Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,552 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,552 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 26th October 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The one time free offer does not work and the support had no answer except buy it!”

Helpful Report

Posted 5 years ago

Hello John, We are sorry to learn about the experience. I double checked on your account and noticed that the first key, was indeed already used. We know how frustrating it is having trouble with your computer. As a courtesy, we sent you an email with a new key that should work for a month's trial. :) Please note that the key is available to one computer only and will not work on any other computer once used. If you wish to use the new key on the same computer you used with the trial. We highly recommend you reinstall the software first. We hope you find the trial of the software well and consider giving updating your overall rating. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“never ever completed to 100%.usually about 59 %”

Helpful Report

Posted 5 years ago

Hi James, We want to first apologize for any inconvenience or problems that these issues caused you. We created a ticket that you can also reply with. (Ticket number: HLS-652-51010) You may also want to consider the below resolutions. Normal Mode 1. Check Internet Connection (if possible, switch to Wired connection) 2. Do a Clean Boot, alternatively: Close all Open programs Disable Firewall and Anti Virus program if possible 3. Delete Temporary Files 4. Run Reimage Program 5. Run Debugger (Ctrl+WIN key+ALT+J) Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“It seems to work pretty well but about 3 months before time for subscription to expire-it starts popping up and saying license key is invalid and you can't use it without out staying on the phone for hours while they try to sell you a repair by a "technician". Should give people a full year because it's already paid for!!!! SCAM!!!”

Helpful Report

Posted 5 years ago

Hello Dan, Thank you for bringing this to our attention. We like to extend you our sincere apologies for this recent experience. Definitely this is not how we would want you to feel after you have contacted us. We understand that your license key is still valid for 3 months, but it is saying that it is invalid. We apologize for this mishap. For any reason that a license key becomes invalid during an active subscription, we should be able to reactivate it again without any additional charge. We want to make this right for you. We have sent you an email with the Ticket ID ending in 634-44693. Your license key has been reactivated and it should be fully operational now. As a goodwill gesture, we have also extended your license key for another month, free of charge. We appreciate your patience on this matter. Please do reply to the email that we sent for any further concerns, or you can contact us through our support options below. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Thank you, and have a great day.

Posted 5 years ago

“scam repair to sell other services don't fix any thing”

Helpful Report

Posted 5 years ago

Hello, We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please send us an email at support@reimageplus.com or call us anytime at 1-213-275-3200 for us to resolve the issues as quickly as possible. We appreciate your patience. Thank you.

Posted 5 years ago

“got message invalid number. tried twice. pasted number still no work. will try tomorrow and if no results will delete.”

Helpful Report

Posted 5 years ago

Hello Donald, Thank you for posting a review and for bringing this matter to our attention. We’re sorry to hear that your experience was not of the quality you expected. We tried checking your account and found that you're trying to use our Free Trial license key. We want to know more about your concern. Please reach us out through the below channels for prompt Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Although i paid in advance the required fee by Master Card, unfortunately, Reimage couldn't fix the problem as promised at all! Therefore, I do request you to refund back the amount to on same Card.”

Helpful Report

Posted 5 years ago

Hello Benamar, We want to first apologize for any inconveniences or problems that these issues caused you. We tried pulling up your account using the name you provided on the comment above, however, we’re unable to pull up any. Even after using the email address. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened. Please send us an email at support@reimageplus.com or call us anytime at 1-213-275-3200 for us to resolve the issues as quickly as possible. We appreciate your patience and your feedback helps us get better. Thank you.

Posted 5 years ago

“Look up reviews for this company on BBB. DO NOT LET THEM TAKE OVER YOUR PC, U WON'T HAVE ANY MORE CONTROL OVER IT THEY HAVE TOTAL CONTROL. I HAD TO ACTUALLY PRAY FOR THIS GUY TO GIVE ME BACK CONTROL OVER MY PC AND HE JUST KEPT ASKING ME TO GIVE THEM MONEY FOR A FAKE VIRUS. I TOLD HIM OVER AND OVER I WAS NOT GIVING ANY MONEY AND HE KEPT ASKING. IT WAS LIKE HE WASN'T GOING TO LET GO OF MY PC UNTIL I MADE SOME KIND OF ARRANGEMENT TO GIVE THEM MONEY. AFTER I TOLD HIM WHERE I WORKED AND THAT I HAVE LEGAL REPRESENTATION, HE IMMEDIATELY LET GO CONTROL OF MY PC AND FINALLY GOT OFF THE PHONE AFTER OVER 2 HOURS OF TRYING TO GET MONEY FROM ME. IT ALSO MESSED UP MY PC. TOOK HOURS AND HOURS TO GET IT BACK WORKING AGAIN. DO NOT USE THIS REIMAGE!!!!!!”

Helpful Report

Posted 5 years ago

Hello Sherita, We want to apologize first for any inconveniences or problems that these issues caused you. It would be much appreciated if you can contact us directly to allow us to turn things around and prove the numerous positive reviews posted that helped us build a strong relationship with our clients. Please be informed that the Reimage program specializes in Windows repair. It scans and diagnoses, then repairs, your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. As you can see Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair computer Operating System.More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Reimage failed to fix the problem!! I want to refund back my money.”

Helpful Report

Posted 5 years ago

Hello Benmar, With the diverse technology now a days we don't think that there is actually a perfect software that can resolve everything. While we understand that at the moment some concerns are out of our product's scope we have a group of IT professionals always on stand - by to assist you anytime you needed. Please care to contact us anytime we'll be more than happy to assist you. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Didn't work for me , their techs couldn't get it either . I am now working with Microsoft . Now lets see how that 60 day money back thing works”

Helpful Report

Posted 5 years ago

Hi Robert, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Upon checking our records here, you had issues updating your Windows 10 computer. Let us set up a remote session so we manually check the issue for you and resolve it as quickly as possible. We sent you an email for more details. We would appreciate another chance to earn your business. Thank you.

Posted 5 years ago

“bought one time use. started the fix and computer restarted immediately. Out $35 BUCKS JUST LIKE THAT.”

Helpful Report

Posted 5 years ago

Hello, Thank you for raising this concern to our attention We would like to apologize if your computer restarted right immediately after the fix of the Reimage software. May we invite you for a remote session to further assist you with your concern? You may contact us directly via our contact channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“You said you offer one free manual repair. You don't.”

Helpful Report

Posted 5 years ago

Hello Roger, Thank you for bringing this matter to our attention and our apologies if you had any inconvenience. We would like the opportunity to investigate your feedback further. Upon checking your account, your license key is under our free-trial. Did you encounter any issues activating or using the software? Let us set up a remote session so we can manually check it for you. We sent you an email for you to select the date and time for the repair. We look forward to working with you to resolve the issues as quickly as possible. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience.

Posted 5 years ago

“Every thing went OK. All problems fixed”

Helpful Report

Posted 6 years ago

Hi, We appreciate you taking the time informing us that all issues have been fixed. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“2X betaald, zelfs een mail verstuurd daaromtrend, software NIET gedownload of gebruikt maar geen respons over terugbetaling!”

Helpful Report

Posted 6 years ago

Hallo Bernd, We willen ons eerst verontschuldigen voor het eventuele ongemak of problemen die deze problemen u hebben veroorzaakt. Bij het controleren van uw account met behulp van het e-mailadres dat u hebt opgegeven, hebt u alleen de eenmalige sleutel gebruikt en hebben we deze uit beleefdheid opnieuw geactiveerd. U hebt nog steeds de andere sleutel ongebruikt. Controleer je e-mail als we een ticket voor je referentie hebben gemaakt. (MKY-284-46158) Neem contact met ons op via de onderstaande kanalen: Chat: https://tinyurl.com/y7udnog2 Telefoon: 1-213-275-3200 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Fijne dag!

Posted 6 years ago

“this just ran me in circles over and over I'm running Windows 10, chrome browser but NOTHING worked, I wasted 2 hours on this, its BS don't waste your time or money”

Helpful Report

Posted 6 years ago

Hello Lynn, We want to first apologize for any inconvenience or problems that these issues caused you. And thank you for bringing this to our attention. We'll make sure to use this as a chance to improve our services. May we invite you for another support for us to fully assist you with the problems to your computer? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Did not work. Tried it 3 times & it would not accept the Key code”

Helpful Report

Posted 6 years ago

Hello Bob, Thank you for raising this concern to our attention We would like to apologize if the software didn't accept the key code. Upon checking your account, you're using the free trial license key for manual repair. May we invite you for a remote session to assist you in activating the software? You may contact us directly via our contact channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“I don't know WHAT happened with my laptop, but it directed me to download something to repair my laptop. At the end, it said you had to PAY to fix it. Not too surprised, but I waited 25 minutes for it to allow me to start repair. I'm 13 years old, and I obviously do not have a credit card to pay for my laptop to be fixed. :(”

Helpful Report

Posted 6 years ago

Hello! Thank you for bringing this matter to our attention. You might have accidentally access an unsecured page while online causing the program to prompt you for repair. Please be advise that our software can be use in two ways: with the annual subscription that needs to be purchased and with the Free Trial License key for manual repair. You may avail this free trial license key by visiting our pricing page. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Telephone connection was not good. Had some difficult time with the English. Takes a long time to get a technician. Tech Alberto was very good with cleaning up my computer. Thank him again for his time. Would be nice to have conversation with Tech in USA or Canada.”

Helpful Report

Posted 6 years ago

Hi Larry, We want to first apologize for any inconvenience or problems that these issues caused you. We will take note of the feedback you provided to improve our service. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“It will not fix my computer.”

Helpful Report

Posted 6 years ago

Hello! Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like to know what exactly happened so that we can deliver a better experience next time. We sent you an email with a reference ID of ENO-187-70721 so we can resolve the issues as quickly as possible. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We appreciate your patience. Thank you.

Posted 6 years ago

“keeps spamming me and crashing my pc”

Helpful Report

Posted 6 years ago

Hi, We want to first apologize for any inconveniences or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate why the computer is crashing. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“ripped is trick”

Helpful Report

Posted 6 years ago

Hello, We are unsure what exactly happened but we would like to apologize if there's any inconvenience that you experienced using our software or our services. We would like to investigate further. Please send us an email at support@reimageplus.com or call at us 1-213-275-3200 so we can locate your account and work with you to resolve any issues as quickly as possible. We appreciate your patience. Thank you.

Posted 6 years ago

Restoro Limited is rated 4.7 based on 10,552 reviews