Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,550 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HE FUCKED ME”

Helpful Report

Posted 5 years ago

Hi, We are sorry to learn about the experience you had. Please note that these updates are not from Reimage but are either from Windows themselves and or other third party programs you have installed. In cases as such we invite you to contact us anytime, our certified team will help install these updates In fact, you can contact us now :) Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“free one time repair product key failed; not accepted as valid though copied from screen. Why make a promise you do not then keep?”

Helpful Report

Posted 5 years ago

Hi Jonathan, We want to first apologize for any inconvenience or problems that these issues caused you. Kindly reach us out through the below channels to assist you with the license key concern: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I paid but reimage don't want to fix computer bye damn”

Helpful Report

Posted 5 years ago

Hello Roy, Thank you for bringing this to our attention. We would like to apologize for any inconvenience that this might have caused you. We would appreciate another chance to earn your business and to know more of your computer problem reason why you wanted to run the software on your computer. As you can see Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair computer Operating System. So in no way, it can be considered a scam. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“This is a follow on from my review yesterday...May I first say thank you for the fast refund but all I wanted was my computer sorted. I now feel like a fish you caught and not able to get the the hook out you chucked back to die. My computer is now so unstable since your tech guy connected with it two days ago. I forgot to say yesterday he did offer to help me get Pay Pal credit for him to fix it for £150 ... Be very aware of the help line ..”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for the update. We have endorsed your ticket to one of our Team leaders please expect a call any time soon. Alternatively should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“I used this product just over a year ago and was impressed but not this time. I had a little problem with windows explorer so I purchased another licence and run the scan, as this did not solve the problem I called their help line. I was told it would cost me £450-550 to slove the problem, I then told him I would rather scrape the computer or wipe the hard drive. He then told me he would do it as a special offer for £150, after I told him I was retired he dropped the price to £100. He then added my Norton anti-Virus is no good but could do me an offer on MaCfee and also said I was waisting my time with Reimage as this only replaces files not repairs them. The help line is just sales people trying to scam you not to help you at all. As soon as I came off line (I did not purchase anything)and he closed his remote assistant my computer was the worst it has ever been, and now it will not even load icons on the desk top. I have rung their help line again and they say they will call me back with a technician and never do.... Wish I had never used this company ..Please be aware”

Helpful Report

Posted 5 years ago

Hi Paul, Thanks again for the comment. We received your email and our support team will call you soonest on your phone number ending in ***7468. Please keep your lines open. Thanks!

Posted 5 years ago

“Don't use their help line ... I used this product just over a year ago and was impressed but not this time. I had a little problem with windows explorer so I purchased another licence and run the scan, as this did not solve the problem I called their help line. I was told it would cost me £450-550 to slove the problem, I then told him I would rather scrape the computer or wipe the hard drive. He then told me he would do it as a special offer for £150, after I told him I was retired he dropped the price to £100. He then added my Norton anti-Virus is no good but could do me an offer on MaCfee and also said I was waisting my time with Reimage as this only replaces files not repairs them. The help line is just sales people trying to scam you not to help you at all. As soon as I came off line (I did not purchase anything)and he closed his remote assistant my computer was the worst it has ever been, and now it will not even load icons on the desk top. I have rung their help line again and they say they will call me back with a technician and never do.... Wish I had never used this company ..Please be aware”

Helpful Report

Posted 5 years ago

Hello Paul, We received your email and have escalated the matter to our support team following the other reviews you gave us. Thank you for your understanding. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Nie ma żadnej darmowej naprawy. Dostałem klucz i... wróciła strona wyboru płatności. Moglibyście darmowo, na próbę, naprawić chociaż kilka plików. Nie lubię takich kłamliwych metod. Żegnam”

Helpful Report

Posted 5 years ago

Cześć Tom, Najpierw przepraszamy za wszelkie niedogodności lub problemy, które spowodowały te problemy. Przykro nam, że Twoje wrażenia nie były na oczekiwanej jakości. Chcielibyśmy okazję do dalszego zbadania Twojej opinii, abyśmy mogli zapewnić lepsze wrażenia następnym razem. Skontaktuj się z nami za pośrednictwem poniższych kanałów: Czat: https://tinyurl.com/y7udnog2 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Miłego dnia!

Posted 5 years ago

“Used repair software on another computer and it did not fix the issue. Asked for a refund but have not seen it on my credit account. Paid $34 CDN. This will not make me poor nor will it make Reimage rich. Just will not recommend them unless I get my refund back.”

Helpful Report

Posted 5 years ago

Hi, We are very thankful for this feedback as in this way we get to correct or improve our system. I understand that your initial experience was not that good but we're more than willing to assist and improve our customer service. We apologize for the inconvenience. We'll make sure to check the calls and do the necessary action for this incident not to happen again. Please check your email, we have sent a message regarding your request. Chat: https://tinyurl.com/y7udnog2 Phone: Toll free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Existing Lic. Never Used ... l Lic.173381964-4881”

Helpful Report

Posted 5 years ago

Hello Carlos, Thank you for raising this concern to our attention. First and foremost I want to apologize for any inconvenience this has caused and would like to make it up to you. Reimage is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We have sent you an email under the ticket ID: BCU-196-94352. This is for additional information so we can properly assist you. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Rubbish !!!!!!! it couldnt solve my problem because i didnt pay. stupid. am in african ghana and you expect me to pay in dolloars. nonsense. 233558599900 am the one standing to the right of the girl”

Helpful Report

Posted 5 years ago

Hello Abdul, Thank you for bringing this to our attention. We would like to apologize for any inconvenience that this might have caused you. We would appreciate another chance to earn your business and to know more of your computer problem reason why you wanted to run the software on your computer. As you can see Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair computer Operating System. So in no way, it can be considered a scam. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“mizerný software a lživé informace!!! nelze použít k opravám!!!”

Helpful Report

Posted 5 years ago

Ahoj! Respektujeme váš názor na tuto záležitost, ale abychom to vyjasnili, náš software poskytuje falešnou podpůrnou službu nebo informace. Upozorňujeme, že program Reimage se specializuje na opravy systému Windows. Testuje a diagnostikuje a poté opraví poškozené PC technologií, která nejen opravuje operační systém Windows, ale také zvrací již provedené poškození úplnou databází náhradních souborů. V případech, kdy se problémy týkají aplikace třetích stran, může být nutné provést pokročilé opravy. Další podrobnosti týkající se technologie a patentu lze nalézt na webu: http://www.google.com.ar/patents/US20100064285 Chtěli bychom to dále prozkoumat. Jaké problémy se pokoušíte vyřešit v počítači? A pokud je pro nás možné poskytnout více informací, abychom mohli vyzvednout váš účet. Chat: https://tinyurl.com/y7udnog2 E-mail: support@reimageplus.com / forwardtosupport@reimageplus.com Děkuji. Měj hezký den!

Posted 5 years ago

“This program will not work for the ''free" one-time trial. It would not accept the key. As usual, if it sounds too good to be true....It is. I will be looking for a different program. One that works as it says it will.”

Helpful Report

Posted 5 years ago

Hello Randall, Thank you for bringing this to our attention. We would like to apologize for any inconvenience that this might have caused you. We would appreciate another chance to earn your business and to know more of your computer problem reason why you wanted to run the software on your computer. As you can see Reimage uses patent-pending technology and is an advanced tool that his sole purpose is to repair computer Operating System. So in no way, it can be considered a scam. More details regard the technology and patent can be found on the web, there is no other product that is able to fix/recover a system as Reimage does: http://www.google.com.ar/patents/US20100064285 Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: Toll- free number is 1888-844-3886 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“they make you pay to fix your pc”

Helpful Report

Posted 5 years ago

Hello Jordan, Thank you for taking the time to leave us a feedback. We understand how frustrating it is whenever you have issues with your PC, then finding a solution but was not able to meet your expectations. We are honored that you considered us to help you with. Reimage is the only program of its kind. Reimage technology reverses damage to your Windows OS and damaged Windows files, restoring your computer and eliminating the need for reinstalling. We understand that there may be instances that users may not opt for a subscription yet, that is why we also offer a Free manual trial license key. For you to be able to explore and enjoy the features of Reimage, we arebe providing you with a free one-time license key! Please be reminded that this key is valid for one time use until January 10, 2020. For security purposes, we will be sending this information to your email address, together with instructions for activation. We hope to hear from you soon on how Reimage has helped your PC. If you have any concerns, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I tried several times to use the "free manual repair" but it kept failing with invalid key. I finally gave up.”

Helpful Report

Posted 5 years ago

Hi Tim, We want to first apologize for any inconvenience or problems that these issues caused you. Are you getting any error message? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“This review will never see the light of day, They, the company will hide poor reviews. I have neither face book nor twitter so they can't verify that I am who I say I am. I don't know the CEO is but I have been fighting with Reimage for over 2 months to tell these stupid bastards that I paid for a license on 11/29/2019. Their Customer Service sucks. I provided the Invoice number indicating I was legal. Why they persist leaves me with very few options. Ed Wdyka”

Helpful Report

Posted 5 years ago

Hi Edward, We are very sorry to hear about your experience. We understand that you were unhappy with our customer service. This, as you mentioned, is after you were advised that you do not have a valid subscription. May we ask how did you get in touch with our customer service before? To assist you with your concern, we have checked our records but were only able to find our email we have sent weeks ago with the copy of your Reimage license key therefore validating your subscription. In the meantime, please expect another email from us with a copy of your license key which expiration date has been updated to make up for the lost time that you were not able to use the software. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Rubbish techs. Made a simple computer update totally useless. My computer won't even start up now. TOTALLY USELESS. DON'T TOUCH THEM WITH A BARGE POLE”

Helpful Report

Posted 5 years ago

Hi Michael, We are sorry to learn about the experience you had. Please note that these updates are not from Reimage but are either from Windows themselves and or other third party programs you have installed. In cases as such we invite you to contact us anytime, our certified team will help install these updates In fact, you can contact us now :) Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“so far what was told to me has been done but I need to look and test more since I am a new customer. Will comment and submit another review after I check my computer more closely.”

Helpful Report

Posted 5 years ago

Hello Bill, Thank you for your review. We look forward to the new testimonies you will be posting. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“My enquiry was with the reloading of Reimage software, and that the License Key would not be accepted. This developed into the inability of the software to remove a Jianguin-Trojan. Fsysna.Jmo. The agent Paula B confirmed that the software could not be removed without the intervention of a software engineer, and that his/her intervention would be required over 3 years at a cost of £500. 6 1/2 hrs later the engineer confirms that Paula B had already removed the Trojan. Why do I have Reimage anti virus software if it cant identify and remove Trojans? It cost me £115 to sit by a computer for 6.5hrs whilst the engineer downloaded free third party software eg: Adware removal Tool by TSA, major geeks . ultra adware _killer, and CC cleaner. Do not touch this software or contact the so called free advice, because if you are unaware of the workings of a computer you will pay a hefty price for that ignorance.”

Helpful Report

Posted 5 years ago

Hello Hugh, We appreciate that you brought this up to our attention. We sincerely apologize if there may have been information that were not clearly explained. It would be much appreciated if you can contact us directly to allow us to turn things around and prove the numerous positive reviews posted that helped us build a strong relationship with our clients. As an additional information, Reimage specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System but also reverses the damage already done with a full database of replacement files. Reimage is not an Antivirus application, nor does it repair compromised or damaged Antivirus software. Reimage is regarded as a complimentary solution to an antivirus, repairing the damage already left behind by the malware after it has been isolated or removed by an Antivirus. You may reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Please have it free. I got a virus on my pc and cant spend anymore money.”

Helpful Report

Posted 5 years ago

Hello TLD, Thank you for your review. We understand the feeling of having a nasty virus in your computer :( To get the Free Trial or Manual repair please visit our website at www.reimageplus.com/pricing and just below the "Latest Version Upgrades" click on "Manual Repair" and a license key will be forwarded to your email address. Let us know how it turned out. Hoping for your kind consideration on the 1 Star evaluation. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Renewed and bought license on 11/29/2019. Never got it!! Tried multiple emails. No answer! WTFO!! Ed Wudyka”

Helpful Report

Posted 5 years ago

Hello Edward, Thank you for raising this to our attention. We do apologize for any inconvenience. Upon completing the purchase, you should receive a confirmation email with the license key on it. Some of the reasons why you didn't received the license key are: wrong email address, purchased was not completed. Sometime the message could be on SPAM Mail. We sent you an email with the license key that you can use to activate the software. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

Restoro Limited is rated 4.7 based on 10,550 reviews