Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,550 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello: Maybe you helped me one time, maybe not. I don't remember. So tell me again, what you are offering to do for me now, for how much, and what downside risk is there without having a Reimage service? A useful reply, please: do some work for the money. (And copy me back with the complaint: I forgot it.)”

Helpful Report

Posted 5 years ago

Hello Jonathan, Thank you for bringing this matter to our attention and we're sorry that your experience didn’t quite match your expectations. May we know what is the problem on the computer? Upon checking on our system, we did not find any account under your email address. We would appreciate another chance to earn your business. Please call us at 1-213-275-3200 or send us an email at support@reimageplus.com so we can help you activate the software. We appreciate your patience. Thank you.

Posted 5 years ago

“Hallo, gleiches Ergebnis wie bei meine Vorgänger P., Lizenzschlüssel angefordert, aber kein Ergebnis. Alles Schwindel!! MfG H.K”

Helpful Report

Posted 5 years ago

Hallo, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir haben Ihren Lizenzschlüssel reaktiviert und Sie möchten möglicherweise die Reparatur erneut versuchen. Sollten Sie weitere Fragen haben, wenden Sie sich bitte über die folgenden Kanäle an uns: Chat: https://tinyurl.com/y7udnog2 Telefon: 1-213-275-3200 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!

Posted 5 years ago

“Tried free version with product key. It ran the scan and then listed what it found. When I hit repair all, it asked for product key again but said invalid key. I tried getting a new key and it ran the scan again with the same results but wanted another key to repair. It's just a cycle with no results.”

Helpful Report

Posted 5 years ago

Hi P, We want to first apologize for any inconvenience or problems that these issues caused you. Are you getting any error message? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Taugt nichts hat nichts geholfen. Hat Fehler gemeldet aber nach neustart immer noch die gleichen Fehler. Scann bleibt bei 20 % stehen und auch neustart hilft nichts immer das Gleiche immer bei 20 % . Software hilft nichts. Kein Geld überweisen? Vorsicht!!! Taugt überhaupt nichts”

Helpful Report

Posted 5 years ago

Hallo Michael, Wir entschuldigen uns für diese Erfahrung. Auf keinen Fall möchten wir, dass Sie sich so fühlen. Wir bemühen uns, das Kundenerlebnis mit unserer Software schnell und einfach zu gestalten. Wir möchten Ihnen weiterhelfen, wie Sie die Software ausführen und den Reparaturprozess abschließen können. Bitte erreichen Sie uns über die folgenden Kanäle: Chat: https://tinyurl.com/y7udnog2 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!

Posted 5 years ago

“No bad experience”

Helpful Report

Posted 5 years ago

Hi Douglas, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work diligently and it will provide them with great encouragement to keep doing what they are doing. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“very friendly and professional”

Helpful Report

Posted 5 years ago

Hi Brian, Your positive response to our service keeps us inspired to provide our customers with an exemplary service. We want our customers to feel involved and empowered on every contact. We are glad that we were able to deliver this and rest assured that each experience is going to be as outstanding. Thank you for trusting Reimage. If the needs arise, please do not hesitate to contact us through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a great day!

Posted 5 years ago

“After reading all the great reviews I decided to purchase a license key to clean up my computer but after I submitted my purchase it said processing delayed and that it was being manually submitted and will be completed within the next hour. I waited that hour and still I received no email so I called and was told they put a work ticket in to expedite the process and to give it an hour. I again waited another hour and again no email so I called and was told that the department that processes payments was not available on weekends. My purchase was made on Saturday morning and I was told that they would process my payment on Monday so I canceled that order and the representative told me to try and repurchase it and it should go through. For some reason I decided to take that advice and repurchase the license key but again it went to processing delay so I had to cancel the order. I am disappointed that I was unable to get the product that I ordered but the customer service representatives were helpful and polite.”

Helpful Report

Posted 5 years ago

Hello Mr. Martinez, Thank you for posting a review and for bringing this matter to our attention. We do apologize for any inconvenience that this might have caused you. We checked your account using your email address and found two pending transaction. You may need to contact your back regarding this attempt to purchase the software to confirm from them that you are allowing this transaction. We've sent you an email regarding this under the ticket id: CUT-273-11633 Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“It is absolutelly useless for free version. I spent more than 30 minutes by clicking items one by one and nothing happened... than I added the license code and it all was deleted and I had to start from the beggining. NEVER AGAIN!”

Helpful Report

Posted 5 years ago

Hello, We apologize for this experience. Definitely this is not the way we would want you to feel. We work on making the customer experience to be quick and easy when using our software. We would like to assist you further on how you can run the software using the free license key. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Useless. It says I am not connected to the Internet when I attempt to repair. However, it got all the pricing information from the Internet!!! If this is an indication of how good it is I cannot recommend it. This is a restored version of Windows which was installed from the HP Recovery Partition of the disk, the only problem it has is that it cannot find any Windows Updates, it just says "searching for updates" for ever.”

Helpful Report

Posted 5 years ago

Hi Isabel, We want to first apologize for any inconvenience or problems that these issues caused you. It is much appreciated if you can provide more information on what happened. What issues are you trying to resolve using the software? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“trojens mainly”

Helpful Report

Posted 5 years ago

Hi Bert, We appreciate you taking time providing us feedback. It is much appreciated if you can provide more information for us to investigate what happened. We want to know more about your comment. What do you mean by "Trojens Mainly". Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“were very efficient”

Helpful Report

Posted 5 years ago

Hello Maryann , We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Your positive response to our service keeps us inspired to provide our customers with exemplary service! Please don't hesitate to contact us whenever you need assistance or if you have any questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!

Posted 5 years ago

“PC crashes with a blue screen (a.k.a "stop error") The error screen displayed by the Microsoft Windows systems upon encountering a critical error that causes the system to "crash."”

Helpful Report

Posted 5 years ago

Hello Jan, Thank you for bringing this matter to our attention and we’re sorry to hear that you are experiencing a blue-screen error on your PC. We would like the opportunity to investigate your feedback further. Please could you contact us at support@reimageplus.com or call our team at 1-213-275-3200? So we can check your account and we’ll work with you to resolve any issues as quickly as possible. We would appreciate a chance to earn your business. Your feedback helps us get better. We look forward to your email or call. Have a good day!

Posted 5 years ago

“no place to put one time key and continue”

Helpful Report

Posted 5 years ago

Hello Patrick, We are sorry to hear about your experience, To address your concern, we have sent you a separate email to allow you to perform the repairs using Reimage. If in any case you need further assistance, please do not hesitate to reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Terrible, circular instructions, cannot function in one time use, a total waste of time!”

Helpful Report

Posted 5 years ago

Hi Patrick, We are sorry to hear about your experience, To address your concern, we have sent you a separate email to allow you to perform the repairs using Reimage. If in any case you need further assistance, please do not hesitate to reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“key does not function for one time use. Entire website is a pos.”

Helpful Report

Posted 5 years ago

“all sucks does nothing”

Helpful Report

Posted 5 years ago

Hello Jake, Thank you for taking the time to provide us this feedback and we apologize for the misunderstanding. Can you tell us what is the problem on the computer that was not fixed? Rest assured that we are here to help. Should you happen to need a Technical Support Assistance, you may contact us via chat by clicking https://tinyurl.com/y7udnog2. You can always reach us out through our support channels below: Email: support@reimageplus.com Phone: 1-213-275-3200 Have a good day!

Posted 5 years ago

“the free number you gave me did not work and I was just sent to the payment page....I guess it really wasn't free.”

Helpful Report

Posted 5 years ago

Hello Cris, Thank you for bringing this matter to our attention and we're sorry that your experience didn’t quite match your expectations. What support number did you try to dial? Upon checking on your account, you have our free trial license key. We would appreciate another chance to earn your business. Please call us at 1-213-275-3200 or send us an email at support@reimageplus.com so we can help you activate the software. We appreciate your patience. Thank you.

Posted 5 years ago

“Tried the free version, the website switched from English to German! Typed in the temporary licence key provided and when pressing enter, received the message invalid key! "Free" version is non-existant. Will try another approach to solve my problem.”

Helpful Report

Posted 5 years ago

Hello Theo, We apologize for this experience. Definitely this is not the way we would want you to feel. We are sorry to learn about the experience. Upon checking your account, the first license key was indeed already used. We know how frustrating it is having trouble with your computer. As a courtesy, we sent you an email with a new key that should work for a month's trial. Please note that the key is available to one computer only and will not work on any other computer once used. If you wish to use the new key on the same computer you used with the trial. We highly recommend you reinstall the software first. We hope you find the trial of the software well and consider giving updating your overall rating. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“The one time free offer does not work and the support had no answer except buy it!”

Helpful Report

Posted 5 years ago

Hello John, We are sorry to learn about the experience. I double checked on your account and noticed that the first key, was indeed already used. We know how frustrating it is having trouble with your computer. As a courtesy, we sent you an email with a new key that should work for a month's trial. :) Please note that the key is available to one computer only and will not work on any other computer once used. If you wish to use the new key on the same computer you used with the trial. We highly recommend you reinstall the software first. We hope you find the trial of the software well and consider giving updating your overall rating. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“never ever completed to 100%.usually about 59 %”

Helpful Report

Posted 5 years ago

Hi James, We want to first apologize for any inconvenience or problems that these issues caused you. We created a ticket that you can also reply with. (Ticket number: HLS-652-51010) You may also want to consider the below resolutions. Normal Mode 1. Check Internet Connection (if possible, switch to Wired connection) 2. Do a Clean Boot, alternatively: Close all Open programs Disable Firewall and Anti Virus program if possible 3. Delete Temporary Files 4. Run Reimage Program 5. Run Debugger (Ctrl+WIN key+ALT+J) Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

Restoro Limited is rated 4.7 based on 10,550 reviews