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Restoro Limited Reviews

4.7 Rating 10,559 Reviews
95 %
of reviewers recommend Restoro Limited
4.7
Based on 10,559 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Restoro Limited Reviews
Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Anonymous
Anonymous  // 01/01/2019
2X betaald, zelfs een mail verstuurd daaromtrend, software NIET gedownload of gebruikt maar geen respons over terugbetaling!
Helpful Report
Posted 6 years ago
Hallo Bernd, We willen ons eerst verontschuldigen voor het eventuele ongemak of problemen die deze problemen u hebben veroorzaakt. Bij het controleren van uw account met behulp van het e-mailadres dat u hebt opgegeven, hebt u alleen de eenmalige sleutel gebruikt en hebben we deze uit beleefdheid opnieuw geactiveerd. U hebt nog steeds de andere sleutel ongebruikt. Controleer je e-mail als we een ticket voor je referentie hebben gemaakt. (MKY-284-46158) Neem contact met ons op via de onderstaande kanalen: Chat: https://tinyurl.com/y7udnog2 Telefoon: 1-213-275-3200 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Fijne dag!
Posted 6 years ago
this just ran me in circles over and over I'm running Windows 10, chrome browser but NOTHING worked, I wasted 2 hours on this, its BS don't waste your time or money
Helpful Report
Posted 6 years ago
Hello Lynn, We want to first apologize for any inconvenience or problems that these issues caused you. And thank you for bringing this to our attention. We'll make sure to use this as a chance to improve our services. May we invite you for another support for us to fully assist you with the problems to your computer? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
Did not work. Tried it 3 times & it would not accept the Key code
Helpful Report
Posted 6 years ago
Hello Bob, Thank you for raising this concern to our attention We would like to apologize if the software didn't accept the key code. Upon checking your account, you're using the free trial license key for manual repair. May we invite you for a remote session to assist you in activating the software? You may contact us directly via our contact channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
I don't know WHAT happened with my laptop, but it directed me to download something to repair my laptop. At the end, it said you had to PAY to fix it. Not too surprised, but I waited 25 minutes for it to allow me to start repair. I'm 13 years old, and I obviously do not have a credit card to pay for my laptop to be fixed. :(
Helpful Report
Posted 6 years ago
Hello! Thank you for bringing this matter to our attention. You might have accidentally access an unsecured page while online causing the program to prompt you for repair. Please be advise that our software can be use in two ways: with the annual subscription that needs to be purchased and with the Free Trial License key for manual repair. You may avail this free trial license key by visiting our pricing page. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
Telephone connection was not good. Had some difficult time with the English. Takes a long time to get a technician. Tech Alberto was very good with cleaning up my computer. Thank him again for his time. Would be nice to have conversation with Tech in USA or Canada.
Helpful Report
Posted 6 years ago
Hi Larry, We want to first apologize for any inconvenience or problems that these issues caused you. We will take note of the feedback you provided to improve our service. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
It will not fix my computer.
Helpful Report
Posted 6 years ago
Hello! Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like to know what exactly happened so that we can deliver a better experience next time. We sent you an email with a reference ID of ENO-187-70721 so we can resolve the issues as quickly as possible. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience. Thank you.
Posted 6 years ago
keeps spamming me and crashing my pc
Helpful Report
Posted 6 years ago
Hi, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate why the computer is crashing. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
ripped is trick
Helpful Report
Posted 6 years ago
Hello, We are unsure what exactly happened but we would like to apologize if there's any inconvenience that you experienced using our software or our services. We would like to investigate further. Please send us an email at support@reimageplus.com or call at us 1-213-275-3200 so we can locate your account and work with you to resolve any issues as quickly as possible. We appreciate your patience. Thank you.
Posted 6 years ago
My problems with my computer have been resolved satisfactorily-thanks to your representatives, particularly RJ. They were really very helpfjull. Thankss a lot.
Helpful Report
Posted 6 years ago
Hi Leonito, Thank you for sharing your experience. We're glad that the problems on your computer have been resolved. Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
Posted 6 years ago
I need the Key for repair. I have a sistem RAMAGE payed. What is happening that I can't obtain the repair PC...!!!
Helpful Report
Posted 6 years ago
Hello Mauricio, Thank you for your feedback. We sent you an email containing your license key number. Please not that when entering the key to always include the dash and type the letters in their proper cases. If you haven't received it yet please check your junk and or your spam folder. After the repair kindly update your post and let us know how it turned out. You can reach us through the following: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
We were under the impression that when we changed to Hawaiian Telcom, we would be covered by Reimage. Now I am asked to pay an additional fee for a one time repair. How many times am I expected provide my password, credit card number, etc.?
Helpful Report
Posted 6 years ago
Hello Arvid, We appreciate you leaving a review about our product. We are unsure how on you got this impression, but we are not in ties with Hawaiian Telcom at the moment. If you have computer problems we'd like to assist you by trying our product. We sent you an email with a license key (one time) that you can try. Please let us know how it turned out and let us know if you need anything else. We appreciate you sending us an update here :) Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
I paid for it and I didnt get my liscene number
Helpful Report
Posted 6 years ago
Hi, Thank you for letting us know about this and we apologize for the inconvenience. We're having system updates that's why you may have not received your license key. Please send us an email or call us for us to assist you with your concern. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
Have been waiting for over three hours for a response.But was in contact for 2 hours before that.Have rung and rung to no response.They said they would keep in contact but no.They have my numbers.I am an elderly person near 80 and I need to go to bed as in nz it is ten pm.Sad.
Helpful Report
Posted 6 years ago
Hi, Thank you for your letting us know about this and we apologize for the inconvenience. We're having some system updates that's why your technician wasn't able to reach you. Rest assureed that you're technician will contact you the same time you started the session with him earlier and will continue working on the concern that you have on your pc. If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
die schlechteste Seite, da es keine einfache Möglichkeit gibt einen Lizenzschlüssel für die Verlängerung eingeben zu können. Es wird nur immer wieder die Verkaufsseite geöffnet. 3Lizenezen wurden vor Ablaufwarnungen schon gekauft. Des weiteren besteht keine Möglichkeit der Sprachumstellung.
Helpful Report
Posted 6 years ago
Hallo Walter, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir können Ihr Konto eröffnen und ein Ticket für uns erstellen, um Sie besser unterstützen zu können. Ticketnummer: EJL-993-15547 Sie können uns auch über die folgenden Kanäle erreichen: Chat: https://tinyurl.com/y7udnog2 Telefon: Die gebührenfreie Nummer lautet 1888-844-3886 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!
Posted 6 years ago
HOW THE HELL DO WE KNOW IT WORKS
Helpful Report
Posted 6 years ago
Hi Ken, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
I came across reimage & thought "Now this is a great tool, I will try it & then if it works I will buy it & recommend it to others. Much to my dismay the app will not allow me to enter the KEY I was given. This turned out to be a waste of 3 hours of my time. Richard
Helpful Report
Posted 6 years ago
Hello Richard, We want to first apologize for any inconveniences or problems that these issues caused you. We have checked our database and found your account. It seems like you are using the free trial license keys for manual repair to your computer. We would like to know how we can contact you back for us to assist you in activating the software. May we know the best time for service? You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
fake!! all this is a fake.
Helpful Report
Posted 6 years ago
Hi, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Posted 6 years ago
cela ne vaux rien ! une grosse connerie
Helpful Report
Posted 6 years ago
Salut, Nous comprenons vos commentaires et sommes assurés que nous ne nous arrêterons pas pour améliorer notre service. Nous aimerions également vous aider à propos de votre problème informatique si vous nous le permettez. Veuillez prendre contact avec nous afin que nous puissions enquêter et trouver une solution. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
Did not work!
Helpful Report
Posted 6 years ago
Hello Garry, Thank you for posting a review and for bringing this matter to our attention. Our apologies for any inconvenience that it has caused you. We believed you are pertaining to the software itself that didn't work, is it the license key? We sent you an email with a reference ID of NCU-206-47313. Please check it so you can use your new license key, free for a month. You can simply reply to that email if you have further questions or contact us at 1-213-275-3200. We appreciate your patience. Have a great day!
Posted 6 years ago
I have a license key and it ends in feb 2020, yet reimage refuses to repair my pc. just scanned all issues only. So, I'm sorry, but this operation is nonesensical and a waste of time.
Helpful Report
Posted 6 years ago
Hello Djehanne, We reviewed our system to confirm your subscription, it turned out that you subscribed to our free manual repair. If this is in error can you help us identify the exact email address you used at the point of your purchase. We'll do our all to help resolve the matter. Kindly contact us through the below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
Posted 6 years ago
Restoro Limited is rated 4.7 based on 10,559 reviews