Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,146 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th July 2026

Rod S

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered online Baseline towers, clips and round bar adapers (existing round bars) for a new GMC Canyon. Everything arrived from 2 locations in Toronto to me (near Ottawa) the next day. Pretty incredible. The box was missing the Yakima torque screwdriver but Rack Attack Ottawa had one for me right away. That's a Yakima issue, not Rack Attack, so all in all, well done. RA staff in Ottawa were great, both on the phone and in person.”

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Posted 5 years ago

“Website was easy to use for online shopping with needed info being easy to find. Also, personal communication in regards to delays due to backordered stock was prompt and thorough, both at time of purchase and when items were finally available to ship. Great work all around!”

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Posted 5 years ago

“quick and easy!”

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Posted 5 years ago

“Rack Attack had the Thule part I needed when no one else did, including Thule. It shipped right away delivered quickly and the shipping costs were the best! I am a huge fan of Rack Attack!”

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Posted 5 years ago

“Super fast shipping and competitive prices!”

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Posted 5 years ago

“Superb experience from the Rack Attack store in Ottawa. Due to COVID restrictions I could not go to Ottawa so they helped me get the correct parts as well as work with headquarters to get everything I needed sent to me. The order arrived in 3 days! All installed without a problem.”

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Posted 5 years ago

“I think rack attack is fantastic they are an unbelievable company to work with they respond in a timely manner they ship products very quickly would definitely do business with them as long as I can thank you rack attack”

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Posted 5 years ago

“Simple online purchase - went smoothly”

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Posted 5 years ago

“Quick delivery. Thanks!”

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Posted 5 years ago

“Excellent communication and fast shipping.”

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Posted 5 years ago

“Easy online shopping experience. Super fast shipping. Overall great!”

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Posted 5 years ago

“A transaction that went well”

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Posted 5 years ago

“Fast and efficient service. Thank you.”

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Posted 5 years ago

“What gives them five stars for me is the customer service. The in store staff were extremely helpful in selecting the parts I needed. Then, after there was an issue with my order, they reached out and helped to address the issue without me having to escalate anything. Great experience!”

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Posted 5 years ago

Daniel, thank you for providing your feedback and I'm sorry to hear about your experience. My colleague Matt has been working with you to remedy the situation. Let me know if there is anything else we can do for you. Blaze, Rack Attack

Posted 5 years ago

“Ordering was easy, delivery was quick, no complaints. All good.”

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Posted 5 years ago

“I've always had great service at Rack Attack. My most recent order, a new roof rack, arrived two days after I placed my order. Impressive. Thanks Rack Attack!”

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Posted 5 years ago

“We are very pleased with our purchase. We ended getting the Yakima medium tailgate pad. Works great! It was a bit of a challenge with the initial install. But once up, it will stay for the season. Great protection for my truck. I am very happy we went this route. Quick delivery!”

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Posted 5 years ago

“Super quick delivery!”

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Posted 5 years ago

“Very pleased with the product availability and quick shipping! Thank you.”

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Posted 5 years ago

“Livraison rapide”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,146 reviews