Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,137 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 29th June 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was good. Your employee was thorough and careful when finding the correct product. Prior to entering the store, i had ordered parts online. I ended up forgetting to order the fitkit. I may have just been oblivious, but if the site could try to stop my mistake from happening somehow ( perhaps with more obvious explanations) that would be nice. But I dont blame your site, it was my mistake after all.”

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Posted 4 years ago

“Best purchase I've made since my wife and I purchased our bikes. Great product, great workmanship easy to use. The "instruction" manual was worthless for assembly. I had to go to you tube to a third party to assemble the unit.”

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Posted 4 years ago

“Good advice on my order. Quick delivery.”

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Posted 4 years ago

“I recently purchased a Quat NV bike rack and the two bike add-on extension and I couldn't be happier. The employees in the Vaughn, ON store, were super helpful. I also ordered the two bike extension online and it came as promised within 48 hours. I will definitely shop Rack Attack again and would highly recommend them to anyone looking for a bike rack.”

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Posted 4 years ago

“Great service! Easy to use and quick and efficient service!”

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Posted 4 years ago

“I purchased open box flush mount carrier bars and mounting kit at a good savings. Shipping was fast. The items were in perfect condition and all parts and instructions were in the boxes. Fitment was perfect for my new Audi Q7”

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Posted 4 years ago

“Excellent customer service, speedy delivery and great prices for hard to find hardware. This company is a gem!”

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Posted 4 years ago

“Helpful staff, competitive prices, fast shipping. What more could you want?”

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Posted 4 years ago

“Great seller, product and purchase. Thanks much.”

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Posted 4 years ago

“The entire process was easy and successful. My roof rack was delivered quickly, and I received excellent service.”

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Posted 4 years ago

“Quedo muy bien , me gusto mucho”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“WoW. Quick and simple. Received my rack within 2 days”

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Posted 4 years ago

“Outstanding service very pleased.”

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Posted 4 years ago

“Easy ordering, quick service. Had the parts I needed four days after ordering. I'm fishing from my kayak again. Thanks!”

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Posted 4 years ago

“Hi - I started to install my new Thule rack, and was checking the parts out of the box from the Fit Kit I ordered from you, and thought that some bolts were missing. So I drove up to the Framingham, MA location, where a young man whose name I didn't get was a big help and explained that the parts in the directions were actually in the Foot Pad box, and he assured me I was good to go. And I was! Thanks for the help, dude!”

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Posted 4 years ago

“Awesome customer service and was amazed how quickly the package was delivered after the order.”

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Posted 4 years ago

“Quick, easy, reasonably priced.”

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Posted 4 years ago

“Excellent product was able to called to help with instruction super fast shipping”

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Posted 4 years ago

“Quick delivery of items. Great tool to match items to fit vehicle.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,137 reviews