Red Letter Days Reviews

"SCAM COMPANY. Avoid.\r\nI purchased a voucher for the triple super car blast with high speed passenger ride, on the website it clearly states one of the locations is brands hatch, I completely understood there maybe an extra premium for this track and still happy to purchase and pay the extra if needed after reading what is offered etc. Anyway once purchased I couldn\u2019t use the voucher. Couldn\u2019t phone red letter days, only online chat where the lovely \u2018Thomas\u2019 informed me I had apparently brought my voucher on their old website!! And it\u2019s my fault for not clearing my cookies\/cache etc! Hmm.. very odd as my partner from work and my mother from her house could also go on the only website they could find, see what I\u2019d brought and see it stated Brands Hatch. I screenshot this for the lovely Thomas and pointed out this is misleading advertising and deceiving customers. As well as screenshots I also sent him the link that directed him to the website. That again he told me was the old website. I did not believe for one second that it was an old website as where is the new website!! Because only one website is found when searching for them. Plus I should not of been able to buy a voucher on a website that was not in use. All sounded like complete bs. I will be reporting to trading standards with all the screenshots and the product codes including the screenshots from the online chat."

"SCAM COMPANY. Avoid.\r\nI purchased a voucher for the triple super car blast with high speed passenger ride, on the website it clearly states one of the locations is brands hatch, I completely understood there maybe an extra premium for this track and still happy to purchase and pay the extra if needed after reading what is offered etc. Anyway once purchased I couldn\u2019t use the voucher. Couldn\u2019t phone red letter days, only online chat where the lovely \u2018Thomas\u2019 informed me I had apparently brought my voucher on their old website!! And it\u2019s my fault for not clearing my cookies\/cache etc! Hmm.. very odd as my partner from work and my mother from her house could also go on the only website they could find, see what I\u2019d brought and see it stated Brands Hatch. I screenshot this for the lovely Thomas and pointed out this is misleading advertising and deceiving customers. As well as screenshots I also sent him the link that directed him to the website. That again he told me was the old website. I did not believe for one second that it was an old website as where is the new website!! Because only one website is found when searching for them. Plus I should not of been able to buy a voucher on a website that was not in use. All sounded like complete bs. I will be reporting to trading standards with all the screenshots and the product codes including the screenshots from the online chat."