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Rated People Reviews

2.4 Rating 211 Reviews

35 %

of reviewers recommend Rated People

Company Reviews

2.4

Based on 211 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Rated People 1 star review on 3rd June 2022

Rated People 1 star review on 3rd June 2022

Rated People 1 star review on 3rd June 2022

Rated People 5 star review on 2nd August 2020

Rated People 5 star review on 2nd August 2020

Rated People 5 star review on 2nd August 2020

Rated People 5 star review on 2nd August 2020

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now had 2 bad experiences with rated people. The first was a "plumber" who left me with a bared live cable wrapped in electrical tape. He then returned half the money if I promised not to leave a bad review. The second was a roofer who assumed because he had paid to give me a quote the job was his! He has now become abusive towards me by text messages. Rated people ! My arse .”

Posted 4 years ago

“Stay away from rated people!!!! Fake posted leads, even if you don't get it touch with the home owners you will lose the money you have paid for the leads. You don't make any money with them. You only have to pay and pay again. For one year you are not allowed to cancel your contact and you still have to pay every month. Don't be fooled like me.”

Posted 4 years ago

“Rated people are untrustworthy. Please treat Rated people with caution. I posted a job with them earlier this year (2020). A 'tradesperson' called James from Pro Garden Refurbishments recommended by them came to my house on the day the job was posted and quoted me a fee for the job (manufacturing and fitting of a door grill). The tradesperson asked for a 25% deposit so that he could start manufacturing the grill. I transferred him the money via a BACs payment. We then arranged for him to come the following week to fit the grill. He phoned on the day he was supposed to be coming saying that the grill wasn't ready and that he would be in contact with me when it is. He didn't get in contact with me. I phoned him and then we arranged another date for him to come and fit the grill. On the morning he was supposed to come to do the work a lady called Carol phoned and said that James was unable to attend because his wife had gone into labour and that somebody else would be coming to fit the grill later on the same day. No one came. Five weeks later James is not answering his phone and rated people have been extremely unhelpful. Rated people seem to pride themselves on how well they vet there tradespersons. Well, they have a con artist associated with them who has taken my money without doing any work at all. Rated people are a disgrace.”

Posted 4 years ago

“T&J garden work!They ripped me off.300pounds done nothing for it ,it worked out at 100pounds per hour.Th filled my council garden waste bon with gravel that i can no longer move,Also broke the wheel on this bin”

Posted 4 years ago

“Actually should be no stars. Arranged for a plumber to come round that contacted us through the site charged us for call out and done some work. We also paid him for a part that he said we needed and had to order. Trusted him as we thoughts that going through the site meant he had been checked out. He caused major damage to our house after causing boiling water to leak after not connected pipes right. He did not respond to any of our calls or emails done a runner with our money and rated people did not want to know. They just told us he has been removed from there database. They also could not pass any information on him due to GDPR. So completely ripped of and left with damage.”

Posted 4 years ago

“Where do I start I am a tradesman that has been with you from the beginning. There seems to be no loyalty for that just a kick in the teeth every time! Inflated prices for jobs that don’t exist! Hardly any jobs in Jan and Feb and the jobs you let people post are ludicrous and never vetted! I pay good money to you for Mickey Mouse type jobs! I’m not bob a job I am a professional painter decorator and builder! I’m sick of seeing jobs saying! My wife bodged up painting the kitchen so I want someone to finish it for £90! Absolute disgrace!”

Posted 4 years ago

“Wanted laminate floor in the kitchen dinning area, used rated people.com. to find a trades man for the job. A guy by the name of Rupert (Don't know last name) did the work and what a brilliant job he did total satisfaction with his work would highly recommend this chap to anyone. John”

Posted 4 years ago

“OK, After 10 years of being a member of Rated People as a Trade, its time for a giving them review! Let's start with positives than unfortunately for them are totally covered by negative and that why one star from me as scale it's not from 1-100 stars. I think after that long time I have the right to comment on them. Positives: 1. Absolutely amazing website and the app are done by professionals, easy to navigate, quickly responding with great design and coloristic. 2. Great idea of running a business. Negatives: 1. Rated People team will not remove customer comments from your account even if its obsessive, vulgar, not fair, simply criminal and racists. 2. Hundreds of false leads that cost between £10-60 each. 3. Extending contracts without informing trade. I have done around 500 jobs in total using just Rated People site for 10 years' time. I have spent thousands of pounds on the leads and earned around £70k only as 90 percent of the customers from that website looking for a bargain and not professionals that they can't afford. If I would start my business one more time, then all my investments would go into SEO and organic website positioning that is far more efficient with getting a job. It's very sad that after 10 years of working with them, they can treat you in a very bad and unfair way. They decided to lay, ignore and keep the side of racist and someone that promoting criminality behavior using swearing language and threatening language on trade public profile, that is running under name and surname. Galus General Building Service's”

Posted 4 years ago

“Have been a tradesman client with them for years. You buy a job (on average over £20) and then hope that the job is genuine. Once a lady called Nadia posted a job for which I paid £42.00. After emailing her several times and calling(also several times with leaving voicemails) I got no response. The worst thing was when the voicemail message from the number supplied starts it says in a young deep male voice "Yo, what's up" So it makes me think that they fabricated this job just to get people to spend money. And they have this policy that they wouldn't give you a refund, so you feel cheated.”

Posted 4 years ago

“I submitted well specified jobs on several occasions for work in several different locations and didn't receive any interest from any traders at any time. I have now done background reading on the business model of the site and if appears there are fundamental issues of trust from traders and clients alike, which would explain the lack of interest in my jobs. In summary, Rated People promised quotes and failed to deliver, thereby delaying the start of my jobs.”

Posted 4 years ago

“I used JL Plasters for work in a learning disability home. They did a great job, were respectful of the needs of clients and conscious of all aspects of health and safety. Would definitely use and recommend them again”

Posted 4 years ago

“The last two times that I used Rated People I only received 1 response for each of the two jobs I posted. In both cases the respondents to these two posted jobs were very quick to turn up and quote a discounted price provided they could start the job immediately (The reason given being they already working in the area or had some 'spare time' between one job ending and another job starting!) Both traders came recommended according to reviews on Rated People's site. In both cases there were problems with keeping to initial quotes for the work after it commenced and in one case the tradesmen were threatening and abusive. Although I have used Rated People successfully on a number of occasions I shall no longer be using their services since I do not believe they vet tradesmen effectively and I believe that some reviews posted may be bogus. I also hear from trades people that they pay excessively to 'buy' these jobs from Rated People which may also serve as an impediment to the quality of the work they subsequently provide. I shall now rely on word of mouth recommendations from local people when deciding to employ tradespeople.”

Posted 4 years ago

“Let’s put it simple ;Rated people always always somehow finds a new way to rip off poor tradesmen ,Also they really hate in replying to tradesmen especially when it comes to dealing with bogus leads etc .So rated people needs to work on those issues for the genuine traders .thats the only reason tradesmen have lost their interest in it ..”

Posted 4 years ago

“Be very careful using this site as the site does not post the bad reviews for any companies. I have had a terrible experience with a company very recently which I found on rated People. I reviewed the company and gave it a 1 star rating. Expecting this to be posted so everybody can see my review, rated people decided not to make it public. I have sent e-mails to rated people asking the question why the review has not been posted but 2 weeks later no answer. The platform that connects trades to customers is not neutral and only posts of 4 or 5 star reviews, not giving the customer a balanced view of the trade companies. Will not be using Rated People in the future as they are happy to hide the truth.”

Posted 4 years ago

“We were very pleased by C and A Plumbing. They resolved our problem in our toilet promptly . They were pleasant, efficient people to deal with.”

Posted 4 years ago

“M&n carpet service Muhamad , the work was ok , he quoted the Job ,he came and laid the stair carpet ,then said he should have Quoted more because it was stripes ,it was just stairs and small landing , which did not need any joins, he made arrangements for the next visit bedroom 1 he did not turn up ,I was unable to contact him he did not answer his phone all day ,my grandson Finally managed to get him the next day . After he was told he Would not get any money until he had finished the job completely He again asked for more money as he had to by glue which he had not included in his quote it was the most stressful couple of days Ever , he spent most of his time with his phone stuck to his ear Please do not use this company his name should be removed from The lists of all agencies he is signed with”

Posted 4 years ago

“We hired through 'Rated People' Lee of 'William Witney, Proserve Building Solutions' to replace the old guttering of the house. The work was completed to what we thought was a good standard and therefore the bill was settled in full. However, a few months later we began to have repeated problems with the guttering. We contacted Lee and he said he would attend the following week to repair the problem, but on the date agreed, he did not show up. This occurred two more times, where a member of the household had had to stay in for the whole day on the date agreed and Lee did not show up without as much as a phone call to inform us. Since then, we have tried contacting Lee on a weekly basis, asking him to honour the guarantee he provided and carry out the necessary repairs, but to no avail. This is going on for three months !!! As Lee has completely cut of communication with us we hired an other tradesperson, which informed us that the problems occurred because Lee had not replaced three sections of the old guttering. We are very disappointed with Lee of William Witney, Proserve Building Solutions, as we will have to pay again for the same job !!! Kiki from Finchley”

Posted 4 years ago

“Posted Job for replacement water pipes. Contacted by Pattern Stone Landscapes Ltd. Competent workers and efficient. Carried the work out to my satisfaction.”

Posted 4 years ago

“I needed small job reflecting of shed roof Ben well builders got in touch and arranged to come and price. Arranged time for job gentleman Mr machine Richard's came very efficient and quickly completed job cleared rubbish away would certainly use again”

Posted 4 years ago

“KIRAN the plumber had done a fantastic job putting a new corner toilet in my downstairs loo very please with the result and plus KIRAN is a very freindly person”

Posted 4 years ago

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Rated People is rated 2.4 based on 211 reviews