Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.74

4.7 Rating 10,550 Reviews

95 %

of reviewers recommend Restoro Limited

Company Reviews

Questions

Metrics

4.7

Based on 10,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1-408-877-0051

Email:

support@reimageplus.com

Location:

Restoro,
41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,
Nicosia, 1066, Cyprus
Nicosia District (Lefko?a)
1066

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Restoro Limited 1 star review on 22nd May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was referred to this site by a Dell customer online who recommended going here.I was told and read it was free but after going through the analysis I find I have to pay. A bit deceptive”

Helpful Report

Posted 5 years ago

Hi John, Thank you for taking time to leave us a feedback. We understand that you may have felt disappointed with some of your expectations from us. Reimage performs a scan for free, so that the user can know which items need fixing. Reimage does ask for a license key to proceed and fix the issues found. Reimage has different license key packages to choose from depending on the needs of the customer. We also do offer free manual license keys. This can work on the issues with stability and temporary files. Also, this will let you perform the repair one by one on each issue/item found. Though please be reminded that more extensive features are only for the paid license keys. Please visit out website at http://www.reimageplus.com/pricing/, and click on the "Free manual repair" located just below the list of the license key packages. Fill up the details and a free manual license key will be sent to your email. Enter the license key on the box and click on OK. It will then let you fix the issues by clicking on "Repair" for each item. We hope this answers your concern for today. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: http://bit.ly/2kPZXew Email: support@reimageplus.com Have a good day!

Posted 5 years ago

“you will not exept my key # . I have ask you to look into it since I join and you have done nothing~!!! Edward ODonnell NOT HAPPY”

Helpful Report

Posted 5 years ago

Hi Edward, We want to first apologize for any inconvenience or problems that these issues caused you. We tried checking your account using the email address you provided in this review and were able to pull up your account. However, it seems that you have requested money back from the Customer Service Department. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“reimage is not that bad the thing is ive been entering license key for many times it takes me more than 4 hours but i didnt get any help .”

Helpful Report

Posted 5 years ago

We understand that you're having issues with Reimage activation. I know how it feels that you're activating our software and it took you 4 hours and did not receive any help from us. If you're calling us to activate the Reimage our phone line as of the moment is not available this is due to the Global increase in NCov 19 cases, our organization with its intention to uphold the welfare of its employees has implemented a skeletal workforce system and will not be able to answer your call as of the moment. The activation department will be operational from 10 PM - 10 AM EST, Mondays thru Sundays. We, at Reimage value greatly the voice of the customers, including yours. We hope to become your partner when it comes to your computer solutions and if the need arise, please do not hesitate to contact us through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you!

Posted 5 years ago

“How can I see if I can use your program if everything is restricted to the licensed version? I just want to know, IF I can repair .cr2 data. And I can NOT test it! So I do not buy it! You have lost a possible client.”

Helpful Report

Posted 5 years ago

Hi Tobias, We understand you currently have an issue with your computer prompting you to check if Reimage will be able to resolve that particular issue. We also appreciate you on how you feel about our software. As a courtesy, we would like you to have this 1-time license key for you to check if your computer issue will be resolved after running Reimage. This key is just for 1-time use and will be disabled once the Reimage application completes its run. gen7865431b34-df7fe Please copy and paste the license key so you can try it out. We, at Reimage value greatly the voice of the customers, including yours. We hope to become your partner when it comes to your computer solutions and if the need arise, please do not hesitate to contact us through the below channels: Chat: https://tinyurl.com/y7udnog2 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you!

Posted 5 years ago

“Be Aware! While it seemed to work OK. Comply with their warning to accept only calls from them. Either they use a refund scam or some scam outfit mimics them. The scam is: they say they cannot now support the program and offer a refund - but only to your On-Line banking account. They offer to deposit the refund (a false over deposit) amount and require you to withdraw the over deposit from your account in CASH. They have the ability to capture your account screen (you can see what looks like your true screen) then they show the deletion of all your account balances as $0 to scare you into complying with their demands. Don't fall for it!!!”

Helpful Report

Posted 5 years ago

Hello John, We want to first apologize for any inconvenience or problems that these issues caused you. Regarding this concern we sent you an email with the ticket id: QKI-654-76717. Please be advise that all our transactions are done online with the help of or billing partners. Upon checking your account, we didn't see any request for refund. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I ordered, paid and received NOTHING! I'm very disappointed I was scammed by this business.”

Helpful Report

Posted 5 years ago

Hello Jeanette, We want to first apologize for any inconvenience or problems that these issues caused you. We were able to pull up and verify your account on our end and found your license key. We sent you an email with the ticket ID: VEJ-467-69771 Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Thank you.. Everything is working fine.”

Helpful Report

Posted 5 years ago

Hi, We appreciate you taking the time informing us that everything is working fine. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Not a bad experience just never got to try once to see it works ok. I don't think you need bank details till customers see it works . If it goes well then anyone with Pc will need it again that's for sure . Anyway Thank you”

Helpful Report

Posted 5 years ago

Hello Carl, We want to first apologize for any inconvenience or problems that these issues caused you. We have sent you an email with the Ticket ID: LFO-566-66913 to further assist you with your concern. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“The product "Reimage Mac - 1 License, 1 Year" did not clean my computer's malware after three failed attempts. I then called the 800 number for service support, and the ensuing diagnosis, after taking over my computer with my permission< supposedly "found" the issue by the support person who tried to bully me into purchasing a much more expense product "guaranteed" to work. I feel that as a customer I was duped into a "bait and switch" situation in an almost threatening manner requiring an additional several hundred dollars investment. I wish to receive a refund of my subscription.”

Helpful Report

Posted 5 years ago

Hi, We want to first apologize for any inconvenience or problems that these issues caused you. It is much appreciated if you can provide more information for us to pull up your account and investigate what happened during your call. Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I am still trying to get my repair only they are trying to get me to pay again!”

Helpful Report

Posted 5 years ago

Hi, Thank you for bringing this up to our attention. We sincerely apologize for any inconvenience. Rest assured we are here to help. After payment, you should see a copy of your license key on the payment confirmation page, or receive it in an email. Once you have this license key, launch the Reimage. After the scan, scroll down to the bottom and you should see a dialog box that says "I have a license key". Enter the license key including the dash/hyphen, then click on Start Repair. The reason that it is asking for payment again is that the license key has not been entered yet on the software when the "Start Repair" was clicked. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I also have stopped payment on your service! I paid with a credit card and its on my card and they are trying to charge me again! I really should know better!”

Helpful Report

Posted 5 years ago

Hi Caroline, Just reviewed your account and it looked like you recently purchased and was having challenges activating your key. We assume that you are somehow routed back to our payment page, thus making it look like you had to pay again. To help, we have sent you an email with your license key number and the instructions on how to activate the product and should the issue still continue please do not hesitate to contact us through the following. Hoping your kind update on the star rating. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Still without Audio Output Devices after Reset. "no audio output devices installed". PLEASE HELP!”

Helpful Report

Posted 5 years ago

Hi Eredio, We are sorry to hear that you are having issues with your device's audio. Rest assured that we are here to help. We have pulled up your account and it shows that the license key is still active, which means that the software has not been used to try to fix any issues yet. Please do run the Reimage and make sure that it would complete the repair for it to fix the issues that were found in your Windows Operating System. We also be sent you an email (Ticket ID ending in 418-28549) so that we can better assist you. Should you need immediate help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“Nur Schwierigkeiten. Reimage ist selbst ein Virusprogramm. Doppelt bezahlt, sehr schlechter Service. Ich denke, dass ich Reimage nie mehr installiere.”

Helpful Report

Posted 5 years ago

Hallo, Wir möchten uns zunächst für etwaige Unannehmlichkeiten oder Probleme entschuldigen, die Ihnen durch diese Probleme entstanden sind. Wir würden uns sehr freuen, wenn Sie uns weitere Informationen zur Verfügung stellen könnten, um zu untersuchen, warum Sie erneut zur Zahlung aufgefordert werden. Bitte erreichen Sie uns über die folgenden Kanäle: Chat: https://tinyurl.com/y7udnog2 Telefon: 1-213-275-3200 E-Mail: support@reimageplus.com / forwardtosupport@reimageplus.com Haben Sie einen guten Tag!

Posted 5 years ago

“well if this is your idea of a joke go waste somebody's else time you will not force me to buy your programme until I have proof that it works. If you are giving a free trial you are giving a free trial”

Helpful Report

Posted 5 years ago

Hello Juliet, First and foremost thank you for the feedback. We are saddened to learn the difficulty you had trying our free manual repair. As a company that is dedicated to promote utmost customer service . We have granted you an actual paid license key to try the software for a whole month. We sent the information to the email address you used when you wrote your comment. We would appreciate if you can update your feedback after running a successful repair on your computer. Looking forward to the results of the one month courtesy key. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“I was supposed to be FREE”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. We understand that there are users that would opt to try and test the software first. To get the Free Trial or Manual repair please visit our website at www.reimageplus.com/pricing and at the bottom of the "PC Repair Plan" click on "Free Manual Repair" and a license key will be forwarded to your email address. Let us know how it turned out. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

“Greedy guys!”

Helpful Report

Posted 5 years ago

Hi Tom, We want to first apologize for any inconvenience or problems that these issues caused you. How can we help today? Please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“They kept sending the message that something is wrong with my computer. The message pops up and whatever you are doing when you click the X on the message it takes you out of whatever you were doing. I got the message so often I wondered if it was from Microsoft as the message just says this site etc. So unfortunately, I downloaded it then I could see it was not from Microsoft so I deleted it. I get a message that popped up while I was deleting it asking why I was deleting Reimage Repair. I explained adding that the message that they were sending was annoying as they were popping up every 10 to 20 minutes. I have always had popups blocked but they are able to bypass that. No sooner had the Reimage Repair been deleted, they sent that message again and again and again last night one right after the other. In there popup asking why they stated they would not send any more messages. So as far as I am concerned they are being unprofessional by doing that! Why would they send 3 in a row? Then of course tonight I just got 2 in a row. So, no I woud never recommenc this company to anyone ever.”

Helpful Report

Posted 5 years ago

Hi, Thank you for bringing this up to our attention. We sincerely apologize if the notification has not been pleasant with your computer experience. Our Reimage Real-Time Protection is a feature that would let our users be reminded to run the repair whenever possible issues are found to ensure that the computer is working at its best. Also, it should not be in any way to disrupt your PC usage. We usually encourage our customers to contact us if the software may not have been behaving as expected, and we would be glad to assist right away. However, rest assured that this feature is only included when Reimage has been installed. If Reimage has been uninstalled but the same notification has been appearing, the program may not have been completely or successfully uninstalled. We would be happy to look into your concern. Would you kindly reach us via the support channels below so that we can pull up your account and address your requests immeadiately? Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com We highly appreciate your patience for this matter.

Posted 5 years ago

“customer service was very nice.”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking time to leave us a feedback. Our technicians are dedicated to bring out the best on your computer and make our customers happy and satisfied. Kindly do not hesitate to let us know if there is anything we could be of assistance for you. Should you need help, please do not hesitate to contact us. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!

Posted 5 years ago

“I don't know. I'm not profitient on computer the people that helped me were very effiecient and took care of my problems. thank you very much and I HOPE this lasts a long time”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to leave us a review. We are glad that your PC issues have been fixed. Rest assured that we are always available whenever you need our help. Should the need arise please do not hesitate to contact us anytime. We are available 24/7. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a great day!

Posted 5 years ago

“i cant talk to anyone about my account”

Helpful Report

Posted 5 years ago

Hi Ema, We are sorry to learn about the experience you had. Please note that these updates are not from Reimage but are either from Windows themselves and or other third-party programs you have installed. In cases as such we invite you to contact us anytime, our certified team will help install these updates In fact, you can contact us now :) Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

Posted 5 years ago

Restoro Limited is rated 4.7 based on 10,550 reviews