Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,144 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th July 2026

Rod S

Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping and excellent customer service.”

Helpful Report

Posted 5 years ago

“Awesome - quick delivery when the Thule company didn't even have it in stock. Was happy to find this Rack Attack company. Everything came as expected.”

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Posted 5 years ago

“Very quick service and easy to use website!”

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Posted 5 years ago

“Excellent service and a great selection of products! Thank you!!”

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Posted 5 years ago

“Ordered a Rocky Mounts Monorail rack for our emtbs. Arrived quickly and as expected. Works great!”

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Posted 5 years ago

“awsome service!”

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Posted 5 years ago

“Mike is very helpful.”

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Posted 5 years ago

“I received great service and fast delivery of my items. I will buy from Rack Attack in the future”

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Posted 5 years ago

“Amazing customer service from Rack Attack. The Thule rack I got was not compatible with my car but the service, return and refund was quick and seamless. Totally made up for getting the wrong piece and will be ordering from them again for that reason.”

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Posted 5 years ago

“Best knowledge in the industry, thanks for helping.”

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Posted 5 years ago

“Excellent service, livraison ultra rapide et prix très compétitif!”

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Posted 5 years ago

“Super fast shipping. The way it should be. Thanks Rack Attack!”

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Posted 5 years ago

“Great product prompt and quick delivery of the rack”

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Posted 5 years ago

“Product delivered promptly, good quality, easy assembly. Website worked smoothly.”

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Posted 5 years ago

“Super quick and friendly service. They also seemed to have stock of roof racks that I found were sold out at most other retailers.”

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Posted 5 years ago

“Great transaction, would definitely purchase from Rack Attack again.”

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Posted 5 years ago

“Service is good. I received my rack really quickly in Quebec. They are really quick to answer too and advices are good. Acheteurs du Quebec: Livraison hyper rapide. Une compagnie fiable. Réponse rapide aux questions en ligne (en anglais)”

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Posted 5 years ago

“Very helpful and friendly , good service and quick delivery”

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Posted 5 years ago

“I ordered online Baseline towers, clips and round bar adapers (existing round bars) for a new GMC Canyon. Everything arrived from 2 locations in Toronto to me (near Ottawa) the next day. Pretty incredible. The box was missing the Yakima torque screwdriver but Rack Attack Ottawa had one for me right away. That's a Yakima issue, not Rack Attack, so all in all, well done. RA staff in Ottawa were great, both on the phone and in person.”

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Posted 5 years ago

“Website was easy to use for online shopping with needed info being easy to find. Also, personal communication in regards to delays due to backordered stock was prompt and thorough, both at time of purchase and when items were finally available to ship. Great work all around!”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,144 reviews