Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,559 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,559 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 26th October 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought that I might like what this software had to offer, but after declining not 1 but 2 credit cards (Twice each) I gave up and called both of my banks to see if there was an issue or problem on their ends, which neither had any issues with my credit cards. I really don't think that I will bother with y'all anymore since I don't think that this program would be worth any more of my interest.”

Helpful Report

Posted 5 years ago

Hello! Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. We'd love to know what exactly happened so we can provide a better experience the next time. You may reach us anytime at support@reimageplus.com. Again, thank you for your feedback!

Posted 5 years ago

“Nice name - Key is constantly rejected so I have I waisted my money for a renewal of a 3 year contract.”

Helpful Report

Posted 5 years ago

Hello, Thank you for bringing this matter to our attention. We sent you a personal email so we can get the issue straightened out. Your feedback helps us get better. For further questions or assistance, please don't hesitate to contact us. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 5 years ago

“inserendo la chiave di licenza per la riparazione manuale gratuita non funziona”

Helpful Report

Posted 5 years ago

Ciao Marc, Abbiamo riattivato la chiave di licenza gratuita per gentile concessione. Si prega di inserire ed eseguire nuovamente una riparazione. Se hai ulteriori domande, ti preghiamo di contattarci attraverso i seguenti canali: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Buona giornata!

Posted 5 years ago

“FREE NO !!!!!! PAYMENT YES !!!!!!! :(”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking time to leave us a feedback. We understand that some users may not opt for a subscription or payment to use a software. Reimage is an online Windows repair tool that provides a free scan on your PC for issues that need to be fixed and attended to. To be able to fix these issues, a user can have 2 options: 1. Use a free manual license key. This will allow you to fix limited issues found during the scan, and will be repaired one by one manually. 2. Purchase a license key for automated repair. The customer can choose either a 1time or 1year use of license key. We highly appreciate that you have considered to use Reimage to help you repair your PC problems. As a token of appreciation, we are giving you a free license key good for 1time use. This will expire by 04/30/2020 or until used. For security reasons, we have sent this license key to the email address you used to post this feedback. Kindly check your inbox. We hope this answers your concerns for today. We want to be sure that you are happy. Kindly let us know if there is anything else that we can do to make things right. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 5 years ago

“Lizenschlüssel ungültig”

Helpful Report

Posted 6 years ago

Hallo Adolf, Vielen Dank für Ihr Feedback. Wir verstehen, dass Ihr Lizenzschlüssel ungültig ist, und lassen uns Ihnen dabei helfen. Wir haben hier von Anfang an nachgesehen und es zeigt, dass Sie 2 kostenlose Lizenzschlüssel hatten. Daher werden diese Lizenzschlüssel nach vollständiger Ausführung nachher deaktiviert. Wenn Sie Reimage mehrmals ausführen müssen, empfehlen wir Ihnen, ein Upgrade auf ein kostenpflichtiges Jahresabonnement durchzuführen, um Reimage weiterhin nutzen zu können. Aus Höflichkeit haben wir einen Lizenzschlüssel generiert, mit dem Sie das lösen können, was Sie auf Ihrem Computer lösen müssen. gen7882512fb4-43d63 Dies ist ebenfalls ein einmaliger Lizenzschlüssel. Daher wird dies nach Ihrer ersten vollständigen Verwendung deaktiviert. Sollten Sie zusätzliche Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind rund um die Uhr für Sie da. Chat: http://bit.ly/2kPZXew E-Mail: support@reimageplus.com Einen schönen Tag noch!

Posted 6 years ago

“keeps you in a loop have to pay to get out of loop NOT REALLY FREE”

Helpful Report

Posted 6 years ago

Hi Tim, We sincerely apologize if you are having troubles using the software. Reimage is an online tool to fix your Windows operating system. It does offer a free scan, and would need a license key to start the repair for the issues found. Would you kindly give us more information on the issue for us to assist you accordingly. We would be glad to help and answer your concerns. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“hello, Im going to be brief, but honest. Not happy, overcharged and staff unwilling to correct, product did not fix, or repair blue screen issue, scans had to be totally false, theres no way I had so many issues wrong with my pc. Sick of constant pop up, and sales ads. Seeking refund”

Helpful Report

Posted 6 years ago

Hi Gary, We sincerely apologize if we were not able to meet your expectations. We take pride to make sure that we attend to our customer with quality customer service. We understand and respect your decision. We have also received your email requesting for a refund and has been forwarded to our Customer Service Department. Please expect a confirmation email within 24-48 hours once the refund has been processed. If you will need any assistance, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day.

Posted 6 years ago

“it is a problem”

Helpful Report

Posted 6 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. Would it be possible to tell us more about the problem you are having? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“this was the worst customer service I have ever had with reimage I have been a customer since 2015 there has always been license key problems and reimage has always honored the fix by issuing another key this time they did not they took control of my computer went thru my emails an kept telling me to buy another license key when the key that I had already purchased was still good untill 4/6/2020 reimage you have lost a long time customer I will not use your software again and will not recommend you to anyone in fact I will tell people to stay clear of this company they will rip you off dishonest company”

Helpful Report

Posted 6 years ago

Hi Yvonne, We highly appreciate the loyalty and the trust that you have given us. We do sincerely apologize if your recent experience with us was unsatisfactory. We hope we can make it up for you. Upon checking your account further, there was a license key that was purchased last 04/06/2019, however, this was only for a one-time use. Assuming that this may be what you have been referring to, we regret to say that this has already expired. However, if there was a different transaction that we may have missed that should have been valid for a year, kindly let us know for us to assist you accordingly. A transaction ID may help us locate the account. We are indeed lucky to have you as a loyal customer of Reimage, and definitely this is not the experience we would want you to have. As a show of gratitude and hopefully to make things right, we are giving you a free license key that is good for 3 months. We will send you the details via the email address using @hotmail.com. We hope you would accept this token of appreciation. We are also concerned that you mentioned that someone took over your computer and went thru your emails. We never would allow anyone from us to access our customer's personal files and accounts unless requested. Also, I am not able to see any recent correspondence indicating that one of our agents did a remote session. Would you kindly tell us more about this issue for us to investigate further? You may reply to the email that we will be sending. Should you need any immediate help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“I paid already, I told you so many times but you have not answer me or done any thing about the trouble. So you won't show this complaitagin”

Helpful Report

Posted 6 years ago

Hi Edward, We apologize if you feel that we have not answered or looked into your concern. Rest assured that we are here to assist. We did reply to your previous feedback. Upon checking, your subscription with us has already been refunded. You may have requested for this and it was processed. That may be the reason why the license key is not working. We will also send you a separate email with this same information for your reference. We are requesting for your patience and understanding. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“I was referred to this site by a Dell customer online who recommended going here.I was told and read it was free but after going through the analysis I find I have to pay. A bit deceptive”

Helpful Report

Posted 6 years ago

Hi John, Thank you for taking time to leave us a feedback. We understand that you may have felt disappointed with some of your expectations from us. Reimage performs a scan for free, so that the user can know which items need fixing. Reimage does ask for a license key to proceed and fix the issues found. Reimage has different license key packages to choose from depending on the needs of the customer. We also do offer free manual license keys. This can work on the issues with stability and temporary files. Also, this will let you perform the repair one by one on each issue/item found. Though please be reminded that more extensive features are only for the paid license keys. Please visit out website at http://www.reimageplus.com/pricing/, and click on the "Free manual repair" located just below the list of the license key packages. Fill up the details and a free manual license key will be sent to your email. Enter the license key on the box and click on OK. It will then let you fix the issues by clicking on "Repair" for each item. We hope this answers your concern for today. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 6 years ago

“you will not exept my key # . I have ask you to look into it since I join and you have done nothing~!!! Edward ODonnell NOT HAPPY”

Helpful Report

Posted 6 years ago

Hi Edward, We want to first apologize for any inconvenience or problems that these issues caused you. We tried checking your account using the email address you provided in this review and were able to pull up your account. However, it seems that you have requested money back from the Customer Service Department. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“reimage is not that bad the thing is ive been entering license key for many times it takes me more than 4 hours but i didnt get any help .”

Helpful Report

Posted 6 years ago

We understand that you're having issues with Reimage activation. I know how it feels that you're activating our software and it took you 4 hours and did not receive any help from us. If you're calling us to activate the Reimage our phone line as of the moment is not available this is due to the Global increase in NCov 19 cases, our organization with its intention to uphold the welfare of its employees has implemented a skeletal workforce system and will not be able to answer your call as of the moment. The activation department will be operational from 10 PM - 10 AM EST, Mondays thru Sundays. We, at Reimage value greatly the voice of the customers, including yours. We hope to become your partner when it comes to your computer solutions and if the need arise, please do not hesitate to contact us through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you!

Posted 6 years ago

“How can I see if I can use your program if everything is restricted to the licensed version? I just want to know, IF I can repair .cr2 data. And I can NOT test it! So I do not buy it! You have lost a possible client.”

Helpful Report

Posted 6 years ago

Hi Tobias, We understand you currently have an issue with your computer prompting you to check if Reimage will be able to resolve that particular issue. We also appreciate you on how you feel about our software. As a courtesy, we would like you to have this 1-time license key for you to check if your computer issue will be resolved after running Reimage. This key is just for 1-time use and will be disabled once the Reimage application completes its run. gen7865431b34-df7fe Please copy and paste the license key so you can try it out. We, at Reimage value greatly the voice of the customers, including yours. We hope to become your partner when it comes to your computer solutions and if the need arise, please do not hesitate to contact us through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you!

Posted 6 years ago

“Be Aware! While it seemed to work OK. Comply with their warning to accept only calls from them. Either they use a refund scam or some scam outfit mimics them. The scam is: they say they cannot now support the program and offer a refund - but only to your On-Line banking account. They offer to deposit the refund (a false over deposit) amount and require you to withdraw the over deposit from your account in CASH. They have the ability to capture your account screen (you can see what looks like your true screen) then they show the deletion of all your account balances as $0 to scare you into complying with their demands. Don't fall for it!!!”

Helpful Report

Posted 6 years ago

Hello John, We want to first apologize for any inconvenience or problems that these issues caused you. Regarding this concern we sent you an email with the ticket id: QKI-654-76717. Please be advise that all our transactions are done online with the help of or billing partners. Upon checking your account, we didn't see any request for refund. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“I ordered, paid and received NOTHING! I'm very disappointed I was scammed by this business.”

Helpful Report

Posted 6 years ago

Hello Jeanette, We want to first apologize for any inconvenience or problems that these issues caused you. We were able to pull up and verify your account on our end and found your license key. We sent you an email with the ticket ID: VEJ-467-69771 Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Thank you.. Everything is working fine.”

Helpful Report

Posted 6 years ago

Hi, We appreciate you taking the time informing us that everything is working fine. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“Not a bad experience just never got to try once to see it works ok. I don't think you need bank details till customers see it works . If it goes well then anyone with Pc will need it again that's for sure . Anyway Thank you”

Helpful Report

Posted 6 years ago

Hello Carl, We want to first apologize for any inconvenience or problems that these issues caused you. We have sent you an email with the Ticket ID: LFO-566-66913 to further assist you with your concern. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“The product "Reimage Mac - 1 License, 1 Year" did not clean my computer's malware after three failed attempts. I then called the 800 number for service support, and the ensuing diagnosis, after taking over my computer with my permission< supposedly "found" the issue by the support person who tried to bully me into purchasing a much more expense product "guaranteed" to work. I feel that as a customer I was duped into a "bait and switch" situation in an almost threatening manner requiring an additional several hundred dollars investment. I wish to receive a refund of my subscription.”

Helpful Report

Posted 6 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened during your call. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

“I am still trying to get my repair only they are trying to get me to pay again!”

Helpful Report

Posted 6 years ago

Hi, Thank you for bringing this up to our attention. We sincerely apologize for any inconvenience. Rest assured we are here to help. After payment, you should see a copy of your license key on the payment confirmation page, or receive it in an email. Once you have this license key, launch the Reimage. After the scan, scroll down to the bottom and you should see a dialog box that says "I have a license key". Enter the license key including the dash/hyphen, then click on Start Repair. The reason that it is asking for payment again is that the license key has not been entered yet on the software when the "Start Repair" was clicked. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 6 years ago

Restoro Limited is rated 4.7 based on 10,559 reviews