Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,550 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were under the impression that when we changed to Hawaiian Telcom, we would be covered by Reimage. Now I am asked to pay an additional fee for a one time repair. How many times am I expected provide my password, credit card number, etc.?”

Helpful Report

Posted 5 years ago

Hello Arvid, We appreciate you leaving a review about our product. We are unsure how on you got this impression, but we are not in ties with Hawaiian Telcom at the moment. If you have computer problems we'd like to assist you by trying our product. We sent you an email with a license key (one time) that you can try. Please let us know how it turned out and let us know if you need anything else. We appreciate you sending us an update here :) Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“I paid for it and I didnt get my liscene number”

Helpful Report

Posted 5 years ago

Hi, Thank you for letting us know about this and we apologize for the inconvenience. We're having system updates that's why you may have not received your license key. Please send us an email or call us for us to assist you with your concern. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Have been waiting for over three hours for a response.But was in contact for 2 hours before that.Have rung and rung to no response.They said they would keep in contact but no.They have my numbers.I am an elderly person near 80 and I need to go to bed as in nz it is ten pm.Sad.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your letting us know about this and we apologize for the inconvenience. We're having some system updates that's why your technician wasn't able to reach you. Rest assureed that you're technician will contact you the same time you started the session with him earlier and will continue working on the concern that you have on your pc. If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“die schlechteste Seite, da es keine einfache Möglichkeit gibt einen Lizenzschlüssel für die Verlängerung eingeben zu können. Es wird nur immer wieder die Verkaufsseite geöffnet. 3Lizenezen wurden vor Ablaufwarnungen schon gekauft. Des weiteren besteht keine Möglichkeit der Sprachumstellung.”

Helpful Report

Posted 5 years ago

Hallo Walter, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir können Ihr Konto eröffnen und ein Ticket für uns erstellen, um Sie besser unterstützen zu können. Ticketnummer: EJL-993-15547 Sie können uns auch über die folgenden Kanäle erreichen: Chat: https://tinyurl.com/y7udnog2 Telefon: Die gebührenfreie Nummer lautet 1888-844-3886 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!

Posted 5 years ago

“HOW THE HELL DO WE KNOW IT WORKS”

Helpful Report

Posted 5 years ago

Hi Ken, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I came across reimage & thought "Now this is a great tool, I will try it & then if it works I will buy it & recommend it to others. Much to my dismay the app will not allow me to enter the KEY I was given. This turned out to be a waste of 3 hours of my time. Richard”

Helpful Report

Posted 5 years ago

Hello Richard, We want to first apologize for any inconveniences or problems that these issues caused you. We have checked our database and found your account. It seems like you are using the free trial license keys for manual repair to your computer. We would like to know how we can contact you back for us to assist you in activating the software. May we know the best time for service? You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“fake!! all this is a fake.”

Helpful Report

Posted 5 years ago

Hi, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“cela ne vaux rien ! une grosse connerie”

Helpful Report

Posted 5 years ago

Salut, Nous comprenons vos commentaires et sommes assurés que nous ne nous arrêterons pas pour améliorer notre service. Nous aimerions également vous aider à propos de votre problème informatique si vous nous le permettez. Veuillez prendre contact avec nous afin que nous puissions enquêter et trouver une solution. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Did not work!”

Helpful Report

Posted 5 years ago

Hello Garry, Thank you for posting a review and for bringing this matter to our attention. Our apologies for any inconvenience that it has caused you. We believed you are pertaining to the software itself that didn't work, is it the license key? We sent you an email with a reference ID of NCU-206-47313. Please check it so you can use your new license key, free for a month. You can simply reply to that email if you have further questions or contact us at 1-213-275-3200. We appreciate your patience. Have a great day!

Posted 5 years ago

“I have a license key and it ends in feb 2020, yet reimage refuses to repair my pc. just scanned all issues only. So, I'm sorry, but this operation is nonesensical and a waste of time.”

Helpful Report

Posted 5 years ago

Hello Djehanne, We reviewed our system to confirm your subscription, it turned out that you subscribed to our free manual repair. If this is in error can you help us identify the exact email address you used at the point of your purchase. We'll do our all to help resolve the matter. Kindly contact us through the below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“It deleted my notepad and every day bugged me that there was a problem to be fixed - but running reimage repeatedly did not fix it. Also Norton was flagging several of reimage files as trojan horse (in July). So I preventatively uninstalled it. Now I tried to reinstall and it tells me that my licence key is invalid. I am waiting for a response from the support team.”

Helpful Report

Posted 5 years ago

Hi Petr, We want to first apologize for any inconveniences or problems that these issues caused you. We have reactivated your license key and created a ticket for reference. (RIY-368-64619) Below are the possible reasons why your license key becomes invalid. Expired License key Hard disk replacement Reinstallation of Windows OS Reinstallation of Reimage System Restore / Refresh was performed Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I never had a bad experience with remage. so far it has been very good.”

Helpful Report

Posted 5 years ago

Hello Wanda, Thank you for sharing your experience with us. We're glad to hear that you never had a bad experience with our support team. Rest assured that you will experience the same level of excellence the next time you need our help. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 5 years ago

“I bought your product £28.95 to fix the time on my computer I had to phone you to activate the product then it’s high pressure sales which you warned me about you said you may be asked to buy other products when you ring to activate your account. £150 to £100 extra. I would not recommend your company to anyone ever. Chris Anderson.”

Helpful Report

Posted 5 years ago

Hi Chris, We want to first apologize for any inconveniences or problems that these issues caused you. Upon checking your account, the license key is activated, and you were able to use it. May we know what are the computer issues you are trying to resolve using the software? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Having purchased the ONE Off and used it I now cannot effect the free Repair function as the instructions are not straight forward and usable. My system is in such a bad state that even emails have been stopped. Warren Laurent”

Helpful Report

Posted 5 years ago

Hello Warren, Thank you for informing us about the challenges with your computer. On a free repair.. After the Reimage scans, the vulnerable files due for fixing will be shown as a list and besides each is a button that would allow the software to fix it. Being free, we'd have to click on each and wait for the repair to complete before you can select other files to repair. If you'd like to repair all the files at ones, we suggest that you take advantage of our 1 year licenses . With this you can run the software should you need it regardless how many times in a year. We hope this helps. Please let us know if you need anything in addition. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“The fact is, I had downloaded the application. Had run through all of the initial set up, received a license number, and then ultimately found out that my license number was no good. Just what kind of application are you people trying to push out to the public. I'm not even confident that this app does much more than simply deleting temp files. I have tried to talk to customer service about the issues that I am having. I am simply told that I need to get a new license number....AT MY OWN EXPENSE!!! I haven't even used my original license number. I had to wait more than 3 days just to get any kind of initial response from them! I told them that I since I was being treated like I was, that I would make sure that they would be sorry. So, I really do hope that you take the time to review this, I really do hope that you choose NOT to use this application. I really do hope you choose not to be a statistic for failure as I was. Learn from my mistake, I beg you!”

Helpful Report

Posted 5 years ago

Hello Charles, Thank you for posting a review. We’re sorry to hear that your experience was not of the quality you expected. Upon checking on your account, the license key you had was of one time use and was already consumed. We understand the frustration of not being able to use your computer and thus decided to provide you a new key license key as a courtesy for whatever trouble you might had. The key will be sent to your email within the day, please care to check you spam / junk folder. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“I was having a problem and it is now fixed a good job thank you. Ed spiiler”

Helpful Report

Posted 5 years ago

Hello Edward, We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. May we ask you to kindly update the 1 star to a 5 star please? Thank you very much. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Why do I have to pay to keep my computer system updated. Apple, here I come.”

Helpful Report

Posted 5 years ago

Hello, Thank you for taking the time to leave us a review. We understand that you are unhappy with our software and are questioning our software's worth. We would like to take this chance to inform you that Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair the computer Operating System that is running Windows. That alone should be more than enough to allow you to at least consider using our software. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 If you wish to learn more about our software, please feel free to refer to the following addresses: https://www.reimageplus.com/what-reimage-fixes/ https://www.reimageplus.com/comparison/ https://www.reimageplus.com/how-does-it-work/ Kindest Regards. Reimage Support Team

Posted 5 years ago

“just isn't working for me”

Helpful Report

Posted 5 years ago

Hi Frances, We are sorry to hear that Reimage didn't work for you. Can you please elaborate on what exactly happened? What are the issues you are trying to resolve using the software? Please be informed that the Reimage program specializes in Windows repair. It scans and diagnoses, then repairs, your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. We sent you an email with reference ID of TMW-338-14682, for us to discuss what happened and to help you resolve the issues as quickly as possible. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience.

Posted 5 years ago

“ITS PRETTY SAD WHEN GREEDY COMPANIES LIKE REIMAGE ENTER YOUR COMPUTER LIKE UNWANTED GUESTS BEHAVE WORSE THAN A VIRUS, OFFER "FREE" HELP YOU DIDN'T SOLICIT AS AN INCENTIVE. ONCE INSIDE, THEY ARE A WASTE OF TIME, AND NUSANCE; TAKE OVER, EXTORT MONEY AND YOU CAN'T GET RID OF THEM. FREE MEANS FREE! IF I WANT YOU TO LEAVE MTHEN YOU SHOULD LEAVE WITHOUT PROBLEMS. I AM WIPING MY ENTIRE LAPTOP NOW AND STARTING OVER AGAIN BECAUSE OF BANDITS LIKE REIMAGE AND AVAST WHO HAVE INVADED LIKE CRIMINALS, DON'T PLAY NICE WITH OTHER LITTLE PROGRAMS AND BEHAVE LIKE MONSTERS, TRESPASS LIKE CRIMINALS, AND HOLD ME HOSTAGE LIKE HOME INVADERS, TRYING TO EXTORT MONEY LIKE FELONS! FRANKLY YOU'RE BETTER OFF TAKING YOUR CHANCES WITH A VIRUS!”

Helpful Report

Posted 5 years ago

Hi Will, We want to first apologize for any inconveniences or problems that these issues caused you. We tried pulling up your account using your email address. However, we're unable to find any correspondence. It is much appreciated if you can provide more information so we can investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“great sevice”

Helpful Report

Posted 5 years ago

Hello, Thank you for giving us a shot and even more for leaving us this review. If you find the service awesome, please don't forget to update the star rating. Always keep in mind that if you have issues with your computer, we are just one call away at any time of the day. We will provide the best possible options to resolve your concerns. You can reach us through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

Restoro Limited is rated 4.7 based on 10,550 reviews