule Arcos Cargo Box! Thanks Rack Attack!”

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Posted 2 years ago

“The gentleman that helped us was great and knowledgeable. Got just what we needed”

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Posted 2 years ago

“I got the pieces I needed to install the rack on my truck and I'm happy”

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Posted 2 years ago

Rack Attack is rated 4.7 based on 5,124 reviews