Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,135 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rack I ordered was sent through UPS. When the package arrived it was damaged and parts were missing. I asked the UPS delivery person what course I should pursue if I found missing parts when I try to assemble the product, he shrugged his shoulders and said to call Rack Attack. Rack Attack went above and beyond. Totally on top of every aspect of the problem and had the missing part at my door a.s.a.p. I will use this company again.”

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Posted 4 years ago

“Rack Attack had the Thule Rack I needed for my car when both Thule and Yakima were out of stock. Price was competitive. Delivery was fast.”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

Hi there! Apologies again for the mix-up and I'm glad to hear Denae was able to help. We've reached out again to offer another solution. Best regards, Blaze Rack Attack

Posted 4 years ago

“The Tustin store on El Camino Real is a great location to buy any type of Thule rack. They have a beautiful store and a good inventory. The customer service is the best.”

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Posted 4 years ago

“Good experience. Great help provided on a phone call about the parts prior to the order”

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Posted 4 years ago

“Stuff arrived early, and when I ordered a wrong part, I was able to exchange it at the physical store in like 3 minutes. Fantastic!”

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Posted 4 years ago

“Very quick shipping after order was placed and competitive pricing.”

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Posted 4 years ago

“Website is clear and easy to order from. Agents on online if you have any questions. They called me to confirm my order and make sure it was correct before shipping and it arrived quickly.”

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Posted 4 years ago

“The process to order from Rack Attack was quick and very easy. The time for delivering the bike rack to my door was outstanding ! I am really please with my first experience with Rack Attack. Thanks to you !”

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Posted 4 years ago

“Very easy and clean transaction. Shipping time from UT to CT was pretty quick. Easy tracking. I recommend Rack Attack.”

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Posted 4 years ago

“Quick turnaround and prices comparable to anything else online. Good technical support online to answer questions and verify fit”

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Posted 4 years ago

“Website was easy to navigate and find what I was looking for. Customer service on the phone was very knowledgeable and answered all my questions. Product was delivered quickly as well.”

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Posted 4 years ago

“Great help from folks at Framingham MA store! Thank you”

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Posted 4 years ago

“You are awesome!”

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Posted 4 years ago

“I always get fast, reliable, service and deliveries from Rack Attack.”

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Posted 4 years ago

“Fast delivery, no issues thus far.”

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Posted 4 years ago

“Couldn't find the side rails I needed until I found this site! Saved a birthday. Came quick & undamaged. Super happy.”

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Posted 4 years ago

“Tanks ! You are the Best! Suzanne 💖”

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Posted 4 years ago

“Easy to order online. Quick delivery.”

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Posted 4 years ago

“Great service and quick shipping. Also customer service contacted me shortly after I placed my order online and offered me a less expensive option to my purchase. I had purchased 2 two packs of skyline towers and was offered a 4 pak at a lessor price. That is exceptional customer service. THANKYOU!!!”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,135 reviews